Twice this company has been out to my parents house for repairs. This is being done through a home…read morewarranty. The first time they tried to charge them over $2000 for a simple broken PVC water line. Now they are trying to charge $250 for a flush kit on a tankless water heater that has either a faulty element of faulty sensor. THESE PEOPLE ARE ABSOLUTE THIEVES! When I called him on it he picked up and left in a hurry. So he knew he was in the wrong.

Because of high water pressure, my water heater's valve failed. Thinking it was a problem with the…read morewater heater, I turned off its water source and called my insurance company, who recommended Zeus Plumbing. Their technician, Raul, arrived and turned the water back on. He saw there was no runoff and explained that the issue likely resulted from a water pressure spike. He measured my line at 110 psi, confirmed water pressure was a concern, and pointed out that the water pressure valve regulator needed to be replaced. Raul then called the insurance company. In his initial report, he only mentioned that the failure was due to high water pressure, but he did not mention the faulty pressure valve regulator, resulting in my claim being denied. After I contacted the insurance company to explain, they reopened the claim so Raul could submit an amended report. This time, he included the pressure valve regulator but claimed that its failure was due to "abnormal" water pressure from the water district. Because he described it as "abnormal," my claim was denied again. I called the San Antonio Water System and confirmed the local pressure goes up to 150 psi, which is why a regulator is necessary, but my Watts valve is rated up to 300 psi. The city's water pressure is not "abnormal"--the regulator was simply faulty. Raul's failure to report the facts clearly and accurately--in both his initial and amended reports--shows a lack of prudence and professional responsibility. His actions led to my claim being denied twice. Why did Raul act as the expert on how SAWS manages its water pressure systems? What qualifies him to make such definitive judgments about city infrastructure? Homeowners expect technicians and their companies to provide fair, honest assessments that truly help resolve issues, not make the process harder.

Water heater exchange. Quality was great and a great value for the dollar. The two man team were…read moreknowledgeable and courteous.

For a washing machine valve replacement, $375. They were…read morehere 45 min max. They were going to charge extra yo actually hook up the washing machine. No thanks- you can leave, now! In my next life, I will be a plumber. Robbing people with their eyes open.

Called Mr Martinez on a Friday, his tech came out that afternoon , analyzed the problem…read more(inoperative central A/C, 100 degree heat that day) and ordered a new motor. Motor arrived late Tuesday, tech Jesse arrived from Kerrville here to Junction before 8AM Wednesday. Completed job in two hours, noted old motor still under warranty. 100% professional work in every way, administrative and mechanical. Thanks, John

This is the most reliable A/C and Heating company I've ever dealt with. No matter what short…read morenotice I have given Mr. Martinez, his company always makes a 100% effort to get to me ASAP, which he does for everyone. I use Air by Martinez for my business and home. Short story...I had a 14 year old English Bulldog, who was very ill, and my A/C went out on a hot summer night which bulldogs don't do heat at all! Mr. Martinez came and temporarily fixed it at 10:00 at night. THAT'S SERVICE! Thank you Air by John Martinez

Jacob introduced himself, validated the work requirements and went to work immediately. Removed my…read morewater softener and flushed out my tankless water heater at a good value. I'm a CALIENTE Plumbing raving fan. I'll recommend their services to my friends and neighbors. Joe

Had a problem with their tech and complained, they immediately contacted me and made it right.read more

Chris was great. He came out and gave us multiple estimates and options for our almost 6 year old…read morewater heaters. One had died, one was working. He was super chill with just options and education, no pressure. We opted to wait and were able to safely use the one for about half a year before it started failing, at which point Chris from Patriot plumbing came out for new estimates and helped us with figuring out and using the tanks' manufacturer warranties. The work to completely replace both tanks was done quickly and well, old ones hauled away, and total out of pocket was less than the final estimate, which was less than 1/3 of the original estimate for the same option. Excellent value and service. Thank you!

Had to fix a leaking pipe when the washer was removed and Chris came out within the hour to fix it…read more They give military and first responder discounts. Very friendly and professional from start to finish. Recommended

Hill Country, Texas home. Built recently with some challenges for AC. Rooms vary in ceiling…read moreheight and one wall of house faces due west and has lots of windows, to take advantage of views of hills and sunsets. Shortly after move-in, I noticed the humidity was running a bit high. Not awful, but more than I was accustomed to, with other systems. Original AC installer was out numerous times and made things better, but not ideal. I wanted ideal: reasonable electric bills, quiet AC operation, humidity 50% or less, as per CDC and EPA guidelines. Never quite got there. Called K&R and DID get there. K&R's office staff, Naomi, Mary, and Elizabeth were very prompt to get service to me, ASAP. Company owner Regan, technician Greg, and technician Ben came out and, to cut to the second act, found the following: * Air intake valve had a loose wire and was probably bringing in maximum fresh/wet air from the outside, with no monitoring. * One main duct line should have been screwed in to the adjoining structure, but was only taped. The tape had failed, and the air handler was conditioning the attic space. The attic is a spray foam attic, so the air handler is supposed to only partially condition that space--as I understand it--to act as a thermal "blanket" to insulate the living space below. * Original company had placed the air handler speed on the highest setting. The air stream was never staying in contact with the coils long enough to condense and evacuate moisture, unless I was keeping the set point at a chilly 70 degrees. Well, thanks to Regan, Greg, Ben and their work ethic, all of this was resolved. Today and for several days, the indoor humidity has been between 43% and 50%, only climbing a point or two above that, when we have a swampy 85% humidity outside, and then the dehumidifier kicks in to keep things dry and healthy. I am exceeding glad I contacted K&R Heating & Cooling.

They saved me from the Texas heat! In spite of a very busy…read moretime of year for them, I was able to get an immediate appointment. The technician arrived promptly and diagnosed the issue professionally and fixed the problem swiftly. And without up charges! I would highly recommend using this company.

One phone call, one estimate and service date. They were on time, did the job and everything was…read moreperfect. Replaced an old HVAC unit. Also, the office staff was helpful in completing the financing of our new system. We be cool now! Would highly recommended...

Quick response and always gets me up and running. Reasonable priced. Does a great job.read more

Bill and his crew hit it out of the park!! Had several pipes break at my cafe during the latest…read morecold snap. Baker plumbing got it fixed extremely fast and consequently we did not lose any down time. Thanks Bill!!

This company is fast, efficient, polite and friendly. The crew showed up within an hour of my…read moreinitial call about a waterline leak. They got to work immediately and found the problem and fixed it. Then found a secondary problem that I was unaware of, and fixed that too. They cleaned up everything when they were done, good as new. And the price was far less than I was expecting. Baker Plumbing is my new go to guys. Thank you!