I honestly never had a bad experience coming to Plato's Closet. I think out of all thrift stores this is the best one for secondhand. I find nice clothes and walk out satisfied every time. They don't only sell women clothes but they also have shoes, accessories and also men clothing. I think they should add in baby clothes into the store I feel like they would do more in business because a lot of moms are always looking for clothes for their babies and kids. It can be expensive and they also grow out of it fast! I've also sold clothes here and never had a problem with that either! I'll be back to shop again! read more

Do not recommend. I'm never going back. This was my fourth time trying to give this place a chance after hearing decent word of mouth reviews, but every time I go, they either don't take my clothes or only offer $2 for good brand items. They always have a different excuse: "We're not giving cash today," "We're not taking fall items", and the last time I went, just a couple of days ago, they said, "We're not taking summer clothes anymore." They also claimed my items weren't in good condition, even though they were cute and in great shape. The only thing they bought was a Nike T-shirt, and they offered just $2 for it. At this point, don't waste your gas. You're better off selling your clothes on Facebook Marketplace or Depop, where you'll get much more for them. read more

I drove across town to bring a bag full of good, cute name-brand summer clothes. However, when I arrived, I noticed that there was no line, so I anticipated that it would only take about 15 minutes to complete my purchase & they are only offering store credit..Despite this, I barely left the parking lot when the staff informed me that my items were ready. Essentially, they did not even examine the contents of my bag and simply left my belongings unattended on the counter. As a result, I will never return to this store or shop here again. The situation was already unsatisfactory, as most of their clothing was the remnants of Forever 21, which recently closed across the street. read more

My review is based on my experience getting my items back. The employees at the time could not find my tote and then one quickly realized she gave my items to the wrong person. She went to the back to contact the girl but she did not answer. She then asked if I would like to wait for her to return. This was after waiting an hour for them to process my clothes, I declined. The employee then goes well you're saying you had new items in the bag why wouldn't you want to wait. Which really rubbed me the wrong way, I felt like she was insinuating I was lying about my items. Also am I supposed to change my plans for the rest of the day over the mistake made by the employees ? Mind you my tote bag had designs and was purple and white, whoever they handed my property over to knew right away that tote bag did not belong to them. The employee then goes on to say I shouldn't be quick to judge because there's still good people out there. She took my information down for when the girl returns. It's been a week now and I have not heard back so I'm going to go ahead and assume who ever they gave my items too decided to keep them. Glad I didn't wait that day. I understand mistakes happen but the lengths they make you go through of filling out forms and showing I.D only for your items to get stolen right under their nose is disappointing. read more

So came to check this place out, i only brought in a few items to sell. Nike items and Ugg. The girl who assisted me was nice and gave me a $5 off coupon for anything in the store. They purchased the items I brought in except a pair of gray Levi's, apparently they no longer accept skinny jeans. No problem. I was okay with the amount they gave me, I also found a pair of brand new Adidas sweat pants, tags stilll attached that normally retailed for $50, I paid only $5 because I used the coupon they gave me!! Would I return, No. it's not really my thing. But I saw so many people enjoying the deals and browsing around! Also very nice employees. read more

See all

I stopped by today and wanted to try some jeans on I noticed 3 employees working 1 ringing up and the other 2 sorting clothes, so i asked the cashier if i could please get a fitting room mind you all doors were opened, but ill rather ask... she answers "yes in a minute" that never happened.... so i get in line to pay there was 3 people ahead of me it took her about 1/2 an hour to ring up 3 people because she kept on talking about each single item being purchased n literally moved like a sloth Management needs to add cameras to see how he/she can improve this business. read more

0/10 never going back to this poopy store. Learn from my mistake and judge this "book" by its cover

I've been shopping second hand a lot and decided to make my way Platos to make some quick cash. I literally took one pair of Lauren Conrad jeans, but it looks like they are moving away from distressed jeans, a floral dress which I saw a ton of while I was meandering (they most likely rejected my clothing because I was in a bright green mature looking kaftan, lol) a giants baseball cap and a Lakers baseball cap. I waited for about 2 hours, went to Ross and Starbucks and got $7 for the baseball caps. (I won't be parting with my Dodgers stuff any time soon). They did offer me $5 off for me selling things or to do a trade. I would have totally bought a pair of jeans, but I already got a refresher from Starbucks and needed $ to pay for that. Would I go again? Yeah, now that I know what they are looking for which basically isn't anything I wear since they cater to younger demographics, but stuff I was trying to sell in 2009 and got from Gottschalks & Macy's are literally trending now because Y2K-Y3K styles are in, like Alanis Morisette said, isn't it ironic? read more

Terrible place to try to sell your clothes. Have come here every year since they opened and I expect sone change year by year but still terrible pricing, don't want nice brands or nice formal wear, and if they actually choose something it's always the most expensive item but they want it for $5. This is the gamestop of clothes. Sad. read more

Worst place I've ever shopped at + don't sell NOTHING here they act boujee asf tried to sell BRAND NAME shoes in good condition they declined, then BRAND NEW BOOTS (with tag) that were selling for $129 they offered $12. Then wanna tell us "if we see a pair of jeans for $10 they got $3 for them" like WTF EVEN IS THAT!? They don't even deserve 1 star. read more

I always come and sell here and I'm WELL aware of the buy process, policy and the current store needs. Today I picked up my clothes around 4:40pm had a pair of new Zara jeans that didn't get taken because of "wear and condition". At first I wasn't concerned until I checked the jeans again. I was speaking to the manager but when I said "I just don't understand they're brand new" the girl working at the front counter turned & gave me a dirty look then began mumbling under her breath to her coworker with a nasty attitude. And then proceeded to joke about being professional.... Lol it's never that serious girl it was a genuine concern. read more

All my clothes had tags and were Tommy Hilfiger, Levi's, 2 summer dresses with slacks, they only took my jeans and wanted $24. I was shocked. A pair of shorts were in there with $138 tag still left. They said I didn't have anything they were looking for. read more

On hold for 20 minutes and then they hung up on me...horrible costumer service I am posting this to hopefully get the attention of the workers at this specific location. You guys need to answer the phone!! It is a huge part of costumer service and bad business when one simple question,coming from a very frequent costumer, takes this long to answer. I have been on hold for 16 minutes at this point and all I am asking is if they are buying today. Management, at least add some sort of song or maybe a automated system that allows for this question to be answered or a call back system perhaps as I can only assume this is a very common ask. It has now been 20 minutes and they hung up the phone!!!!! read more

Worst place ever! Very unprofessional and almost scam like. I came in with 4 bags of clothes and shoes and they only took 3 shirts which were brand new and brands from fashion fair, then they offered my 5 dollars for it, I didn't end up taking it and when I got home I realized that they took a pair of my Air Force 1s that were almost new and never really worn, I went back the next day just for them to tell me that they didn't take anything and that I probably missed placed the shoe, very rude and Im Calling the cops next time this happens. Do not come here! read more

This place is a scam if your trying to sell things here. for name brands like true religion or miss me jeans they only give you 15$ and everything else they buy from you cheapppp. they said they only took 12 items from me but when i got home i recalculated everything i took a picture of and they took 15+ only got 30$ do not recommend atp just sell the thing yourself. strict rules cheap low ballers, not the employees fault but kind of sad how they didn't say the truth on how much they actually took and that is such a scam 15+ items only 30$ i brought in so much cute stuff not just shirts. they took everything and gave me that price. they also wouldnt let me keep the receipt of the stuff they took they let me look at it for 30 seconds and asked for it back read more

I've been selling my clothes here for years and the workers couldn't be more picky ! Came in with BAGS full to the top yet they only take 4 items for 15 dollars ..? They have a list of items they want and will take but don't relay back to that when it comes to picking . For the past year I have taken back my clothes because they undersell me, and want me Levi's for 5 dollars..They love to say stuff has been worn and what not but isn't that the point of a store like this ..? Sell your clothes elsewhere, it's not worth ur time, patience, or even money at that . read more

I stumbled upon this place on yelp because I wanted to take my teen thrifting after dinner on a Sunday. Most places aren't open past 5ish, but this place closes at 7. Win win for Mom and daughter shopping duo! Since August, I've been here maybe like 7-8 times. My favorite buys so far are the several pairs of shoes I've scored at crazy deals. I found a pair of Nike Air maxes for under $20, originally over $100, a checkered pair of Van's for under $20 originally over $60. I also got a pair of Nike running shoes in pretty new condition for under $20 and it was over $100 originally. I also have purchased a bunch of jeans for under $20 as well. I LOVE their jeans section it's so extensive. I can go in here and stay here trying on items for hours, it's one of my favorite Fresno finds. My 18 year old comes here all the time too. I've signed up for the text messaging and get notifications when they have sales. I also get discounts when I rack up a certain amount of points. My only complaint is some, but few items are ridiculously priced. Some linty, crumby items that you can get for new for the same priced are elsewhere, but I don't count this against them too much because the prices are more cheaply priced than not. They have all kinds of items from shoes, purses, jackets, sweaters, jackets, boots, sneaks, active wear, sunglasses, etc. Great to come and take your frugal self for a relaxing day out for a few hours and save some bucks. read more

Literally the most terrible store, such a scam, weird and rude employees. Lots of crappy weird clothes in store but they refuse to take your clothes if you try to sell to them and pay you very cheap. Trust me don't waste your time.. read more

This store has gone down hill but it seems everyone else has the same opinion as me on here. Didn't want uggs or brand new vans .. ? Makes sense why the racks are filled in the store. They buy what people aren't looking for. I started taking clothes here in 2018 and the outcome used to be way different. Sell your clothes on offer up honestly. read more

I just want to say that I had a really good experience with the worker Trinnady Ledsma. She was very helpful, respectful greeted me and was very kind. Every time I go she is alwa treating me the upmost respect. read more

I stopped by to look for some clothes with my girlfriend last night, when all 5 of the employees were chatting the whole time amongst each other about how they think evolution is fake, and that they think the people who believe it are 'stupid'. This is putting it lightly, as the experience was very offputting and uncomfortable. They were barely working, didn't ask anyone if they needed help, and there was a line to checkout with only 1 of them on the register. Regardless of your personal beliefs, you should keep work professional and be there to work, not to laugh with each other, make fun of other people or to hang out. read more

I don't shop here often but I did give it a chance at donating some clothes. I ended up giving them 2 bags of clothes with a pair of shoes. The next day I went to pick up my clothes and they let me know that they weren't able to take anything, which i was fine with. But when I got home, i realized everything came back except for my shoes. Not very cool to rip someone off let alone lie to them in my honest opinion. read more

Worse place ever !!! They tried to offer me $4 for some jordans that were only worn once just to put them up there and sell them for about $50 you'd be better donating them to goodwill read more

I wasn't a fan of the clothing. Which is logical since the clothes are consigned based on a 15-25yr old demographic. Where I was intrigued is the purses and wallets. I will be happy to check their stock monthly. read more

Plato's Closet - Coach originally valued at $238 for the "Zip Zip" Satchel. Purchased for $50. Condition appears brand new. Additional strap included. - Used, Vintage & Consignment Near Me - Fresno, California

Employees were extremely rude and made us go next door to ross to buy reusable bags because our bag was slightly torn at the very bottom. Literally spent an hour here waiting for them to "check" two bags and a pair of $150 boots still in the box my friend brought in. Just for them to not even glance at them the entire time. When she walked up to the counter to check on the status of her bags the bratty teenage girl they gave working at the front just said "Uhhh yeah we don't really take things like this.." What does that even mean? Half of the clothes in her bags were urban outfitters with the tags still on. You guys sell used shein and target clothes lmfao?? Pretty sure these girls were just too lazy to look through anything and just turned us away. No point in shopping here unless you just want some second hand clothes from fast fashion websites that are already out of style. Huge store full of last year's cheap "trendy" pieces. read more

Service, system, clothes, everything about this place is outdated. Would not recommend or be back. Sorry.

We like this place for the items that they have in there and they are good choices as well. We can also drop some clothes off and they will give you prices for what you have just make sure everything is clean and that is also fold it as well. read more

Plato's Closet - Outy - Used, Vintage & Consignment Near Me - Fresno, California

It was my first time ever going here and even after reading the reviews I should have just not gone but I was like let me take my shot. So I had called and spoke with Melani. I asked her a couple questions such as what do they accept and so on. She had told me they were mainly taking fall clothes but if I had any besides that I could still take it in. I had decided I was only going to take in my fall clothes like sweaters and jackets just to try it out. I took in two bins full and in great condition to only return and she tells me that the majority of my clothes was out of season and that they were only purchasing 3 items. I right away thought that was a joke! A lot of my clothes was in great condition and in season but this will be the last time I ever go here. Don't waste your time! read more

I used to like coming here to sell clothes - it was actually decent. Now, the past few times I've gone - it feels like I'm being scammed. Just recently, they took TWO basically brand new jackets that were 50$ each when I got them and only offered me 17$ for BOTH of them. Another time they took over 20 items and only have me 15$ for the first whole thing. All these things were name brand and barely used. Don't waste your time here - the employees are rude and probably too lazy to adequately go through your things. 0/10. Do not recommend. read more

I came here to resell some of my clothes. All my clothes were on hangers. I was told it's remove them and put them in trash bag which I did and had a total of 6 bags. Then they wanted me to leave with them so they can inspect and take whatever appeared appropriate for resale. When it was time for checkout, I was told that they were interested in 7 articles. Money in cash was given. But prior to given them all my clothes I counted how many hangers I had and it was a total of 75 articles. When I got home I put the articles back onto the hangers and noted that 10 articles were missing on top of the 7 they accounted for. I later that day spoke to the manager name Andrew and told him what had happened. He said he would call me back but never did. So I would be very cautious on how they deal with your clothes because this place is pretty shady!! read more

some employees acknowledge you and some just acts like they don't see you at all. Customer service is something you can't force out of anyone, it's something in all our nature to always be presentable to be able to represent anything. The store has lost its touch over the years, in general I feel like it has gotten so messy or the employees are getting lazy to clean little details about the store to make it look Presentable. Fitting rooms are dirty and floor is dusty. I didn't even want to take my shoe off to try on jeans. Manager and employee need to do a better job at cleaning the store. read more

Plato's Closet - Used, Vintage & Consignment Near Me - Fresno, California

See all

I think I am slightly too old for Plato's Closet now, but Fresno seriously lacks in a good consignment store (I would really love a Crossroads or Buffalo Exchange to open up!) so I've come in to take a peek. I've also sold a couple things here and received a pretty decent return. They are very clear about what they are looking to buy, which is helpful when I'm gathering up things to sell. The pros for Plato's Closet is that the store is absolutely packed with items, so you're likely to come away with something you're looking for! Like most Plato's I've been in, though, some of the items are in pretty bad condition and probably should be removed from the racks. The cashiers and buyers are always pretty friendly and they greet you upon entrance. They also have fitting rooms if you'd like to try on your treasures. The cons are the store is definitely a little dusty/dirty and the music is unbelievably loud (am I old?! haha!) but it kind of detracts from the shopping experience. One good sweep and turning down the music just a little would make a huge difference IMO. I will keep coming back to check out this Plato's to try and make my shopping habits more sustainable, while keeping my fingers crossed another consignment chain opens up around here. read more

I have a love/hate relationship with Plato's. It's the only clothing store I can make a quick buck for the clothes I don't want , so I keep coming but I definitely know how they work and I know what to expect, so I never get my hopes up lol They're picky and won't buy a lot of items and will justify it by saying that "the styles are past season" or "it looked too worn out " and you can then proceed to meander through the isles and pick out busted, worn out garments with loose threads and stains and become completely baffled. But that's just how they are here. Also, they will not take "mature" brands i.e banana republic, j crew, gap, inc, Ann Taylor etc. this is because the store needs to stay relevant to their target market of consumers which is young teens. Therefore only accept teeny bopper brands like Hollister , American eagle, forever 21 etc. On a better note they now hand out double sided index cards with photos with specific styles they are looking for at the moment, which is very helpful and can avoid disappointment. And the clearance events they have can be a gold jmine, you'll pay goodwill prices on decent clothing items if you look hard enough. read more

See all

Yesterday I attended the Black Friday sale and to say the least it was obviously chaotic. People were cutting in line, sitting in other peoples chairs and not giving them their spot back, and some people put three chairs out to hold their spot and brought 10 more people to stand in line with them. I definitely think that their needs to be a better system in place as far as how they do things for this event so that it is fair and equal opportunity is giving to everyone. Other than that once I voice my concerns to the manager on shift which was Jerry he took them into consideration and helped us out with the situation without hesitation. He kept his team going and in good spirits and did his best to calm the chaos in the store! Overall I do love this store and I came out with some awesome things! read more

The girls who work here are very rude. I waited 3 hours. Brought in 2 bags of clothes and they only took 1 item. Waste of time. Rude responses. No decorum. It looks like they just hire young teenagers who don't have any human decency. Specifically location on Shaw by fashion fair. read more

I dropped off clothes. They said "by the way we do not call you when they are ready". So I show up a couple days later and they say "since it's longer than 24 hours everything gets donated and you get $0". And I walk out with nothing. Very scummy business read more

Deadass they lost one of my bags. Idk if they just swoop them to sell or what but kinda disappointed

Took my clothes in and came back after the time I was given to pick my clothes up. They told me once I got there the amount of money I'd receive but that they were low on cash for the day. Understandable for sure. But I had to drive across fucking town when they have my number and could've sent me a text that I should come back the next day. So now, I will go back tomorrow, wasting more gas that I don't have money to replace, and pick my shit up. I just don't understand. If you have my number for updates, text me the goddamn update instead of making me drive all the way there just to get told to come back the following day. read more

My son and I waited 20 minutes before opening and this lady walks in front of us a few minutes before doors opened. The staff favored her (she's a regular) and brushed me off- didn't even accept clothes that I later sent to thread up and made $50- good clothes lol. The vibes were bad at PC and I can't recommend. read more

Never going again. I've never had a problem with platos closet in the pass but this time really did it for me. First of all, I understand that they're trying to only buy clothes that are decent but they're always wanting brand new clothes and it's a second hand store!! Not only did that but supposedly they didn't want to take any of my stuff because "it wasn't in season, and it looked very used" yet, they took a lot of my clothes and didn't even pay me. I had some adidas leggings, hollister pants and Nike sweaters that are all missing. I honestly was planning to donate the clothes they didn't take afterwards but because they said it was "very used", I felt embarrassed and ended just donating it to a thrift store. They really took advantage. read more