I have been dealing with this bank for over 20 years...and today with the issues getting employees…read morethey (with very little help) are always friendly, fast and just wonderful. Even the one named Demanda. She is the best! Don't go to any other bank. The always give me extra money back! (Don't believe everything you read on the internet). You have to sort through it!

I believe I have just met the most rude teller in my life. I think he said his name was Syngin. I…read morecouldn't hear him with his monotone mumbling. I walked in and he said welcome to regions what can I help you with. I told him I had "A" (singular) deposit and needed some change. He opens up my deposit bag and sighs (literally sighed in my face) this is all jumbled up I will have to figure it out as if I am putting him out. I told him there was "A" chg order with a post it note with a per lip on it and pull that out and the rest is "one" deposit. He sighs again in my face. Bunches everything together and mumbles something else. He can't figure it out. There was one check that was an issue. By this time I am angry because of the way I am being treated. And mind you my account there is NOT a small amt. I told him put the deposit back in the bag. So he puts everything back in the bag including my change order. What a waste of a trip. Mind you this is not the first time I have gotten him and been treated this way, plus he is SUPER slow. I will be calling the branch manager he truly needs to learn customer service.

The people are always nice and i always get in and out quick! Definitely recommend this bankread more

Unfortunately, I now rely on the card they issued for access to my money, and they pause it…read moreMULTIPLE TIMES PER WEEK. I regret my decision to open an account with First Community more than any other business-related decision I can think of, with the possible exception of that time I signed up for Vodafone internet service while in Germany. Their services have made my life miserable. I am constantly in a position where I go to use my card and suddenly it doesn't work. Often the reason will be that a couple of subscriptions removed their monthly ten-dollar fee, and that was flagged as suspicious. It then falls on me to investigate and fix everything. After recently purchasing a plane ticket to Vietnam as well as travel insurance, I filled out a lengthy visa application and tried to pay the amount of $50. From where I live in Missouri. Not $500, and not inside of Vietnam. $50. From the visa website of the Vietnamese government. Naturally, the payment was rejected by the bank, just like my monthly subscriptions are, just like my digital purchases of movies and books are. They act like it's not a big deal, but it is an enormous imposition. I plan on terminating my relationship with this outfit as soon as I can. In the case of my visa, after that one rejection, the website kept auto-rejecting my card. I wasted close to five hours and ultimately had to hire a visa agent to take care of it for me. Now I am set to travel to Asia, and I know beyond a shadow of a doubt that First Community will leave me stranded there. Not once, but repeatedly. I am sure of it. There will be a time in the near future when I desperately need my money, they will deny me access, and I will have no way of getting in touch with them. My only hope is that I will not be sleeping under a bridge with the rats. This financial institution is the absolute worst. Maybe if you're a kid who needs a place to deposit your money from your part-time grocery store job, or you need a mortgage for a small home in Ellisville and never plan to set foot outside of Missouri. But as soon as I am able, I am going to a for-profit commercial bank rather than this credit union, because experience has taught me that it is preferable to this level of incompetence.

My mother had accounts for over 50 years at CNB, she recently passed, so there were a lot of…read morefinancial issues that were difficult to do correctly with her trust. Mesaab Ismail helped my sister and I through every issue. in a difficult time he could not of been more understanding and professional. thanks CNB for having a great staff and thanks again Mesaab!

Extremely happy with Citizens National Bank. I have had my business and personal accounts with…read moreCitizens for 20 years. The staff is always friendly, happy and helpful.

I have had my debit card information stolen like 8 times with this institution . I have had it…read morestolen after using it twice. I feel like it's something on the inside at this point. I had been using the lock on the card but It's always a problem with accessing it. The system is down way too much for my comfort recently. It's horrible not being able to access your money! If it isn't locked then my account is getting hacked but if it's locked there is no guarantee I can unlock it when I need it. So unreliable. They need to increase their security measures and improve their tech!

This is an excellent bank. This review will probably be a biased opinion as I have used them for…read moreyears. Regardless, it comes down to this particular location amongst all the other locations. This location has the friendliest and most helpful staff. They are very informative, and quick at handling your financial needs. It's just nice to have a bank they can also be like your local bar, kind of like your local Cheers hey, because everybody knows your name. I've found that I prefer a credit union over any other regular bank and this one takes the cake. Also, on a side note this credit union creates ATM / debit cards for you on the spot and you can have them custom themed.... just something a little cool.

I have never found anyone close to these people in regards to service. Some of the most caring and…read moreefficient employees. Highly recommend them for anyone looking for a good banking experience.

This is a great bank to do business with. All of the employees are geniunely nice and professional,…read more In particular is one of the vice presidents Scott Fann he is awesome to work with and very knowledgeable in his profession. Please check out Commercial Bank for your business or personal needs.

I was trying to do some banking for my elderly mother. I don't have an account here and I wasn't…read morequite sure if my mom did either... Well, they were as helpful and patient as could be, in spite of my knowledge lack, and also protecting my mother's confidentiality. They didn't personally remember her, and definitely didn't know me, but they did what they could to help. In the end, it all got worked out.

I had a security breach issue on one of my accounts somebody got a hold of my email and did a lot…read moreof ugly purchases. It was through subscriptions that I thought were canceled in we're not they just kept going on. I just want to say that how the bank handled this was wonderful patient understanding did I say patient patient patient. I was not the nicest person because it kept happening the bad guys were very persistent at wanting their money. But thanks to the support I got from the bank I was able to resolve the problem and I can't give them enough accolades concerning the way they handled it

This is personally not my bank I have a sister bank but can make deposits here…read more With that being said anytime and I mean anytime and every time I come I am treated so nicely! Everyone is so kind, patient and makes sure I am not needing help with any other transactions before I leave. It typically takes them longer for my deposits because it's not my bank. They still are patient! They also do events and they are loads of fun. The last one I attended had bounce houses, face painting and a balloon artist! If you're not banking with them, their service alone is phenomenal I can't imagine how much nicer you'd be treated actually banking with them!

Heather in the loan department is awesome! Quick and easy application. I've been a customer for…read moreyears and they'll continue to get my business. Very highly recommended them.

Overall a nice bank. Ken is super friendly…read more The drive thru tellers though are not very friendly. They've always acted like they couldn't care less about being there. I don't think I've ever seen them smile. One of the girls turned away our car payment in the drive thru because I didn't have the account number handy. I asked if she could just search our name and her response was "idk id have to confirm that with my manager and they aren't here so you'll need to come back". We've had 0 problems with loans or payments and Ken being friendly and easy to work with gives it 3 stars for me. The rest of the staff really lacks any appeal though. We don't use this bank for anything else because of the staff.

Great bank. Very polite bunch always smiling. Until I knock on the door as the are closing. And ask…read morethem to let me in lol. They always smile and let me in. Only bank I have ever used that will open the doors if your a few minutes late. Great people. I have only been late a handful of times.