Don't use a credit or debit card to purchase a money order. I was charged twice because their…read moremachine is slow. I returned days later when I found out, and they were honest enough to look at their transactions and gave me a refund of the second charge. I guess most people in this hood are still cash-carriers. Not that there's anything wrong with that.

Had to send my aunt some quick cash to Mexico and let me just say Natalie had the best service I've…read moreever encountered. I've been here about 30+ times and I've never came across such a beautiful soul she took her time and made me feel very important. She deserves a raise !! Good job Natalie I will be coming here in hopes to get helped by her.

George and his staff are always there incase I run into a financial emergency and the best part…read moreit's all done thru ACH DEPOSIT And you can also repay back that way to avoid late payments. If you're ever in need or in the area give them a try I personally avoid other payday stores since I feel most comfortable with BCY FINANCIAL

Special Thanks to the East Los Angeles Region site office for their outstanding service... Truly…read moreVIP class service The staff is professional, curious, friendly, and they go the extra mile for customers ... Customer Satisfaction indeed ! In reference to Ms Marisol Zapata (Sr Loan Manager) ELA branch office Thank you for your valuable service and client satisfaction ! Valued Customer since 2016 Best Regards, Enrique Ramirez

Great service at this location! Erik really helped me out. Very knowledgeable and helpful with what…read moreI needed. Thank you!

These guys are shady. The dude at the counter lied to me and said my platinum ring was stainless…read moresteel because he didn't want to do business with me. I suspect it's because of my race.

Hola esta compañía de prestamos te pide toda información se tardan 5 días para decirte que no por…read morevía texto.

This company just run your credit and don't give you no reason it a really bad loan company STAY…read moreAWAY from it....

I do not recommend you coming here, it's been 3 days that I haven't been able to access MY HARD…read moreWORKING MONEY. They said they are verifying my check I deposited but they also blocked my account. It's ridiculous that I'm going to get over charged for my bills just because the bank won't get me my money. I don't understand what the problem is if I always deposit my checks! Do not come here !! I went into the bank 2 times and they basically said I just have to wait

The personnel lack costumer service manners. I was treated with disrespect and I felt discriminated…read morebecause of my humble appearance. I was being denied a deposit due to a mistake from their end,they failed to put in their system my names as it appears on my ID so when I tried to deposit a money order that had my middle name on it they treated me like trash they raised their voice at me and refuse to find a solution she even told me to get out until I asked to speak to their supervisor and she was able to complete my deposit. I felt angry disappointed I am definitely not a happy costumer.

zero stars! they have deducted extra money out of my account, i only authorized payment to be taken…read moreon the 15th & 30th of each month, however i noticed my account was stollen from on 01/30/2026 in the amount of $351.00 unauthorized. i'm sure it will be blamed on some new system or 3rd party vendor that they have hired!

Awesome Credit Union. The home loan department coordinated and made our move from California to…read moreSweet Home Alabama so easy. Total transparency and clarity of the entire process. Since we were busy packing for the 2100 mile move, any notarized documents were done at our home, on our time. It was a blessing and a fantastic time saver having the Notary come to us. I could list each fantastic experience but what I suggest is if you are looking for a home loan and coordination of all the little and overwhelming monumental tasks I really recommend using FAFCU. They really care and will work FOR YOU and WITH YOU not for the bank or fund finance lender. By the way Our EXODUS & ESCAPE OUT OF CRAZY, COMMUNIST CALIFORNIA I only wish we would have done it sooner!

Thought I'd try once more to visit this branch and I'm reminded they they need more support here…read more It's 10 am and no one is at teller window-only bankers at the desk-2. Not the usual experience at many US Banks

Absolutely terrible customer service. The branch manager clearly is incapable of handling her job…read more Would not recommend using this bank, EVER. They have withheld my cashiers check that i made from this branch for 1800$ for THREE MONTHS. They have made this a painful fucking experience, asking me to come into the branch for information they could have just emailed me. This bank is fucking HELL.

Very un organized and un professional. ATMs don't work and they don't provide the proper…read moremaintenance.

this place is always full , waiting is always 30 mnts, they know is one of the busies but they dont…read morehired more ppl . ridiculous