I went to this location after driver 1 hour away from home and met the seller in the middle way he drove also another 30min we came to this location at 8:50pm and they still have 10 minutes to close and we hear the lady yelling saying that I cannot take you. It's too late. We already closed, Kimberly she had the worst customer service very rude person, also the people front of us they were already done and leaving so she had plenty of time to get our title transfer done. read more

PLS Check Cashers - Time we arrived at the PLS location - Check Cashing/Pay-day Loans Near Me - Mesa, Arizona

Terrible terrible customer service!!!!!! Go absolutely anywhere else! !!!!!!!!!!! After an exhausting day, I stopped by to get a money order for rent. After standing in line for quite a bit, the one guy told me they wouldn't help me until I got a mask. I asked if they had ran extra one? And they said no. So I covered my nose and mouth with my shirt and they still refused to help me. I understand the masks required thing, but there was not one sign and it's more of how rude, inconsiderate, and nasty the employees were. I then drive to QT with no mask (because I didn't have one in my car I simply forgot one at my job) and they made a money order for me no problem. Soooooooo rude and soooooo disappointed! They lost my business altogether read more

PLS Check Cashers - Check Cashing/Pay-day Loans Near Me - Mesa, Arizona

See all

Wish there was a no star option. Worse place to cash a check, idk how hard a refund is to cash but these guys apparently can't help. Leaving this review for the managers, who kept telling me to come back, but didn't help me overall. read more

This place is always helpful and everyone is always super kind. They do free money orders as well which is awesome. I had a money order that was stollen one time and they helped me out. I was able to get a new money order with no hassle. Their fee for cashing a check is lower then Walmart or any other place that charge. I recommend this place to everyone of my friends read more

Terrible terrible place.. The customer service is horrible..The staff is rude and they act like you're bothering them to just do there job..I've tried on different occasions to go in a it's the same thing everytime.. They act as if they don't want your business... No worries, I can take my business elsewhere. read more

DO NOT DO BUSINESS HERE!!! Chris is HORRIBLE! Called to get info. Guy on the phone said yeah sure. My name is so and so. I'm a supervisor. Then when I get there. Actual supervisor tells me nobody here by name I was given on the phone. Well alright bud, you're employee told me this. Well nobody here by that name" was the response I was given. Well chris, for your information. When MY crew at MY job fucks off and lies to customers, I take care of their problem. Not simply push them aside. 10/10 would avoid this place. Bunch of losers in there anyway. read more

Came here for a title transfer, registration, and plate. They got my money and sent it to the wrong address. Sat on hold for over an hour without help. Had to drive from casa grande in to Mesa to get help. They "fixed it" and I still never got my plate. So back up to Mesa I drive again to be told "it's not my fault" and trying to get me to pay more even though they're at fault for it being shipped to the wrong place. Yari is a hot hot mess for a store manager yikes. So much for Convenience. read more

I had no problem using their DMV services. Fairly painless. So, today I looked at my new bank statement for my Citi card. It showed a cash advance so I was charged a fee and interest even though there was no cash advance. I simply used my credit card to pay for the tags but they submitted the charge as a cash advance. WTF!!!! read more

7/11/2020 I sent money to India, the person who worked here drew a circle with the tracking number so it was covered with a number instead of the number 5 then he wrote down to me that number 6 was the problem when I checked if the money has been received yet. When I checked the website, it said that it has received. However, the recipient has not yet received it because it is the wrong tracking number. That guy worked carelessly, wasting my time and I had to go see them again to adjust it. Oh my God! They are so bad that they don't apologize to their customers. If I could give zero stars, I would. read more

I didn't come here to get any checks cashed or anything. I came to get Arizona license plates put on my truck. I was surprised at how quick and painless it was. I was barely there 20 minutes and i was walking out with my truck registered in Arizona with brand new plates. It costs and additional $25 if you come here and do it. However, my time is worth more than my money and having to sit around at the dmv for 2 hours waiting to have your number called. read more

GO TO WESTERN UNION OR WALMART IF YOU CAN. Even Circle K has cheap money orders. I came here and a manger Mari was so rude to me. I kept asking for her supervisor and she refused saying she was trying to help me. She charged me 15$ to put a stop payment on a lost money order 3 days after I lost it. I called 20 days then 25 days later both times they can't explain what it going on or why the money order is still cashable and no one is calling me back. The sad part is this is my rent, my life they are playing with. I'm getting further and further behind while my neighbor used western union and got her rent back in 7-10 business days meanwhile I am still here with no answer. The people here are incompetent. Do yourself a favor and don't use PLS there's so many other places u can go that are professional. Pls is trash especially the one one Southern and Country Club. read more

I went in to cash a check here, and as soon as I walk in this girl named Yaritza gave me the nastiest attitude that I've seen all day. The customer service here was horrible. The way she addressed me in the first place was uncalled for. She was literally sitting behind the glass talking to me like I'm some kind of idiot. This place deserves a -5 stars because the service was so shitty. When I asked to speak to a manager she laughed at me and said "What you're gonna get me fired" and continued to laugh" I don't even know how people like this get jobs when they don't know how to effectively communicate with their customers. read more

PLS Check Cashers - Check Cashing/Pay-day Loans Near Me - Mesa, Arizona

why would I go here to cash my checks just for them to not do it and try to keep them to verify them the next morning I am super busy I get off work late they made absolutely no sense read more

Ok went here to see the rate they charge for cashing my tax refund check,I asked the clerk the rate not to verify. Wow freakin Idiot! Now I have to wait 10 days for my check to clear. I'm very pissed off I thought Americans understood English? Management needs to train these people better for the job they do.very unprofessional,also grammar wouldn't hurt as well. On top of that they wanted to charge 494 dollars to cash my check. NO!!! I work hard for my money! Bottom line keep your hard earned money stay away from this place!!!!! Ps: had to select a star no star should be awarded!!! read more

I give this place no stars employees wearing costumes and if you are a day late you must resign a 24 month contract. Carlos is very snappy and some woman who called her self the manager screamed at my elderly grandfather for simply asking a question. I would not recommend this place for any of the services. read more

Just wanted to say I have used them several times. They're always nice. If you call them and communicate they'll work with you- you know within reason. They're always pleasant to deal with and helpful in whatever way they can be. * also I might add going through a car accident and dealing with a lot of frustration with the adjuster Stacy was helping me clear my title she's the manager and she is gone above and beyond in trying to help me reach out to the agencies involved and get the paperwork straightened out and completed and has just really been a tremendous help and support and I really appreciate it!!! read more

DONT COME HERE THEY ARE LAIRS AND CON ARTIST. THEY HAVE COMMITTED FRAUD!!!!!!!!!!!!. I came here to get plates, tags and a tittle transfer. it went amazing at first then the phone calls started. i finally picked up to a lady telling me they had a problem and that i needed to come back and pay 109. I was like what i have a receipt that say payed in full for two year tags. the lady starts to threaten me telling me I have to come down and pay the difference or i will have the transaction reversed. i told her that is incorrect and that is false advertisment and fraud you cant sell something then come back and tell me i owe you money when i have document that tells me other wise. and i refuse to come back and change anything and you have no right. she yells at me yes i do i am the manager. told her well i will then be reporting you to the proper channels. have a good day. 3o mins later she calls me telling me that she has done exactly what she said she was. they have no been reported for fraud and false advertisment. SO PLEASE RUN DO NOT WALK AWAY RUN FROM THIS PLACE OF LIES!!! an make sure to keep your paper work. so when they do lie to you. you have the docs. read more