Rude, grumpy and unhelpful. I wanted some advice about acoustic guitar strings, they basically made…read morereally unhelpful comments, made me feel like i was wasting their time, when all i wanted was help about the kind of strings to buy. Wish I'd gone somewhere else on the street and wont be returning the shop.

I would look elsewhere if I was you…read more TLDR: Guitar sold under false pretences, stops working because it hasn't been set-up in probably 15 years, they refuse to take it back though they said they'd take it back, had to go there 4 or 5 times and eventually they took it back at a cost, for me, of 500 pounds - 3 days in still haven't got my money back even though they have the guitar. Extremely shady business, I have not encountered this kind of trickery and blatant, obvious lying before, and I used to work in telemarketing sales years ago. So I was sold this 2000 Martin D18 I was told had been setup and everything was fine, all sunshine no rain. Except for it didn't have its original case, but instead came with this case with a big gaping hole in it that made my house smell like old mans testicles for a week so I returned it for a gig bag. 2295 I paid for this D18, turns out a new one with case and everything is just 2595.. Okay, local businesses need to make money. But then I changed strings, I noticed the old strings were really rusty, like actual rust - and after getting the new strings on there (11's, that they gave me after they told me there was 11's on the guitar since before) every fret was buzzing, unplayable. I tried to adjust the truss rod but it didn't move which I told the shop and the manager went crazy over me trying to adjust it - to the point where he thought I had said I actually adjusted it which isn't true - and even if I had adjusted it, its made for adjusting, that's why its there, if you're scared of a truss rod then I don't know, its a guitar shop. The owner of the store promised me I could return or exchange it, via Facebook messenger, but the store manager refused. Then the guy (manager) says I must have done something to the guitar - I tell him that since the strings have been on for so long and probably heavier gauge then when you change strings that changes the tension in the neck which can lead to these kinds of problems because the wood is moving (this is stated on Martin, Taylor, Gibson, Fender, everyone's websites and ask any hobby-luthier and above and they'll tell you the same thing) - but he tells me that "no, that's not a thing, tension affecting the neck? no no" Long story less long; I went back 3 times trying to return it, on the fourth time he (manager) still refused to take it back and refund me the money until I said he could keep 500 of it, I just wanted out of this place asap and I know it was a really bad deal for me but I couldn't stand being there and dealing with this crap. Now 3 days later I still haven't got my money - they have the guitar obviously, and my 500 pounds that they got from using fraudulent sales tactics lying about the guitar, but of course still no refund. Now I tried to contact them on Facebook about this but im guessing they're withholding the whole refund now because they've just blocked me on Facebook so I can't ask them where my money is. I feel pretty helpless against this place, they've been abusive since right after they swiped my card but at the same time its developing into a funny story, guitar store manager scared of truss rods and denies any knowledge of neck tension in guitars. Its pretty comedic in a pathetic way, they must be desperate for money but I don't think they realise that these scumbag tactics are just going to cost them more - im going to tell every living soul I know about this now who in turn will tell some of their friends and never recommend anyone go to this place. Nevertheless if I don't get my money back (-500 of course) im not sure how to deal with it, call the police? Go in there and repossess my 1799 in form of equipment which I believe I can sell quickly to get that money back? Of course that's not going to happen, but sometimes I feel a little itch to go and treat them how they treated me. Real pieces of........ fish.

Lucky Fret is the largest independent guitar shop in London, and it's pretty damn great. If it…read morelooks small to you, then don't... fret. Because there's a downstairs as well, with a ton of Fender gear. They sell mostly electrics, but have a handful of basses and acoustics as well. Good selection of Gretsch and Guilds as well.

Incredibly polite and welcoming staff. Absolutely beautiful and well tuned pianos. They had no…read moreproblem letting me play the pianos, even just after they were tuned. Also, I had a nice conversation with one of the staff who was a former Harpsichord builder and composer, so clearly qualified for the job. Overall recommend checking out for any pianist

Best Yamaha store, particularly with the acoustic Grand Pianos…read more Take time there!! Look for the keyboards too.

Outstanding service and selection. Really went out of their way even for just a t shirt. Great…read morestaff!

Wunjo Guitars is one of the many musical instrument shops located on Denmark Street. As with a lot…read moreof shops on the strip, and as the name suggests, it specialises in guitars. Wunjo is particularly good for used and vintage guitars. The good thing is, they deal with a lot of different brands such as Rickenbacker, Fender, Gibson, Martin and more. They are happy to buy your guitars as well as sell you guitars. There is nothing particularly remarkable about the aesthetic of the shop. It is quite like the other guitar shops on the street, not that it's a bad thing.

They stock brand new Gibson VOS Les Paul Standards and Orange amps and they let you try them! A…read morewall of sex is what I can describe Macari's hanging collection of Gibson VOS Les Paul Standards; make no mistake about it; those guitars play like sex - With price tags between the £5, 500 - £7, 000 mark; those guitars are worth every penny... Love Macari's for this!

I'm a fairly typical London gigging musician. I've been around since the mid-1960s, I've owned just…read moreabout every 'classic' guitar at some time or other and, like most Londoners, I really resent the idea of being 'sold' something. I have dealt with Chandler Guitars (UK) since they first started in a tiny little shop the other end of Sandycombe Lane and I have NEVER, EVER had a bad deal from them. Doug, Paula and Charlie (who now has his own store) treat all their customers with honesty, integrity and professionalism. (Check out their client list). Their prices are fair, their repairs and upgrades are the best in town and their attitude to their customers suits this Londoner down to the ground. No schmalz, no condescenscion and no supersize pricing. Just straight, honest business.

I really like the variety of guitars. If you are a music fan or professional player I recommend you…read moreto go there, you won't regret for your decision. The prices can actually be very high, but they depend on the thing that you're searching for.

With some friends we were invited on a birthday party and we decided to collect money and to buy an…read moreelectric bass guitar like a present. They were very friendly in the shop and the price was totally acceptable for us. Our friend Sam really liked his new acquisition. If you are interested you can check the variety of guitars there. You won't waste your time.

One of the members of staff were quite rude and made me feel very uncomfortable so I didn't want to…read moretry anymore guitars but the other staff members were nice

extremely expensive, rude staff, over priced guitars in both Acoustic and Electric, poor servicing…read moreplus its costly. Avoid No Tom Guitars like the plague there are much better guitar stores in london like Guitar Guitar Camden which is located in 16 Delancey Street

Dots is a nice little shop that felt like family business inside…read more I was staying in the area and needed guitar strings. I didn't want to take a 2 hours trip for a £8 set of strings. I searched local businesses with few succes with phone calls. Except this one. I checked what they have. A bit of this and that, on the cheap side. Totally appropriate with their location. Several type of instruments, enough music sheet and tabs to have fun. Open on a week end, the owner had my favorite brand and my gauge. That was easy and fast. Sure they won't have the custom shop model you were really looking for but they're around the corner and they saved my day :) I can't help. I want to give an extra star for being so convenient.

I was having a crisis with my horn right before a performance and Dragon really helped me out, and…read moreon short notice. He was quick, professional, and thorough. Thank you Dragon!

If you've got just a hint of musical talent, then you'll sing your heart out just to visit Macari's…read moreMusical Instruments shop. You can tell just by looking into the front widow, that the selection of instruments available in the store is massive. Here you'll find new and second hand instruments at affordable prices. There are prelude alto saxophones that go for around £420 and classical guitars for £49. This is a great place to browse if you are untalented when it comes to music like me or for purchasing instruments for you or children.

Macari's is probably the best musical instrument store around. That is quite a bold statement…read moreconsidering there is about 20 within close proximity. This shop stands out in its location, as it is very close to the musical epicentre of Denmark St., but does not get lost in the main strip of music shops. There is a wide range of guitars, with an acoustic room down stairs, and an electric room up stairs. There is a wide range of percussion and various other music paraphernalia as well. I was looking for a trumpet mute for a Christmas present, and after trying a few other stores, I found it at Macari's. It's the little things like that which separate Macari's from the other stores.