Absolute thiefs. Charged me $250 for parking for not even a 24 hour period in Austin tx. Incredible dirtbags. I can't even get customer support to return my questions. read more

I would give this place 0 stars if Yelp would let me. I am a current resident at one of PMC buildings. Do NOT rent here!!!! They bill their properties as secure and make renting out your room for subleasing or Airbnb illegal. That's fine and great to protect the residents. However, what they don't tell you is that you can rent out your apartment and when someone complains to management, they will either ignore the claim and tell you that you are the problem or retaliate against the person who complains. This is supposed to be a safe place and I have encountered: drunk people walking around my floor in the middle of the night, Airbnb guests on my floor, and a family of five subleasing a one bedroom apartment with a single mattress on the floor. These same "tenants" leave garbage in the hallway despite the potential to attract bugs and the fact that a garbage area is steps from their door. Again, if you report it, you are the problem. Not to mention the homeless drunk man who got into the building, grabbed a fire extinguisher, and did a lot of damage here. I recognize that there are always problems. However, you cannot advertise yourself as a "secure" building if you allow this behavior to continue. A lot of college students, graduate students, and residents live here. For parents, it is not safe here. Please keep this in mind, when you are looking for a "secure luxury building." Also, I feel it is pertinent to mention that the windows in the building freeze during the winter resulting in a cycle of freeze and thaw. The water accumulates on the windowsill and runs down that walls. The water also damages the paint around the window and causes a buildup of black mold. In addition to the fact that the paint is continually peeling and landing all over your apartment, you have to clean out the mold every spring. I have no idea how they keep charging people so much to live here. Please be further advised that the freight elevator has not worked in weeks and there is no update on that. Also, most weekends, of the three elevators, only one works (this happens quite often). Try waiting 10 minutes to get off the 23 floor, when you have an appointment. It is truly frustrating. As much as they try they cannot seem to fix this issue. Also, look at the photo I posted. This has been worsening in my bathroom since I moved in. I reported it as I can literally hear water running though my ceiling and walls at least 2-3 times per week. I recorded the sound on my i-Phone and called maintenance, twice!!! I was told that the people above me must have flooded their bathtub--three times a week day for 4 years!!!! No. These are real things that are happening now at this apartment. DO NOT RENT HERE. This is a "luxury" building of last resort!!!!! Planning my escape because I just can't take the constant gaslighting and cognitive dissonance that comes with living here. I am also uploading some pictures of the windows. Imagine living with this! read more

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Toured the Alcoa Building a few weeks ago. It was a hard pass! The apartments had mold in them and needed some serious repairs. But that is not the only fun part. So when you rent with PMC, you are required to pay $40 a month for your water (for a one bedroom). I currently live in a one bedroom apartment and my water bill has never been more than $26 a month. But if you rent from this company, you subsidize the water bills of everyone in the building or, they just pocket the rest. Also, and I don't know how this is legal, but you have to pay a monthly portion of the company's insurance! Even if you have renters insurance (which you are required to have) you have to pay the company's insurance??? WTF? So you're told that you get this relatively low rent rate but then it's plus insurance and plus water. This also does not include any of your other utilities. Classic bait and switch if you ask me. There are plenty of places to rent downtown. The Alcoa Building is overpriced and the management team is clearly lying. I guess it is the only way they can get people to rent. read more

If you report a problem and management does not want to deal with it, they make you the problem. Even if you do nothing wrong, pay your rent on time every month, and have no complaints filed against you, they think its better to get rid of the complianer instead of the problem. I have video proof that this is happening and yet, management simply ignores it. So if you like living in a hotel (as many of the rooms are rented as Airbnbs or subleases) you'll be fine! And, whatever you do, DO NOT have any maintenance requests. read more

More fun stuff from Schenely apartments. Have been telling maintenance for months that they need to fix the AC unit in my bedroom Bc it is too humid in my apartment and there is BLACK MOLD everywhere. Finally got someone to call me yesterday, but no one has come out to fix the problem. I have never lived in a building that is so poorly run from a maintenance aspect. I could speculate as to why but there is no point. The photos of spores covering my stuff and the apartment speak for themselves. read more

PMC Property Group - Mold on closet door - Apartments Near Me - Pittsburgh, Pennsylvania

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526 penn- so poorly managed. you can hear / feel the construction in the parking garage next door... all hours of the day, even weekends. windows are awful- never cleaned... i face penn and it's SO loud. can feel a breeze as well from windows even when they're completely closed. also can hear someone sneeze outside from anywhere in my apartment (nothing is sound proof in the place) any complaints to management are sent back with cold responses- never any empathy or apology... very unfortunate seeing as i pay 1225 a month for a 1 bedroom. management doesn't care- just like any property downtown. this is why i will never live downtown again. read more

The apartment is great though slightly over priced. They fired all the security guards a month ago even though the surrounding area is less than desirable. There are regularly fights and disturbances outside during the day and at night. We all paid for 24 hour security which was also advertised when we moved in. I wouldn't recommend. The building is filled with great people and I like where I live but the way things are managed is really a shame. read more

They're awful. Didn't have a great experience with anyone associated with PMC I've interacted with from start to finish. I'm not a high maintenance tenant, which is why despite seeing the scathing reviews of this company prior to signing my lease, I thought I'd be ok. They called my bluff. Management is unresponsive and apathetic. Residents aren't informed about anything. I dealt with several maintenance issues in my 2 years as a resident, two of which were pretty significant and took over a month to resolve. In the meantime, it was crickets from PMC's end. I had to constantly follow up with them and ask for updates, 99% of the time having to follow up ON my follow-ups. I also always had to resort to email, as I've not ONCE had my call to the management office picked up. More than once I've also had maintenance tickets closed with absolutely no communication or resolution. Utilities are set up so that PMC is the middle man and the bill is paid to them rather than directly to the utility company. Toward the end of my time as a resident, they transitioned to a new electric provider. My first month's bill with the new provider was nearly $300. My apartment was 650 square feet. I first reached out to the electric provider, whose response was along the lines of "yeah who knows, maybe that's what happened," followed by a "feel free to contact PMC with further questions." Next went to PMC, who claimed they were going to contact the electric provider, but ended up just issuing me a small partial credit "since I was leaving soon." I continued to have absurdly high bills after this and I was not the only resident complaining of it, yet no communication ever went out to let residents know they were aware of the issue or looking into it. My final electric bill was insanely high and PMC automatically applied my security deposit to that, so I not only got nothing back, but I also owed. There wasn't much care put into the building as a whole. The fan in the gym was broken for at least a year, my windows were not washed once in the 2 years I was there (which is a big deal when you are in a high-rise with very large windows), and the hallways always had an unpleasant musk. Lastly, there was one security guard who was always friendly, pleasant, and went out of her way to be helpful. Other than that, most of the guards didn't even acknowledge you or look up from their phones when you walked in. Typically had to ask them to hold/open the door for you if you were carrying furniture or other heavy items inside. Seemed like you were bothering them when you had a package and asked them to get it from the locked room. There's no monitoring of who walks into the building. Other than having someone to sign for packages and locking the revolving doors at night, there's essentially no more security than there is in a building without guards. I'm very glad to be done with this company. They know people want to live in the city and use that to their advantage to treat people however they want. It's not worth it! If you want to be in the city, check out Millcraft properties. read more

PMC is a low-class slumlord. They spend none of their profits maintaining or updating their properties. If something breaks it just... stays broken forever. Literally! A glass exterior door at the Alcoa Building has been shattered for 4 months now. Also, everything is filthy. The windows haven't been cleaned since at least 2016. The garbage only gets taken out every 3 or 4 days, so most of the floors smell like trash 24/7. We now have roaches too. And I pay $20k /year to live here. Absurd. read more

PMC Property Group - Apartments Near Me - Pittsburgh, Pennsylvania

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Please do not rent from them. Here are a few glowing examples of customer service: 1) Windows leaking caused significant water damage inside of the apartment and caused paint to peel and crack. Windows freeze from the inside during winter. In response to these concerns, they recommended taking a shower or cooking. 2) HVAC maintenance was incredibly irregular. I had to file at least 5 tickets to get heat turned back on. When I informed them heat would be nice since I was recovering from surgery in the middle of winter, they did not call back or respond and I had to file more tickets. 3) Our building was bombed as a result of recent protests. There was no notice sent out to residents, and when asked about transferring options, they advised that they have no control over external events and could not help residents. Management can threaten residents who don't pick up packages in 24 hours over the holidays, and routinely provide less than 48 hours notice for power outages, but they cannot contact residents over a BOMBING? 4) During a lease renewal, they made an update to their system, requiring online signatures as well as physical delivery of the lease. They informed us that they would be showing off our apartment to prospective renters because they didn't receive confirmation from the online system, even though they acknowledged they received physical intent to renew. We have never been late on any payment and had renewed for multiple years, so I was stunned that their first response was not "Hey can you please confirm intent to renew online since we received your paperwork?" and instead essentially proposed eviction. Management makes absolutely no attempt to help their residents. From other reviews, it seems like that is not a unique experience. I would go so far as to say that are the most unpleasant group of people I have ever had to interact with on a professional level, and I work in insurance. read more

Review is specifically for 201 Stanwix: I've been living in my apartment for almost a year now and I have loved it. The apartments are beautiful and newly renovated. Any repairs are fixed very quickly. The staff is amazing. Everyone has been very friendly. I think these apartments are worth the price and would recommend them if you are looking for a downtown apartment. The only thing I miss is a community space that some of the other properties have. read more

When viewing my unit my leasing agent informed me I was "getting a really good deal" for my place. I was happy. She quoted me at $960 a month. It was a steal for that unit. We had everything figured out. The day I went to sign my lease it was $59 more a month. I asked what happened. She said I missed the deal because I viewed the property at the end of the month an accepted before the promotion ran. I LATER SPOKE WITH ANOTHER TENANT IN PASSING WHO SAID THE SAME THING HAPPENED TO HER AND I NEVER EVEN MENTIONED THAT IT EVER HAPPENING TO ME. I'll get into the way they set up your utilities in a minute. The day I signed my lease any courtesies stopped. My washer and dryer leaked all over my tiling. I still don't know which appliance it was. I stopped calling after the third time it wasn't fixed. I was tired of them banging on my door, looking at it and saying, "yeah that should do it." I eventually got another job and tried to do what I could to get out of my lease. Not happening. She said, "there's nothing you can do about...," meaning legally. I asked for numbers about having it re-rented they were charging me several hundred dollars just to re-show the apartment. You're charged a monthly rate by the utilities companies on top of everything. My apartment has been vacant for two months and I just got a $79 utility bill in the mail. My refrigerator is unplugged. Air is off. I have no idea why its so much. Could've been a nice place. Could've been 5stars. But some policies are horrible. The people there are terrible. The people there take no pride In their jobs and are horrendous. I barely lived there for 6 months and know that they're going to keep my deposit when my lease is up. And "there's nothing you can do about it." read more

This is honestly by far the worst place I have ever lived in. In terms of management quality and affordability this is not the place to RENT I repeat this is not the place to rent! I had someone else's rent payment added to my rent balance, and then a year later they contacted me threatening eviction unless I repaid that balance. You will suffer at there mistakes! The Pittsburgh regional office is a mess, they also won't charge you utilities for months and then all of a sudden put 6 months worth of utilities on you rent balance. If you even question one amount they will threaten to evict you. Or the past 6 months I have been paying almost double in rent just to catch up with all the late bills they are posting. Please please heed my warning and avoid renting with this agency unless you want to literally flush your money down a toilet. read more

They stole our deposit. You will not be able to buy a permit sticker from the city like everyone else, it's not zoned residential. So they will offer their one space and if you don't grab it, they say well too bad and then steal your deposit if 500 even if you don't move in and it's only been less than a week! read more

This review is for 908 Penn owned by PMC Location: Excellent Amenities: Excellent Service: Excellent Why the three stars? Construction: POOR. As I'm writing this I'm listening to my neighbor snore through my bedroom wall. Not kidding. For $1325 a month I expect much better. I can hear every cabinet and closet door closing (which sometimes shakes the wall). I can hear every phone conversation and the TV. As much as I enjoy living downtown I can't wait to get out of here. I'm told by management that construction is the same in all the properties they own. Disappointment. read more

Worst property management firm in Pittsburgh. They use unethical practices to secure additional monthly payments from their tenants. Leadership team does not respond to inquiries. Do not rent here unless you have money to pay more than agreed. read more

EXTREMELY rude. My friends and I are ages 18-19 and we were trying to find an apartment to live in for the school year. Not only were we not taken seriously, but we had to go through three different agents to get a response. Once we got a response the lady was EXTREMELY disrespectful. She only showed us one unit and it was not the one we had asked to see. We proceeded to tell her and she told us to call her later if we wanted to see another unit. THEN we went into the PMC Property Group office in DT Pittsburgh, and there was one lady there. It was the same lady that gave us the tour. She was on the phone the entire time and said not one word to us as we stood there for 30mins waiting for her to help us. Then another woman walked in and stared at us for a while and eventually asked if we needed help. We said that we were interested in leasing an apartment and she had the nerve to tell us "Well I am still on my lunch break, but another agent will be back in about an hour if you would come back then." I will NEVER go through PMC Property Group EVER again, and I don't believe anyone else should either. read more

If I could give zero stars I would. And I should preface this by saying you get what you pay for. What we got is an apartment with poorly built false walls, shoddy electric outlets, horrible smells in the elevator and common spaces because people let their dogs urinate in them, and a smell of cigarette smoke in the apartments that would rival most biker bars in 1976. The common areas are not regularly cleaned. The appliances are cheap, and the "high efficiency" HVAC system runs sporadically and is prone to failure. It is a ceiling mounted apparatus that does not adequately circulate air in the apartment, one room is cold and the other is hot in summer, opposite in winter. The electric for the HVAC is separately billed and is at least double normal electricity rates. If you can get hot water in your shower it is lukewarm and short lived. The windows are near impossible to open, and when you do get one open it is impossible to clean. Management is unwilling to help and is sporadically responsive at best with issues. The lease as signed states that if someone's cigarette smoke is excessive and bothers other residents, that tenant would be subject to sanction up to and including eviction. A unit in the 908 building below us chain smokes regularly and does not vent, making me, my wife, our clothes and our cat smell like an ashtray and causing us serious health problems. When I asked for help from management, they advised "we can't tell someone not to smoke in their apartment." Which is categorically false per the lease we signed. instead of legal action we decided to not renew after a year and move. Again. We were told that "it would not be appropriate" to confront the resident ourselves. Bottom line: Any PMC building will bring you pain and frustration and you will wish you didn't do it. Don't make the mistake we did and fall for their flashy advertising and one month price reductions. read more

I liked living here, it was nice enough but not worth the money. The really rough part came when we were moving out and had scheduled a loading dock time, which we did a week in advance, but when the time came they didn't have anybody in the entire building or on call at any of their buildings or via emergency numbers to operate the service elevator. We had to carry the majority of of our stuff through the standard service elevators, out the back door, back to the loading dock through the rain and lift it up into the truck. We had planned for the rain and being able to move our things efficiently and under the cover of the loading dock and service elevator which was not the case. We had to move our entire apt, save for just a few trips (in the really small guard operated service elevator, to which only the guard has a key...not the big elevator that nobody can use on weekends, good luck moving) that we begged the security guards to help us with. We ruined a lot of expensive furniture because they don't schedule maintenance people on weekends, which is prime moving time, and we had to carry our valued and carefully picked possessions through a downpour. We were organized and with the service elevator could have moved out in less than an hour... but since PMC could not correlate a loading dock time with needing the loading dock elevator and actual loading dock they will be getting a bill. Not to mention that they double billed us for our HVAC for nine months which nearly took a lawyer to settle(luckily it didn't). Good riddance. PMC has 1.5 stars in philly and now I see why. Great place, so long as you don't need to move in or out. Weird. read more

For The Residences at the Alcoa Building: My partner and I lived in the Alcoa Building for a year and recently moved out. The building was still being renovated when we moved in so we knew there would be issues, but we couldn't beat the location for work downtown. It was also nice being in a building that was not fully occupied that allowed our dogs. The work order system is kind of a joke but luckily our leasing agent Rachel always answered and had maintenance come immediately if it was actually an emergency. PMC did not seem concerned with fixing the leaking windows but its their property that is getting ruined so we dropped it. The reason for 4 stars is that they need to find a way to properly manage maintenance of the building. Poor Rachel our leasing agent should not have had to answer our phone calls at 8am about no hot water. She really did go above and beyond which made us look past some of the flaws. I would definitely recommend the Alcoa to colleagues or friends. read more

PMC is the worst management group I have ever dealt with. Oh so many things - I'll begin from the beginning. As I was touring 201 Stanwix I asked if the windows opened. Kristen Shortall, the incompetent tour guide said "yes these windows open." Lie number one. Upon moving in, the AC broke and I can't open the window... It takes two maintenance men to open it and that's the way it is for most of the windows in the entire building. Additionally I was told that the AC was not broken and was working properly - meanwhile tepid air was blowing from the vent and the unit was making a squealing noise, clearly freon was either leaking or simply gone. Maintenance men came multiple times telling me it was working properly. After MANY calls, pictures of a thermostat in the 80's, and me DEMANDING the manager come to my apartment to experience the misery for herself - the incompetent Kristen Shortall finally got someone in to fix it. The general disrepair of the building was also abysmal. For one they stopped hosing down the front sidewalk. This building allows dogs - many residents simply allow their dogs to urinate on the front sidewalk. The manager herself lives in the building and I saw many occasions where she would allow HER dog to urinate directly by the front door. Oh, keep in mind this manager literally would come crashing in on numerous occasions completely drunk, like literally stumbling and slurring her speech. So urine fresh and old would NEVER get hosed away. The stench at the front door was that of a back alley dumpster. They stopped vacuuming the halls regularly, debris would gather in the hallways. The trash rooms would reek. Something happened, I'm assuming they were cutting back on maintenance, as this gradually became more of a problem. The kicker - so after a year I wanted out of my overpriced 640 sqft cell. I clean, etc., thank goodness I was not charged for any cleaning. I ask about my refund check of $500 and I'm told yes you'll get it pending the final electric/water bill. The building's power and water is managed through a 3rd party, Energy Management Systems. The monthly power bill for a 640 sqft place averages between $100 to $120 a month... water was always around $40. I get a $6 refund check!!! The lovely Kristen Shortall tells me all of the $500 deposit went to pay the utility bills for the month! Of course I'm stunned and demand back up documents. Kristen of course can't manage anything on her own and places me in contact with a rep from Energy Management Systems. We go back and forth literally like five times going over the bills. I'm able to refute each time - however, he's not budging. I contact Kristen and her manager. They tell me the following: After speaking with my manager and averaging your utilities on a per day basis, we can offer the following credits for your final utilities that have come in higher than previous bills: · Water: $23.27 · Electric: $100.00 That was September 26, 2014. I have yet to receive a check. At this point it is not about the money - it is about the principle. I have NEVER met a group of such lazy individuals. Kristen's nonchalant, lackadaisical approach and her literally drunk manager should be ashamed how they run 201 Stanwix. read more