Man Oh Man. Received my water bill on Thursday to find my water consumption had increased 200%! Checked the meter at the street and saw it was moving even with all the water turned off in the house. Went through all my fixtures inside and out and couldn't find any leaks. Turned the water supply to the house off and the meter stopped spinning. Knew it was inside but couldn't find any signs of leaks. Called a great company, CPL Detection, and they came out Friday morning. CPL tracked down my leak using their listening devices and found I had a hot water slab leak in the master bath floor. You can actually put on their headphones and listen to the water gushing out. Turned off the hot water supply at the water heater, and sure enough the meter stopped spinning.
So, now I have two choices, jack hammer up my bathroom tile and slab and fix the leaking pipe, or, cap off the leaking pipe and reroute the hot water line through the attic. I didn't want to take the chance of having another leak along that particular line in the slab. Besides, once the line is re-routed in the attic, if I get any more slab leaks to other areas of the house, I already have the attic line available to tap into.
Now the hard part, finding an honest, affordable plumber......
Went on YELP and saw the favorable reviews for Plumber Bob's. I liked the fact this guy was a self-employed, one man show. He depends on himself and his workmanship to provide for his family. No one else but him to accept responsibility for a good or bad reputation. I figured this guy wouldn't have so many positive reviews, over an extended period of time, if he wasn't good at what he does. Man, did I make the right call...
Called Bob on Friday after CPL had found the leak. Bob called back after a short time and gave me a fair estimate based on the length of run between the water heater and the site of the leak. He said he could be at my house the following morning (Saturday).
Bob showed up with his assistant Rene. It was very evident Bob had done this type of work hundreds of times before. He got right to it, figured out the best possible solution, with the least amount of drywall and stucco repair needed in the end. ( And, he referred me to a drywall guy for those repairs).
Bob is a Professional. His work is efficient and meticulous. He is friendly and personable and takes pride in doing the job right, a perfectionist comes to mind. And, he came in under his original estimate.
As other reviewers have stated, Bob is a VERY busy guy. He may not answer his phone cause he's knee deep in doing a repair, as I observed during my job. You may have to show a little patience and call HIM back, but trust me, Bob will meet or exceed your expectations. read more