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    PNC Bank

    2.1 (7 reviews)
    Open 11:00 am - 6:30 pm

    Services - PNC Bank

    Personal banking

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    Apple Federal Credit Union - Apple FCU front entry

    Apple Federal Credit Union

    (8 reviews)

    Four stars because of your employee Jerry Ahn. I only deal with him. We came to Apple from a…read moremerge and let me tell you it wasn't an easy thing. The whole merge was painful. Jerry solved all our problems and has been awesome. Can't say enough. He is your shining star.

    I would have recommended you to Apple FCU without blinking an eye, but my recent experience with…read morethem is so frustrating and very disappointing. The bill pay service with Apple was "frozen" due to some issue between their bill pay vendor and Apple FCU. I've tried to call Apple FCU, and they point to the bill pay service. I try to call the bill pay service and it's an endless path of automated messages that I cannot get through even after typing in my information several times. I've tried going to the branch who told me it was likely a scam, and they couldn't help me. Then I sent the "scam" to the Apple FCU bill pay email (because that's the only way to get a hold of them) and they tell me it's legit and the only way to resolve the issue is to call the bill pay vendor again. It's just one vendor pointing to the other and no one willing to help their customer of 20 years. My bill pay service has been frozen for close to two weeks and despite phone calls, email, bill pay message, and visiting the branch, I still have no resolution. If you were thinking of joining Apple FCU, I quickly run to another bank. That is unless you like getting the constant run around and no live people to talk to who know how to help.

    PNC Bank - banks - Updated May 2026

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