I have been renting from Norniella Property Management for almost a year. I am in a dilemma…read morebecause I love the property but the neighborhood, the next door neighbors that is also renting from NPM and the problems with the property are more than enough reasons to move. ---I have so many roofing contractors contacting me about the rood because it is damaged beyond belief and I have told them but there is no internal damage yet so no one has fixed it. --- I have requested a new refrigerator 3 times each time they tell me they are going to give me a new one but I am still waiting. I received 1 after the first month ... the drawers were broken and the door fell off. I received another one in month 3 it is OLD - I had to clean it and air it out. The bottom drawer does not fit because it is for a different model and it makes a humming schreeching sound that has been doing it so long that I am used to it. --- I needed my garage door repaired because it would close and instead of giving me a new one the guy bangs on the rails and forces it close and now I have to sit and wait for several minutes to make sure it closes all the way before I can leave or go in the house. it slams to the floor at the end like it drops. --- The HOUSE NEXT DOOR is rented to a half-way or residential home that has questionable tenants that sit in the driveway and garage at all hours of the night. It is not safe and the police and code compliance cars visit this house on a regular basis. there is not 1 tenant that is the same after 2 weeks. ---They changed their name and contacts and Noone has reached out to let me know of the changes and who my new contact people are. ---My lease is up and I have no notice of renewal or any changes that will be made. --- The phone numbers and emails that I have for the office is not valid.

Stay far away from this company…read more I usually don't write negative reviews, but I recently had someone reach out with a very similar story of what Navigate put her through and I decided to speak my piece. I was a first-time owner and hired them back in May 2025, while I was in the middle of moving from Dallas to Austin. It turned into the single WORST experience I've ever had with a service company. Lack of communication, no attention to detail, no basic professionalism standards. It reached a breaking point for me around mid July 2025 on a call we had discussing billing errors in our monthly owner's statement. This part blew my mind: On their own recorded call, before they realized my wife and I could hear them, our property manager Christine said they needed to "put these owners in their place" and that we should just "stop being so difficult." Her coworker Courtney laughed and said "just let it go, people." Think about that. That's what they actually think about the owners paying them when no one's listening. We only became "difficult" because we kept catching them in mistakes. And they never apologized. And there were many other issues along the way. Early on, that same accounting "glitch" shorted us $102.74. When I asked Christine to explain what happened, she couldn't and wrote back verbatim "not sure where the glitch was but they corrected it." But the issue only got flagged because I caught it. By her own admission, if I hadn't said anything, we would've just lost money for no reason. That's the opposite of why someone hires a PM in the first place. Then there were the charges for work that was never done. They charged us fees for services that were never completed: -$35 for caulking -$50 for carpet cleaning -$75 to "clean mildew stains on the sidewalk" (for mildew that didn't exist) When I pushed back and asked for proof, they sent me photos of a COMPLETELY different house. They also billed our tenant $50/month fee for services like pest control and utility setup that were never actually provided. I only figured it out because they complained to me about it, and were so thankful when we decided to part ways with Navigate. Every single time, I had to catch them in the act and call it out. When I finally got exhausted, I decided to go over Christine's head to the owner, Ernesto, it somehow got WORSE. He wrote me an "apology" email that accidentally included the ChatGPT prompt he used to write it...he literally forgot to delete the part that said "make this sound empathetic yet firm." So even the apology was fake. Towards the end, during the offboarding I reached out to him 1:1 to clear outstanding balances and $ we were owed. By this time, it didn't surprise me that Ernesto couldn't explain a single charge related to our statement, nor did it seem like he cared to. He'd sent $4,441.84 when he owed us at least $4,642.50 + the disputed charges described above. He eventually agreed with our evidence but called the additional refunds he owed us a "courtesy." Just unbelievable. He only agreed to pay the rest because the call was "taking too long" and I wouldn't let him weasel out of it. And then he tried to make the payment conditional on me promising I wouldn't upset and that we would both walk away with "clean hands." He wanted to buy his way out instead of just admitting he and his team had lied. But nope, he never took responsibility for any of it. At one point he actually said to me that his team did "a phenomenal job" working with us. Extreme levels of gaslighting. If you look at other reviews on this page, you'll see many 5-star ratings, but pay very close attention to the OWNERS who actually had a unit managed by them. They are all describing some version of the exact same things we went through. Their move is to reply with a polished "we take all feedback seriously" message that makes it look like they care. They don't. Nothing changes. It's all BS, and I have the receipts to prove it. Do yourself a favor and look somewhere else or DIY if you have the time. Hope this helps -Ikenna

We have conducted business with them twice. Not good experience…read more House sat on the market for rental for months. While we were eager to rent it out, we were told no contacts were received. While on zillow it kept showing increasing number of people making contacts. Finally we changed to new agent and had it rented in a week!

I've known the Cheney Group through some of the most challenging times in my life. I met them in a…read morepivotal moment and they have supported me through their expertise, wealth of knowledge and compassion. As with real estate and business, the market can move in many different directions, but Jeff, Dolly and his team will take care of you and your concerns as a beacon of light. They have become like family to me and I would recommend them as trusted partners.

Took on property just about one year ago, the 1st tenant stopped paying rent after 2nd month. Had…read moreto pay for eviction that took till Nov 2005. Had no rent for all that time, plus could not find a new tenant without lower rent from $6000 to $4900. We did not approve these terms but Reddick put them into a year lease anyway. Told the management agreement allowed them to make that decision? The staff turn around has been on going, every 3-4 months there is a new person in charge. I would strongly suggest anyone to stay away from this company.

My family and I were looking to purchase a home in Texas. We were coming from out of state so we…read morecontacted the Marshall Reddick Dallas team. We talked with Stephany via zoom and we were so impressed. Her knowledge of the areas, the homes available, the best schools and the property taxes for each city was helpful. When we flew to TX to tour the homes, her and her team were welcoming, punctual, knowledgeable and friendly. We had a great time and found a house we loved. Big thanks to the MR team for all their help. I would recommend them to all my friends.

Two Facts: 1. Quality care and service is hard to find…read more 2. Moving is no joke and a pain in the a** Ashoka Lion made moving in and out of our condo the best experience! Joshi was incredible to work with! We moved into our condo in 2019 and he was very communicative, helpful and took the time that was needed to get us into our new place successfully. We really appreciated the communication and the honesty which made us feel really good about signing our names on the lease. One thing I truly appreciated about working with Joshi and this company is that anytime we needed something or if anything minor came up Joshi would take care of it as if it were a huge issue. He was very responsive and again I might sound like a broken record but he actually cared to help us out when needed. When we moved out earlier this year, he also made sure that process was as easy as possible. I really loved our condo and I really appreciate the people who made it that much better! Huge thanks to Joshi and Ashoka Lion.

Joshi Joseph at Ashoka Lion is an excellent rental manager. He has managed our rental property for…read moreseveral years. He is proactive in dealing with property issues and has a balanced approach in representing renter concerns and issues. When we decided to sell the rental property he was very helpful in coordinating property showings. We highly recommend Joshi and Ashoka Lion

I was billed for a repair at a rental I did not cause. This is after i provided photos showing…read moredamage that was left from a previous repair. They were supposed to discuss with the owner and never had the discussion. This is after weeks with no communication. Just a bill you are forced to pay so they don't ruin your credit based on the opinion of the expert that failed to fix the problem the first time.

We had a great experience working with Common Ground Management. Their team communicated clearly…read moreand made coordination smooth from start to finish. We especially appreciate their prompt payment and professionalism -- it truly makes a difference. We look forward to working together again.

Moved in back in August. The house was a clean and nice before moving in…read more They have been very responsive on any of my request that I've had.

From the owner: Steadfast Property Management is the affordable solution to managing real estate in North Texas…read more Family owned and operated with 35+ years of real estate expertise. We are 100% focused on quality residential and commercial property management to better serve our customers and clients. We specialize in rental industry-leading management services priced to fit any budget. We do the work for you! Give us a call and see why so many people are trusting us with their assets.

I called Isaac W. at the number he posted. They do not know who he is!…read moreThe management company IS Texas Homeowner Association Management and their number is (972) 283-2539. Same company, same people that are unresponsive. Ms. Lory Jo Ball is the owner.

Expensive for worst financial care. They are disrespectful to owners and to boards unless a…read morepreferred board. Vendor and association related property damages caused by preferred board members do not matter. Their priority is to preferred bad boards and to vendors above interest of paying owners.

Our homeowner's association switched to Action Management a little more than a year ago. Their…read moredeep dive into our building's systems, staffing, procedures, and physical appearance has been impressive. I am on the board of directors, and while it was a difficult decision to make a management change, we chose a great partner. We have been going through maintenance issues as an association, and have a major project on the horizon and their guidance, expertise, and professionalism has been a welcome addition to better managing our collective home. I can only speak in my capacity as a homeowner, but I am quite satisfied with the changes.

From the owner: Action manages over 300 homeowner community associations throughout the Western United States. More…read morethan 50,000 total units under management.