Oh how I wish there was a negative double zero button , what a horrible insurance company,…read moreincompetent, argumentative and as ugly as they come!!! They'll take the side of the person whom hit you and destroyed your vehicle , as done to my son in law , he was hit from the side when a kid ran the four way causing him to flip four times and have a completely totaled vehicle, brick won't even speak to my daughter or him regarding the wreck and advised that they not sue because the mother whom the 21 year old boys who hit my son in law's vehicle the car is in her name and she's receiving snaps and welfare oh well , life's hard and my family struggling because of this wreck as well they have five Babies and no vehicle so to hell with geico and fayette county police dept for not doing their jobs as well they would not help with the report or the going after this young man with no insurance or license

Josh Boykin was extremely efficient, polite and professional. Nicest insurance agent I have ever…read morespoken to on the phone to get a quote. I am extremely satisfied with rates, personable agent and efficiency. Will definately recommend this company. Thank you again Josh!!

I have been banking with Transcend CU for a little over 10 years. They have fabulous customer…read moreservice! Their staff is really friendly, knowledgeable and efficient. They are quick to learn their customers and greet you by first name and with a smile. I love too that they have club accounts and it's no cost to set those up. I have about 10 club accounts that serve as buckets for my various upcoming expenses like car maintenance fund, Christmas spending fund, insurances fund and property taxes. Their Prestige checking account pays a little more in interest than several other banking institutions.

I've been a member of KECU ever since I started working for the state in 2006. They're fast, yet…read morefriendly. I've never had to wait on hold for more than a minute when I've called them with an account question. When you call them, you talk to a real person at the bank, not someone in a call center overseas, or a robot. Their rates are very competitive; they're better than any other bank I've seen, and they're not out to nickel and dime you like most big banks are. Of course, you're going to get better savings rates with an online, high yield account, but their mortgage and car loan rates are much lower than what you'll find at a stealership, or a commercial mortgage lender. They've only got one branch, but you can use any of Commonwealth Credit Union's ATMs around town, as well as any AllianceOne network ATM. There's also a handful of shared branches across the country and state that you can use to get to your money. Did I mention they've got free online banking and billpay? I've been tempted to switch to Commonwealth Credit Union since they've got 4 branches in Frankfort and one in Lexington, but the folks at KECU just treat me right each time I come in.

With rapidly dropping temperatures and a broken furnace I needed a completely new unit ASAP. I have…read moreseveral friends who bank with KECU so we did research and found that KECU has the lowest interest loan for the type of loan we needed to replace our furnace. After completing an application and a few emails back and forth with the loan officer, I was approved in no time and able to replace my furnace before the next freeze. The staff at KECU was very helpful and VERY patient with a loan newbie. I will definitely continue to bank with the friendly folks at KECU.

I went there to deposit several checks for neighborhood homeowners association dues since I am the…read moretreasurer. After that transaction occurred, I asked to change five $1 bills and $5 of quarters for a $10 bill. They asked what account I would be using, and I replied to use the same account that I deposited the checks to. They stated that this account is a business account and could not be used to make change. Really? I have to have a personal account to exchange smaller bills for a large bill? Any restaurant would do that, not to mention that Central Bank is a BANK! Pathetic and BTW, I am asking my neighborhood association to consider closing the account and open with another bank that is more accommodating to their customers.

This has been my bank for 30 years and the people here are always helpful. When going in the same…read morepeople remember you name and make you feel like they really care, and I'm sure they do. The extras that they offer compare to other banks in Lexington.

Great local bank with good service. Always helpful and friendly. Benny at Harrodsburg Road is my…read morefavorite! Had a card that compromised dues to fraud and they caught it right away and helped me resolve it.