My son was traveling to return to his duty station after a short visit home. He broke down in the…read moremiddle of the night 8 hours into his drive with 8 hrs still to go. Tow truck pulled him to a closed shop. I found this on line and he put in for a call. They responded fast and made arrangements for the next morning. Long story short he got my son back on the road and was extremely fair on the price! Would highly recommend to anyone!

They did return my call and I provided them with all the information they needed. Unfortunately, I…read morenever heard back from them.

Brought my car in for a massive fuel leak. No engine light at this time. When I got my car back the…read morecheck engine light was on. When we went to leave the shop the car would buck. Brought it back to the shop immediately. Told them about the check engine light was still on and the car was bucking when you went to accelerate. We left it with them again. Next day they call and say the code is a rev limiter code. That the car is fine. Well obviously it's not because the check engine light is still on. Was not going to argue. Brought it to another shop. "Lucky's in Paducah ' explained what was going on they put it on their machine and immediately find the mass air flow sensor is not plugged in. Which was causing my car to go into limp mode. This sensor was not unplugged before it went into the shop to be fixed as the check engine light was not on. This also wasn't apparently found when I brought it back stating something was wrong still. It ended costing me another 117 dollars for their mistake of not plugging back in a sensor that I'm assumed got unplugged when they fixed the fuel line. They obviously didn't check to see what was wrong when I brought it back. The answer I got when I brought the bill to them was " all we fixed was the fuel line, we didn't touch anything else." I have used this company since 2004. I will not use this garage again and make sure to let people know the practices. Use Lucky's in Paducah. Al is wonderful.

Took my car to get a new alternator.After waiting 2 hours,I was told to come back because they had…read moreto order my specific alternator.Came back after 2 days.At 10 in the morning,they said they had my alternator.I was told it would cost 343 dollars installed.I said "OK" and sat and waited 10 o'clock.And waited:11 o'clock.And waited......12 noon.And waited....1 o'clock And waited...2 o'clock.I asked the owner,Does it always takes this long to get an alternator replaced?I also asked,"How much is this going to cost?She said,"438 dollars."I told her I was quoted a price of 343 dollars".She curtly replied,"It takes 4 hours to replace an alternator".She was infuriated.

They got me right in for an alignment while I waited. The most comfortable chairs of any waiting…read moreroom yet. Fast and friendly.

I caught the owner recording me with his phone while waiting for my girlfriends car. When he…read morenoticed I was watching him record me, he panned his camera like he was recording the 'whole store'. When I confronted him about it, he tried lying and telling me he was recording the man sitting next to me. When I told him he lied and that there was never anybody sitting next to me, he realized he was caught and just said 'he apologized'. Ladies be aware as I'm sure this is not the first time nor will it be the last. This made me super uncomfortable and the fact that he lied about it so quickly is even more unsettling. Others have told me that he could have confused me with another girl he recorded and that's why he said a man was sitting next to me. I will never bring my car here. This was super inappropriate and this man is a predator.