Well maintained, clean, and orderly store with fantastic staff! I must give a shout out to two of…read morethe employees. I was assisted today by Carleigh on the floor and Tina on cash and they were both wonderful. Cheerful, enthusiastic and kind ladies who went out of their way to make my shopping experience better. This is what all customer service should be like!

Disappointing service: staff busy trying on clothes themselves and poorly manage the two available…read morechange rooms. Online stock doesn't reflect what's in store. Disappointing, will shop with MEC and REI instead of dealing with poor service and hefty prices.

Ordered a footprint for one of my tents. It was on clearance. Great! Good deal, quick delivery…read more It arrived... and is obviously used. It looks well used as a matter of fact. It has dirt, grass and leaves stuck to it and in the stuff sack for it. The hell? I can understand selling a returned item on clearance. At least advertise it as such or make some kind of an effort to clean it up. I sent them an email, so we'll see what they respond with and when. I will update once I hear from them.