I have been to this location twice now and it has never failed to impress me. My first time I ordered the electric mermaid. It was my first ever Playa Bowl and it tasted heavenly. My second time I ordered DragonBerry and it cost as much as a normal bowl even when berries are out of season! The DragonBerry was outstanding too! You can see the workers making your fresh smoothie and then placing the fresh fruit on top. Since they make the bowls/smoothies on the spot, you might have to wait a while (5-7 minutes) for your food, but trust me, it is worth the wait. Both bowls were cold and the perfect meal to refresh you on a summer day! The granola has a slight blueberry taste and is easy to crunch. It compliments the honey so well. The inside is decorated beautifully and is always clean. You even get a free sticker with your purchase! Overall this location is perfect and I will most likely be coming back regularly! read more

This location never fails to disappoint me and my sister. We ordered three bowls all of them missing toppings we specifically asked for and listed on the menu. There were three young girls and between all of them it took forever to actually make our order with no other customers in the shop. One of the girls had her long hair down and constantly playing with it next to our bowls being made. Honestly Playa bowls customer service is beyond terrible almost at any location but this one out does the rest. read more

Playa Bowls - i know this is half eaten but i promise its missing toppings - Acai Bowls Near Me - Franklin Lakes, New Jersey

We usually love Playa Bowls and make a point to stop at different locations whenever we're on the road because we know we'll get a really good smoothie. Unfortunately, the Franklin Lakes location was a huge disappointment today. Our smoothies were extremely liquidy--basically almond milk with a splash of fruit--and somehow they were actually warm. After taking our order, two of the three employees sat on their phones while the third made all of our smoothies in the back. Maybe that's normal at this location, but at the many other Playa Bowls we've visited, our smoothies have typically been made right in front of us. If this had been my first experience with Playa Bowls, I honestly wouldn't return. Luckily, we've been to many other locations from Florida to New York and have always loved them, so I know this isn't typical. Definitely disappointing, especially for the price. read more

All the workers here are super friendly and nice! This location is cool because they have indoor and outdoor seating as well! Across the street there is a park you can walk around after you finish your playa bowl which is nice if you have kids with you or if you're with your friends when the weather is nice ! I sometimes place my order at this location for pickup and they are always quick with that! There is a huge parking lot also so it easy to get in and out! read more

I ordered a Playa Bowl through Grubhub and was very disappointed with the experience. When it arrived, the bowl was completely frozen -- the fruit and toppings were hard and not edible. I had to transfer everything to another bowl and wait for it to defrost, but by then the fruit was mushy and all mixed together. When I called the store, I was told that orders waiting for drivers are placed in the freezer. This practice is unacceptable and ruins the quality of the food. read more

This is my favorite Playa Bowl. It is clean , consistent and some of the workers are nice. This is a treat for once in awhile for me. Yes I know they are high in sugar but hey it's natural sugar ! And we all need a treat at times. It's still better than a bagel coated in cream cheese and just as yummy! My favorite is the Stupid Cupid. Loaded with strawberries, cacao, coconut and granola ! It's the perfect treat and it is filling! I know some people say the workers aren't that friendly but I didn't have any issue . read more

Playa Bowls - Stupid cupid - Acai Bowls Near Me - Franklin Lakes, New Jersey

As a lover of playa bowls one would think a location in a lovely town such as Franklin Lakes would have some sort of standards but this was by far the worst bowls I have ever gotten in the Northern NJ area. I got two bowls, a tropical bowl and a pure vida bowl and they were barely filled to the top, and the Acai base tasted icy and frozen rather than smooth, and fresh like I'm used to in other locations. The strawberries were super wilted and gross -- it literally looked like it was sitting in water and there were blisters on the sliced strawberries. Just shocked at how poorly prepared these bowls were and how for the price - they barely filled the entire container. Will not be back to this one. read more

My go to for easy açaí bowl, the best in town, it's like you're in honalulu all over again... Thank you for keeping the place nice and clean all the time even in the pandemic read more

Playa Bowls - Acai Bowls Near Me - Franklin Lakes, New Jersey

I love Playa Bowls but unfortunately this location isn't my favorite. I wish I could say it was since it's convenient for me, which is a bummer. But I'm hoping for future improvements at this location. The reason for that is because the Acai tastes a bit diluted and too icy (which makes it colder) when compared to other locations. Yes, I know the difference since I probably eat more Playa Bowls then I should. There's a decent amount of seating inside and outside which is nice. The space itself is very cute and clean. It may be a bit hard to find at first as the sign doesn't stand out much from the strip mall that it's located in. Don't forget to get a Loyalty Card if you haven't done so yet - it works at any Playa Bowl locations and you'll get a free bowl for every 12 you order :) read more

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I order through their app about once or twice a month for my boyfriend and I to have dinner and it's always smooth sailing (I'm a sucker for not having to call in an order but place it online instead). Their ingredients are fresh and my orders are always ready when they say they will be. I typically try a new bowl combination each time while the boyfriend sticks to his same old same old, however I've ordered the Stupid Cupid bowl the past two times and I'm hoping they don't get rid of it as it's my new favorite! read more

Always friendly and always great service. Awesome healthy everything! Fruit bowls and smoothies are well made and so very good! read more

Playa Bowls - Acai Smoothie - Acai Bowls Near Me - Franklin Lakes, New Jersey

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Taste is great but the bowls are never filled up. They charge so much for so little. Other locations fill it so much better. Not the first time. read more

This was my first ever Playa Bowls experience. I have never had acai ever and i think i found my new true love. Who needs ice cream when you have this!? I was blown away with how awesome this place is. The decor is beautiful and the inside and so clean and nice. My girlfriend and i decided to stop in here while at the market next door and it was the best decision ever. We are new to the playa bowl experience so we stuck with the classic Acai bowl although they had other "bases" to choose from. We decided on going with the Nutella bowl which had strawberry, banana, Nutella, coconut, and granola in it. WOW was i blown away. The acai is essentially blended or something to make it into an Italian ice consistency, and then everything else gets thrown on top. I was expecting it to be like a whole fruit or something, i didn't know. It was nothing short of wonderful, its like ice cream, but healthier (i think). Although expensive at $11 for the bowl, it was big enough that we could split just one. I was amazed how delicious it was, i highly recommend coming here if you have never had one of these things. They also have healthy smoothies and other little snacks; really cool place in my opinion. I'll be back! read more

Came by here for a quick snack while running errands. They have tons of choices here and its got a nice aesthetic inside, but there's no indoor seating unfortunately because of the pandemic. We got an açaí smoothie and it was delicious, definitely recommend it if you're looking for something simple and refreshing. Not too sweet, not too thick, perfect consistency. read more

Playa Bowls - Açaí smoothie! - Acai Bowls Near Me - Franklin Lakes, New Jersey

As everyone knows playa is a chain but this specific franchise is my choice of go to.. why is that? 1. Absolutely sweetest crew of younglings serving the customers 2. Flavors are unique and plenty of them to go around 3. Their protein smoothies don't taste chalky 4. Better pricing than SJN Why did I give only 4 stars? The wait is super long :-( read more

Playa Bowls - Acai Bowls Near Me - Franklin Lakes, New Jersey

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Big fan of Playa Bowls. My favorite two things to order are the Nutalla Bowl and the Stupid Cupid Bowl. I also tried the Avalanche Bowl which is a winter special and that was really good as well. This location of playa bowls is clean and nicely decorated. I do wish they had more sit down tables inside and less barstool seating. My only complaint would be that the wait staff is young and inpatient. They can be a bit rude at times and I just try to ignore them. read more

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Easy order online and pickup. In and out in under 1 minute. All employees wearing masks and gloves. Very good! read more

I have been to many playa bowls in many different states and this Franklin Lakes location is by far the best! Best taste, proportions, presentation - all around my family's go-to location in NY/NJ read more

Great acai and pitaya bowls! Love the options and service is always friendly. We've become regulars.

The service is slow with caddy girls behind the counter. It's really difficult to want to go in with this type of service. This is not the first time but every single time I go into that store. I hope the owner heeds this review and hires people who appreciate customers and treats people with respect instead of attitude. read more

They're okay, but I'm not sure why every time I order a large smoothie I get a 16oz cup instead of a 20oz cup. I just found out in Belmar today what the two sizes actually look like. This place and the Pompton Plains playa bowl too, hide the cups behind the counter and serve a 16 oz as a large instead of 20oz, but for the price of a 20oz. I always thought I was getting a true large, but now I know I was not. I feel ripped off now. They also really, and I mean really skimp on the almond butter in not by sir bowls, and when I pay 75 cents more for extra they give me such a wimpy tiny little drizzle that I feel like my 75 cents went into the garbage because it's pretty much nothing extra. This is at both places as well. I think I will make my own playa bowls at home. They cost about $15 and are usually half melted by the time I get them. read more

They're amazing. The neighborhood is great and the staff is always super polite. Fruit is always ripe and sweet which I appreciate! My favorite location hands down. read more

Playa Bowls - Stupid Cupid - Acai Bowls Near Me - Franklin Lakes, New Jersey

Bravo on the hygiene!! This facility is Being Virus free! When I entered the store I was greeted by a friendly brunette cashier who was wearing latex gloves. She took my money. Wrote down my order. As she was walking away from the cashier to start my order. I had visions of her making my order with the money gloves. But she didn't!!! Yay!!! Hygiene is saved. She takes off the Money gloves and disposes the in the garbage bin. Yay!!! She goes and gets new gloves to make my order!!! Great Job!! Way to be on top of it!!! I wish I got her name because she should get a raise for being conscious. read more

This is normally not my playa location. That being said it may be my new one . I called at 7:30 telling the sweet girl on the phone I'd be around at 7:45 (15 min before they would close ) I was looking to place an order because most businesses if you walk in right around closing you'll get crap service . She apologized and said they didn't take phone orders . It was raining bad so I decided to walk in anyway at 7:45 (I was ordering 4 bowls ) The girls were super sweet! The kind of sweet people are on a sunny day , didn't expect that 15 min before close on a rainy night . The bowls were all fresh like they always are at all locations but I had to write a review just on the attitudes here ... thx girls! read more

Açaí bowels are great. It's kind of hard to mess up though. I don't t come here often, but I should. It's not too far and it's always delicious. They use fresh fruit and I always top it off with Nutella. The portions are pretty big so this can be a meal for some, or just a refreshing snack for someone else. Perfect snack for the summer! I think the prices are pretty decent for the amount that you get. Definitely recommend if you're in the mood for and açaí bowl. They also offer a pitaya(pink) base, coconut base and green bowels as well. read more

Came here for the first time this weekend and wasn't sure what to get ans how to order. Courtney was so awesome and helpful when it came to my order. It was so delicious! I will definitely be back. Perfect summer snack. read more

Great service would recommend to ppl everywhere.The nutella bowl was amazing they r perfect

Love the bowls, but the same lady that is always there behind the counter....IS NOT FRIENDLY! Please be kind to your customers and smile! I leave there with a great bowl, but also with a bad taste in my mouth bc of the lack of kindness. read more

I used to come here a while ago and would build my order online, I would pick options for extra granola or extra blueberry, etc. I didn't get either, it's disappointing when you pay extra money for something and you receive nada. I go to the one in pompton plains now much better service. read more

Two stars bc I love playa but minus 3 bc the workers are unwelcoming and cold. Wouldn't hurt to flash a smile and actually greet customers (literally only me) when they walk in. Just a friendly reminder that service is important in an establishment. Also, overripe fruit goes unnoticed read more

Playa Bowls - Dull overripe strawberries - Acai Bowls Near Me - Franklin Lakes, New Jersey

Best playa bowl location i've ever been to! They make them big and don't skimp on the toppings like other locations. Always clean and consistent. Only location i go to ever since it opened. read more

Playa Bowls - Stupid cupid bowls extra nutella - Acai Bowls Near Me - Franklin Lakes, New Jersey

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This location is pretty good. I've been here a few times and I understand that the wait is somewhat long - the place is popular and busy. However, there was one time that I waited 30+ minutes for an order placed in-house. All the while, the staff was prioritizing the orders placed on the app/called in. This particular staff was just inexperienced. After a while they were making the orders of the customers that complained the loudest. I don't blame the staff, they were understaffed and inexperienced for a busy, warm Saturday afternoon. I've been here when it was wayyyyy busier and got served much faster. Overall, I recommend the place for its food but be prepared to wait a while read more

I've never been to this location before until recently and I must say it is now my favorite. I legit had the best playa bowl I've ever had in my life here! I got the Nutelloco and everything about it was great but specifically the granola was amazing. The actual store has the nicest decor and atmosphere than all the other locations I've been to. The staff worked fast but efficient and they were all super nice especially Rose who was the cashier when I ordered. We had a great conversation which made my day :) I can't wait to come back! read more

Amazing experience. Wonderful service from the staff , speedy service and very respectful employees

Pretty quick service. Moderately busy on a bright and sunny day. Has outside seating for more than enough people. Has its own lot and is on a strip of other stores read more

The workers at this playa bowls were outstanding. The workers really took their time to get my order right. They were incredibly kind and will definitely be coming back to them. The fruit is always fresh definitely recommend. read more

This location is my least favorite in NJ for these reasons: 1. Workers are all rude, unfriendly, and dry. I'm not one to care if I get greeted with a warm welcome, but dirty stares are unacceptable. Customer service is an extremely important aspect of running a successful business, the staff should look into that & learn. 2. Half assed filled bowls; I ask for half açaí and half coconut every single time, yet I get a 1/4 açaí. Pictures to come. 3. Not to mention, the bases are always FROZEN to the point where the ice crystals become large and the puree isn't smooth. The place is very clean, and decorated nicely. But if you're looking for a sweet staff and quality açaí, save yourself the trip and go to other locations! read more

Team is grossly understaffed for the demand. Currently waiting 25 min over my pickup time for a bowl. Poor service

We loved our Playa Bowls! We are very grateful that this Playa Bowls is Kosher so we can enjoy this yummy type of food.

They really could have 5 stars BUT every time I order for pickup through doordash, my order is never ready in time. As I arrive and mention my doordash order, that's when the associates process the order otherwise it goes unnoticed. Why is this service available if the associates aren't trained to monitor doordash orders? The last time I ordered, doordash gave me credit back because my order was sitting on the counter for a good 15 minutes until I asked for a status. I went home with a soupy acai bowl. Really disappointed with my recent experiences. read more