Love the ladies at this office great service they know you by name and are always looking out for…read moreyour best interest

Candy is very helpful and nice to work with. I appreciate all the help they have provided me…read morethroughout the years.

We've worked with Terrell for the past two years, and this year I checked his work with Turbo Tax…read more Terrell got us $1,200 more than the Turbo Tax estimate. He's a great guy, really knows the tax code and is very easy to work with. It's no fun to do taxes, but Terrell is a calm and competent professional who did a great job for us!

Bottom line, they are unresponsive, incompetent, and irresponsible. Go elsewhere for tax…read morepreparation. Read on if you want to find out more. I went to the Liberty Tax Service (Bloomfield office) to have the taxes prepared for my small business. My taxes were ready to be signed before the personal tax return deadline. Turns out that my business return was late as they are due earlier than personal returns even with the covid related change in the deadline and I was fined over $800. When I contacted them about their mistake, I was treated like something your dog leaves for you on the floor when you forget to let her out. They ran me out of their office as fast as possible and told to fill out a form and mail it to some IRS address, as this was the least they could do to get rid of me. The next mouth a new bill arrived and they gave me another form with different address and got rid of me again. (In hindsight, it was obvious that they did not know what they were doing.) After that, they were gone and not answering their phone or present in their office during their stated office hours. I finally got in contact with the corporate office and they got the manager to call me. The manager did everything he could to convince me that I was at fault by giving them my information after the deadline and told me that they were tax preparers and not accountants and that they did not bother with deadlines ( not even to mention that the deadline was soon or even past). They only prepared tax forms. He promised to call the IRS on the tax preparrer's hotline. I never heard from him again. At this point, I decided there was no dealing with these people again and tried to contact them to get a copy of my tax return forms which they had forgot to provide me with before when I asked for them before. I was unable to contact them before and the headquarters was also unable to contact them this time. I had to spend a further $50 to pay the IRS to send me a copy. Bottom line, they are unresponsive, incompetent, and irresponsible. Go elsewhere for tax preparation.

Nice lil bank with a drive up teller. (Human) I usually bank at one of their other locations. I…read moreneeded to pay my car payment and spotted this branch next to a Wendy's when I went for lunch. The Teller was extremely polite.

One of the best FNB branches around. Definitely top three with McKnight & Grant St downtown…read more People are wonderful & kind. If you work with them, they'll work with you! Tellers always remember my name & ask about my life. Efficient at their jobs! Asst Manager Logan was an asset! Very polite, courteous, and patient. Sad to hear he's no longer at this branch. Branch is an older branch, but it's well maintained and has the community bank feel. ATM recently updated but still needs a sun visor for when the sun is behind or directly above the customer using the machine because the screen is barely legible on a sunny day! Then again, many atms have this flaw. Drive thru and Saturday hours available here!

Honestly - everyone that works here seems really nice and has worked with me. I appreciate how they…read morewent out of their way to help me when I lost my debit card. I like having a local bank with people that know me.

When a family member was passing from CANCER! This bank assigned a family member to the power of…read moreattorney that was not requested to be on.. When sought to correct, this bank escalated things to the police in order to prevent correction. This attempt failed from the bank with the police because they had no right to assign anyone to a power of attorney that was not requested to be included on a power of attorney. The result was the son getting barred from the bank for life because he asked why the bank did that. The bank had no sympathy for the family member and only took actions in their own interests. Such as banning the individual for life from the bank when the person asked why they did something that they are not allowed to do (unless banks can assign anyone to anything they like First Commonwealth Bank did..), This bank is getting away with whatever they want too. The assistant manager's name was Angie out of the Delmont branch and manager's name was Wendy. Also, general manager made a further decision to close all accounts including son's business account who banked with establishment without any issue for 11 years. My name is Michael Kokolis and this is all true. This bank and all of its corporate managers where aware of the events. This bank simply protected the bank by banning the son and took actions to the local police, Delmont Pennsylvania Police Station, when the son was just trying to simply find out why, how, and what gave them the right to act in the manner that they did. And after all the bank will not stop emailing the son, for over a year, offers to do business, when the son is banned from ever doing business with them. It's really sicking. This bank has proven to the son that they can do whatever they want to him, answer no questions, and still harass him with emails inviting him to do business with the bank that has banned him form ever doing business with... Michael Kokolis (724) 771-6195 mike@alarm.life Have all correspondents from bank and hope no one has to be treated like this again from a corporation who will cover up their mistakes and protect theirselves from their mistakes at any cost to a person. Please highly consider this review before banking or continuing to bank with First Commonwealth Bank. Establishments who have done things like this before and gotten away with will more than likely do it again and why even put yourself at such a chance. For this just happened without any warning signs, meaning there never was an issue before, and once this happened this was how they handled it.

Excellent representative is always there for my needs and gives me 1000% support. The absolute best.read more

Don is awesome! He is swift to respond to my emails or texts. He is reliable and goes above and…read morebeyond to make sure I have all the information I need. His explanations are very easy to understand, and very patient. I'm extremely happy with my results.

I love my bank, and trust them with my money. The staff is great you don't see a new face often and…read moreyou get to deal with real people.

Terrible! Had to relocate from San Francisco to Pittsburgh for a job and was looking for a home…read morenear Robinson mall. Found a dream home cheap! Gave my loan officer my documents and he was fired for selling customer SSN and birth dates of his good credit customers! Then loan officer #2 assigned to me told me to stop calling him and he's let me know what's going on. Never heard a thing! Then I ended up losing $42,000 earnest deposit! I contacted the company owner and he pretty much told me to have my husband call him! I'm in a lawsuit now and I'd better get my money. ****Update**** My sister's best friend from high school went to work as a professor there in 2024 and after 6 weeks was told the company was having trouble paying employee wages. She is owed 2 weeks pay to this day!! I'm pleading with everyone to not use them.

Great customer service. Recommend by our amazing agent Shelley Clement from Compass Realty in…read moreSewickley PA.

The company owes me a refund - my mom passed away two years ago. I have been paying the bill for…read morethree years - both are names are on the bill. They past the refund on to a company that issues credit cards - it is in my mom's name. I called them several times and was told to talk to the other company. The refund is basically in limbo and I spent three hours on the phone with West Penn and asked for employee numbers and a confirmation number - I was told to hold on and then a recording came on and then the system hung up. I was given the number and address for the public utility commission by their employees but they were wrong. I am very frustrated.

I hope I'm giving credit where credit is due. I received a box in the mail from my power company…read moreand I just had to get on to give them a thumbs up. I think it was meant to help save energy, but it was so nice and filled with light bulbs and other things I hate going to the store to buy. Very nice!