Disappointing service: staff busy trying on clothes themselves and poorly manage the two available change rooms. Online stock doesn't reflect what's in store. Disappointing, will shop with MEC and REI instead of dealing with poor service and hefty prices. read more

Ordered a footprint for one of my tents. It was on clearance. Great! Good deal, quick delivery. It arrived... and is obviously used. It looks well used as a matter of fact. It has dirt, grass and leaves stuck to it and in the stuff sack for it. The hell? I can understand selling a returned item on clearance. At least advertise it as such or make some kind of an effort to clean it up. I sent them an email, so we'll see what they respond with and when. I will update once I hear from them. read more