I have loved the whole team at Plumrose. Susie was wonderful getting me set up with the right instructor and Abby has been amazing through and through. Just cannot say enough wonderful things! read more

Very disappointed, we have scheduled with this studio weeks beforehand and they claim to have sent us an email but included .con instead of .com in their system apparently and gave our spot to someone else without checking in with us. Very disappointed and upset about the way they handle their communications. We don't know what to do and the proposed new timeline doesn't work with us. If the way they teach resembles the way they communicate with clients - this is not a business to recommend. Also they raised prices for tryouts on us at the last moment. read more

Our initial experience with the first teacher was good, but when she left, our child was assigned a new teacher and there was no co-ordinated hand off. As a result, our child was taught the same lessons and songs she had done 6 months prior even though they had been completed long ago and she complained that they were too easy. We were then required to purchase a different set of books as the school does not maintain a similar curriculum across teachers. For performances, the school requires you to pay per performance on a first come first serve basis and has limited slots so each child is not given an equal number of performances. This is highly unusual as with other sports and music services, we've found that children that go to practice have equal opportunities to perform. We haven't had this kind of problem with other sports or music services. The studio should give all students that practice an opportunity to perform in a fair format that is not pay-to-play / free-for-all. read more

My 12-year-old son has been taking piano with Teacher Jason for several years now. Overall, it has been a very positive experience. He has learned a great deal and it has also helped him excel at learning other instruments at his middle school. Jason is an excellent fit for my son. Susie has a variety of teachers whose style can match what you are looking for in an instructor. The studio also offers a lot of "extras" such as recitals, concerts, and other events. If you are looking for a piano studio, I recommend!! read more

Our son has been taking piano lessons with Plumrose for 2.5 years. Our teacher is Ms. Abby, and she is absolutely fantastic! Ms. Abby is patient and understanding, and most importantly, sets appropriate expectations. Ms. Abby celebrates our son's strengths, and guides him in areas that need more support. When our son hits a plateau, her gentle encouragements motivate him to push toward. We've recommended Plumrose to our friends, and their kids love their piano teacher, Ms. Xiao, too! Kai read more

Very impressed with the quality of teaching at Plumrose. Instructor Nathasya is very friendly yet she will keep students on a quick learning path. My 4yo was able to begin learning the basics in just a few lessons and she loves it. read more

We have been with Susie for years and have recommended her lessons to other families. Susie is a very talented and well-respected musician. Susie and her team are great to work with, very professional (and personable!) and my kids love their piano lessons and look forward to learning with Susie! read more

My 6 year old daughter has been taking lessons at Plumrose Piano since the fall. I must admit I initially thought she was too young to start piano lessons, it took a few months and now I can't imagine life without piano! Teacher Xiao does an incredible job engaging this age group, she very artfully knows when to push junior musicians and when pushing may be counter productive. When my daughter was going through a piano lull, Teacher Xiao asked her what she wanted to play and found music to engage her that was just above her level. My daughter became so driven to memorize and nail that song, we now can't get her to stop ;) When SIP went into affect and we had to transition to zoom classes, I will also admit, I did not know how this would manifest, especially with a 6yo. After 2.5 months of online piano class, it has become the norm for us and there is really no downside. Teacher Xiao orchestrates online class really well! For this level in piano it totally works. Sometimes I sit with my daughter while she does class and help her understand what Teacher Xiao is asking her to do (also helps me know how to drill her later ;), but I can also not sit with her and it's totally fine. In retrospect, I'm SO glad we've had these online piano classes! They've been a great break from schoolwork and has given my daughter an outlet for some of her pent up emotions during this challenging time when there are not always words for things. The piano is also another kinetic way she can discharge some of that nervousness and stress. I totally recommend Plumrose Piano if you are looking to start your child in lessons. In a lot of ways, this is a pretty opportune time to start, even if you are feeling hesitant about online lessons, just try it out! Susie Fong (the owner) is very responsive, she is totally on top of all things business and is very organized! read more

Virtual piano lessons have been a surprise victory for our sporty kids. Not at all sure they would be interested in piano if it meant missing weekend practices and games. But they will happily play for 30 minutes after breakfast while we get ready go. Susie was careful to match each child's personality to a different teacher and pedagogy to minimize sibling rivalry and encourage a good rapport. So grateful for our online lessons with Teachers Warren and Xiao, and for ease of attending and rescheduling. Thank you Plumrose! read more

We intended to sign up our child for piano lesson but then Covid 19 pandemic started. So we put this on hold for a few year but our kid is so ready to learn how to play the piano. We bought the piano and then I started teaching him myself but I knew it's best to be taught by a real piano teacher, than someone who just happened to know how to play the piano. We looked for a piano teacher and/or studio and went for trial at a few places in SF. But we knew Plumrose was a right fit -- our teacher offers a very good balance of rigor and care. In a matter of six month, our son knew how to read the music score and understand the basics of musicology, while embracing his love for music. He felt encouraged (not forced) to practice more as he could see the result himself. People noticed how quickly he learned how to play in such a short period of time. Their scheduling portal and pricing policies are fair and transparent. They offer zoom accommodation when we cannot travel to lesson in person. I cannot say enough good things about this studio. Susie, the owner, is also wonderful and accommodating, too. I highly recommend this place! read more

My 5 year old son and 6 year old daughter have been taking piano lessons with Ms. Xiao for about a month, and they are learning so much! They look forward to their individual 30-minute sessions each week, where Ms. Xiao is patient, encouraging, and adapts the lessons to their individual interests and strengths. We just purchased a recital keyboard for our house because it's clear the kids want to continue learning how to play. read more

Susie has been teaching our daughters piano since kindergarten. She is a great teacher, gentle, supportive, but also no-nonsense when necessary. She organizes a yearly recital with all students in her studio, which is a highlight of the year for us. Our daughters have learned a lot from her, and have progressed wonderfully over the years. We highly recommend Susie! read more

I had piano lessons with Susie for a few months before I moved out of the area. In that short time my playing improved far beyond the plateau I'd reached on my own. This was the fastest progress I've ever made at the piano. As an adult (lazily) pursuing the piano as a hobby, lessons normally take the fun out of playing. Susie had no problem adapting to my casual relationship with the instrument. She was able to help me with music theory, mechanical problems in my left hand, and finger placement, but all of this learning took place within the context of a piece that I really enjoyed. This was much more effective than lessons I've had in the past, where theory and technique were isolated from the learning of actual music. read more

Susie is a wonderful piano teacher. She's been working with our son for several years, and we highly recommend her!

Both of my daughters started taking piano with Susie this year. The whole experience has been amazing. She is a thoughtful, clear instructor and every time my girls come home from the studio, they are super happy and usually have a little special surprise as they are rewarded for good practicing efforts. Another bonus? They can play an instrument now! The annual recital at St. John's is a highlight. If you are thinking about piano lessons for your child, do not hesitate to contact Susie. read more

We started with Ms. Susie when our kids were in first grade. She has always been gentle, supportive, and willing to challenge them. As they progressed, she adapted to their individual needs and interests. Eight years later they have learned so much about music, but even more about hard work, personal choices, and their individual potential. read more