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PMT London

3.0 (2 reviews)
Closed • 11:00 am - 5:00 pm

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3 years ago

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8 years ago

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Hank's Guitar Shop

Hank's Guitar Shop

(14 reviews)

Bloomsbury

So I had a little mishap with my guitar last week that involved a lot of whisky and ended with…read morewearing it as a shoe, so I needed a new guitar. I asked around and everybody told me 'go to Denmark Street'. So I head over to Denmark Street and after checking out a few reviews I decided to have a look in the famous Hank's Guitar Shop. If it's good enough for Bob Marley, Jimi Hendrix and Bob Dylan to name a few then it's good enough for little ol' me. I chose Hank's because I was looking for an acoustic guitar, which they specialise in, and they have a large selection. They have a great range of guitars to choose from with a lot of different brands depending on your preference. Admittedly their cheaper guitars were mostly ones I haven't heard of but the staff were very helpful and knowledgeable and I was able to find the one I was looking for. Upstairs you can see some of the most amazing guitars ever crafted, most of which unfortunately I was only able to play for a few minutes in one of their rooms. I could only whisper to the one I wanted 'goodbye, one day I will be back for you!' as I picked up the one I loved that was only slightly over my budget. The thing I like the most, apart from the guitars of course, was that the staff were so friendly and not once did they try the hard sell, up sell or make me feel uncomfortable, like the people you have to nearly tell to back off before you floor them as they pounce on you when you walk into the place. I got what I needed and they even through in a few things for free as an added yet unexpected bonus. I highly recommend this place and will surely be going back again!

Rude, grumpy and unhelpful. I wanted some advice about acoustic guitar strings, they basically made…read morereally unhelpful comments, made me feel like i was wasting their time, when all i wanted was help about the kind of strings to buy. Wish I'd gone somewhere else on the street and wont be returning the shop.

No.Tom Guitars - Jay!

No.Tom Guitars

(5 reviews)

Bloomsbury

Went here with a friend who was on a quest to get a guitar and was blown away with how…read moreknowledgeable the staff was, plus soooo nice! My friend "B" went in looking for something specific and was testing out something along those lines and Jay heard him play. He knew from the sound of what B was playing that he needed him to try something different than what he was trying so put a completely different type of guitar in his hands. B lit up and was in awe as the sound was so much better. He then brought over a few different options. Once it was narrowed down to 2 Jay would stand close with one and let B switch between them a few times before B n knew exactly what he wanted. B walked out glowing with his new baby, so excited. Top notch service from a knowledgeable staff led B in the perfect direction.

Returned to this store a second time in the hopes that my experience would be better than the…read morefirst. I was obviously too optimistic because I found myself in the presence of the same grumpy workers who were there before. These guys put so much pressure on the customers to essentially agree to buy before you try. What ever happened to trying things, aspiring to save for them, and come back for it later if it's still there? This is not the type of store that is looking to value their customer experience over the product itself. You are someone they will gossip about the second you walk out the door. Very sad to see from a guitar shop on a beautiful historic London street.

PMT London - musicalinstrumentsandteachers - Updated November 2026

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