Absolutely pawsitive is the best! They do such a good job on both of my doodles! I wont take them…read moreanywhere else!

I have been a customer for 5 years. I moved out of state and haven't been in a year. They are "not…read moreaccepting new clients" and "can't find my file". Where did customer service go? Is it lost in Covid? I'm happy to post my text exchange or maybe the owner would like to but what a shame we can't have customer service anymore. This company would not answer my calls so it's all through text.

Groomer Kimberly does a great job with our cat and we appreciate her. Easy to schedule.read more

I had been a client of Animal Medical Center since Dr. Bevin was on board. I had recently had a…read morehorrible experience here with my dog that I felt was necessary to share. My dog was in a medical crisis when I took her in. We saw a new veterinarian, a female, who I do not recall meeting before. It was getting close to the end of the day, and I felt we were being rushed out. We were told they couldn't treat her because nobody would be there overnight (which is a change from their previous practice.) I was referred to an emergency hospital in Lexington because she said my dog needed an oxygen chamber. This was one of the two hospitals the said "they always work with." She did offer to do exrays and a blood test and said she would send the results to the emergency hospital. I allowed her to do the tests, and I believe my dog may have been hurt more during that process. When she came back, her tongue was blue. We took my dog to the recommended place. My dog suffered for most of the way and passed away just as we arrived. They took her in anyway, I think to see if there was anything they could do, but it was too late. When we left the emergency hospital, I glanced at my phone and saw there was a message from Animal Medical Center saying the emergency hospital they had directed us to was out of oxygen. So even if we'd made it there, they wouldn't have been able to give her the treatment the Animal Medical Center doctor said we needed. It's been almost a year since this happened, and I thought long and hard about whether to post this review. I waited to have a clearer head because this loss has been extremely traumatic, and I feel horrible about the amount of time my dog suffered. I would not recommend relying on a practice that would operate in this manner. Perhaps it would have been different if Dr. Drew had been working that day. I don't know. I would not recommend using this practice.

I have taken several of my fur babies to Amy for grooming and have always been extremely pleased…read morewith her work. She and her assistants are professional and obviously love animals. I never have problems scheduling appointments. My babies seem to like going to Amy's. They have never been afraid which means a great deal to me. She has reasonable prices and I have seen all types and sizes of dogs there. I cannot say enough about this excellent groomer. Other members of my family have gone to Amy's and would echo my remarks.

my puppy looks horrible! it was his first grooming. they said how good of a boy he was so I'm so…read moreupset. they even cut his balls!

Kenzie grooms both of our pups & we're always satisfied! Both of our boys love her & she's never…read moreshort of quality or customer service.

Sold my daughter Parasitic fish and refused to return them as the woman said that it was my…read moredaughter's fault that she didn't have a 15 gallon tank. She still had the fish in the water to reach the tank temp and noticed the parasite which is black in color on the fish. DO YOU REALLY SELL SICK ANIMALS IN YOUR ESTABLISHMENT. DO NOT BUY FISH as they do NOT inspect them for parasites which will harm other fish.

I remember how easy it was to welcome Buddy to my home. This frightened, uncertain senior Chihuahua…read moretook some time to trust me, but he always made me smile with his sweet little face. I knew as an older rescue, Buddy would not be with me as long as most of my fur family members, but he soon settled into a farm life with a "I will try" attitude. However, he drew the line at chickens. During the last few months, I monitored him with a scale recommended by an understanding and knowledgeable Frankfort Animal Clinic (FAC) office staff member. The leaving time for a friend is not easy at all. After a few false starts, I accepted what I had to do and made an appointment with Dr. Morgan. She handled the situation with kindness, understanding, and professionalism assisted by Rudy. Dr. Morgan explained about a sedative-for Buddy, not me- and I appreciated that greatly. All the paperwork/business end was completed in the privacy of an exam room. I appreciated that so very much; I hate to cry in public. The office staff member (I did not ask your name-I am sorry) came to me and dealt with the paperwork. She even brought me the RX's I had ordered for another fur friend. Rudy explained I could go outside, and she would bring Buddy to my car. The FAC staff probably see this scenario weekly, but this very difficult situation was new for me; I appreciated their professional care and their gentleness in dealing with Buddy and me. He was a good friend, and I shall miss him. Fran Bradshaw

We've only visit the Frankfork Animal Clinic when our own vet is unavailable or it's an emergency…read more In two cases, our dogs were at end of life and we didn't want them to suffer. Dr. Wade King was just going to euthanize them without a sedative that would alleviate their fear (our Springer was violently shaking!). Another time, Dr. King examined our15-year-old Cavalier King Charles spaniel. He was bonded to our 16-year-old English Springer Spaniel, whom we had to put down three weeks earlier. Dr. King said that our Cavy's bloodworks were fine. He said that we can pay $1,000 of dollars for him to do exploratory surgery ... on a 15-year-old dog!! We told him absolutely not. Again, he was just going to euthanize him, but we demanded he give him a sedative. After our little guy was dead, Dr. King touched his eye in front of us to see if was dead. In all the time we saw Dr. King, not once did he ever touch or talk to our dogs. He doesn't appear to like animals. He like the money. He just got the job done. Two weeks ago, out vet was closed so we had to take our mixed breed 13-year-old girl to have her severe diarhhea treated. Our vet would normally treat her with an anti-diarrhea drug. Dr. King, however, would not treat the diarrhea until he performed a $250! blood test. The blood test, not came back normal. So he gave us the drug to stop the diarrhea. All said and done, we paid more than $300 to stop her diarrhea. We know person who said that Dr. King is not qualified to be a gardener. I wouldn't want him touch my plants. Find someone else. Someone who cares about you and your pet. Who you and your pet as something more than a money maker.

We only have short haired dogs and we bathe them at home, but I'm terrified of trimming their…read morenails. These ladies are WONDERFUL with my pups when we drop in for nail trims. They are gentle with my older gal and guys and know their job well.

From the owner: We specialize in making your furry friends look and feel amazing. read more

Cary has been grooming our dogs for 10 years and we have never had anything less than a perfect…read moreexperience. Our dogs are always taken care of while they are there and look great when we pick them up. Her prices are reasonable and her shop is always clean.

The worst grooming experence I have ever had! My poor dog had burn marks in his ears that looked…read morelike groomer had used hair remover!!! The hair cut was uneven...blotched...just plain awful!!

In December We just moved to Kentucky and my pup was yelping one night. The next morning we took…read moreto vet and they looked him over. Could noT find anything majorly wrong however, his back hip was a lil sore. We think be cause him now being able to roam and not on leash as much he tends to over do I it with the zoomies. Dr gave him some anti inflammatory meds and have him rest a few days. THat worked great and they gAve us some refilLs just in case.

While I don't particularly like to kennel an animal, there are times it is necessary to do so. My…read morecat, now a year old, stayed at Woodford during the summer while I was abroad for several weeks, and again for a week this month. I request the large kennel for him so there is room for his carrier where he can curl up whenever he chooses. My confidence level in the kennel is somewhat higher since his vets (Drs. Campbell and Jolly) are at Woodford. The staff is friendly and accommodating, even taking him to the hospital when he had an appointment during his summer stay. I'm happy to have a credible option for his care whenever the need is there.