This new S.E.C.U. location has the most professional and courteous staff of any branch I've…read morevisited. The staff are always ready to assist members, as you are greeted walking through the front door. Every time I have needed business services for my company, they have gone over and beyond the call of duty to ensure that the products or solutions offered were the most suitable to my needs. They are also very attentive to issues relating to my personal accounts. As an architect, I am also impressed by the interior design of the office spaces and the lounge area. Even though it is a smaller branch, the impressive acoustics of the space ensures that you have privacy in your conversations. The quality of the staff at this location is exemplary of how S.E.C.U. values its members, which is highly commendable of its branch manager.

From the owner: SECU ("see-Q") is Maryland's largest credit union. Over 230,000 customers (called members) rely on…read moreus for their everyday financial needs - including checking accounts, credit cards, mortgages and auto loans, as well as financial education. Most Marylanders are eligible to join.

This was the first time I've ever refinanced a mortgage and I couldn't be happier with the…read moreresults!! Terence was the ultimate professional and kept me well informed throughout the process. He made sure all my questions/concerns were answered in a timely fashion and I felt totally reassured I was making the right choice. Not only did I end up saving money on my monthly payment by getting a lower rate with a lower term loan, but he guided me through finding a huge savings on my home owners insurance as well. Terence and his team were also able to save me on my out of pocket closing costs versus the competition!! I could tell Terence was invested in getting me the best deal and 100% recommend him to anyone looking to refinance or for a new mortgage!

From the owner: At Imperium Mortgage LLC, we believe home financing should be simple, stress-free, and tailored to…read moreyou. Whether you are buying your first home, refinancing, or investing, we are here to guide you every step of the way with expert advice and personalized solutions. We provide monthly home reports with insights on interest rates, home values, and refinancing opportunities, so you always stay ahead of the market. Our instant prequalification tool makes it easy to see how much you qualify for and generate a certificate in minutes, streamlining the process so you can focus on finding the right home. Unlike big banks, we offer friendly, one-on-one support with mortgage experts who take the time to understand your goals and the local market. Plus, you can check our competitive rates anytime to ensure you are making the best financial decisions for your future. At Imperium Mortgage, we are more than just a lender—we are your long-term partner in homeownership, dedicated to making your journey as smooth and rewarding as possible. Whether you are planning for the future or ready to take the next step today, we are here to help.

Great experience and they are easy to communicate with. I recommend them. They are a great…read morecommunity credit union.

Recently made updates to their web access. Whoever selected this application should be demoted…read more And the 3rd party company who developed this website should be fired. It looks like it was done by 3rd graders. I used to be able to go to the Pay Bill screen and pay numerous bills all at once, hit enter to go to a review screen, then hit enter to process. Now, I can only do ONE bill at a time. What used to take just 3 screens now takes 9. Plus, the companies I pay bills to used to be sorted alphabetically. Now they sort by last payment. It is a horrible application.

I have no complaints. I would continue to use them based on my experience with them. Every…read moreappointment that was scheduled, they were on time. I have nothing negative to say.

If you're thinking about getting your taxes done RUN FROM THESE PEOPLE! I have never experienced…read moresuch HORRIBLE customer service my entire life. Both Shawn McEwen and Derek McEwen are extremely RUDE! They prefer for you to upload all documents and they rather not do anything in person. Once I uploaded all my documents they claimed they did not know I had done so ( even though I emailed them that I had completed the process) the proved I had emailed them by sending them a copy of the email. Do to their unprofessionalism they did not see the email and never contacted me. I reach back out to them and they said well now the taxes will be late because you did not upload your documents. Even once I had proven I had uploaded them, my taxes still would have been late because they do not check their emails. Not only that their phone system half the time goes straight to voicemail or they do not pick up. When I told him of my disappointment they simply said oh well and took no responsibility. I would not trust these people with your personal information! FIND SOMEONE ELSE Trust me! They are UNPROFESSIONAL , RUDE, and very hard to get in contact with!