My mother is in the Memory unit at Kensington Park. She's getting very good care, around the clock…read more She likes the food a lot - much more than what her in-home caregivers used to prepare. There are musical performances and other cultural and healthful activities. It's difficult for anyone to adjust to a new environment, and even more so for an elderly person with dementia. The Kensington Park staff do their best to welcome and acclimate new residents - which, with the added problem of Covid, is a challenge. They are kind and attentive, dealing with irritability and other behaviors with grace and patience. The management is very open to communication from family members and every issue is addressed. Visits from family members are easily scheduled. It's a good place.

The supervisor, Christine (I believe) is in the wrong line of work. I went to visit a lady I cared…read morefor for almost 2 years and was told evening visiting was canceled. This was a direct lie to my face. Subsequently, I spoke to my friends' daughter who told me "since her mother broke her arm, she was not participating in activities, and was too tired from too many visitors. The supervisor's recommendation was no visitors other than once a week from each daughter, as per my friend. My friend is 97 yeaars old. The elderly NEED verbal stimulation, not isolation. My friend, the elderly lady, does not like this place and has expressed it in no uncertain terms. My experience with ideas like this ends in the life of the elderly person in less than 8 weeks. My friend (the daughter) has placed her mother in a prison because caing for her mother is an inconvenience.

My father has been in the Kensington memory care facility for over a year and a half. He has had…read morethe same care givers and we are very happy with the care and attention that he gets. Our family and friends visit him frequently, so we have a lot of experience seeing him and seeing the staff. We feel that he is safe and well-cared for at this facility.

I found out about Arden Court in Kensington from my son who was a paramedic for seven years in…read moreMontgomery County. When my step-mother, for whom I am guardian, needed a memory care facility he told me that as first responders are frequently called to nursing homes all over the county, he got a bird's eye view of what really happens, especially in times of stress at these facilities, which is obviously the circumstance when the paramedics are called. He said that Arden Court was one of the few places that he would recommend given everything that he'd seen over all those years. He said the staff was always in charge, clear, and calm no matter the circumstance that was being presented. So we obviously went with this informed - and candid - assessment. We were especially challenged as my step-mother had a very rare form of Alzheimer's which took away her eyesight before it took her memory. We kept her in her apartment, with assistance, for as long as we could until she was simply in need of too much daily 24-hour care. Unfortunately she was spiteful and difficult in every way. She was angry with me and everyone she encountered. From the moment that she arrived everyone on the staff, from the Executive Director all the way to her daily caretakers responded to her with love and patience. They helped me deal with her viciousness towards me and worked day in and day out to bring her onto an even keel. Everyone has been simply miraculous over the past 9 months that my stepmother has been at Arden Court. She now loves everyone on the staff, she is happy and all of the anger that she displayed towards me has evaporated. I visit regularly and she is always talkative and eager to engage me and everyone around her. To say that I am grateful for the staff at Arden Court would be an understatement. They took what was a truly dreadful situation with my step-mother and turned this time of her life into a positive and loving experience. It doesn't get any better than that.

The furnishings are dirty and unsafe...broken. Also, the window shades are broken. Additionally,…read moreone the elevator has been broken for 2 months with only one working for access between floors.

The care of patients at this facility is sub optimal, because my Mom had fell on numerous…read moreoccasions, she's not adequately supervised to prevent falls. Also, her meal time was outside of the scheduled timeline, and the meals are cold.

It really depends on what you care about. If you are looking for amenities this is the place, if…read moreyou are looking for great gym with PT and OT seems to be lacking. If you are looking for phenomenal food this could be the place. Overall great place but not what I was looking for.

My mother moved here a few months ago and loves it! She's met such interesting people, and finds…read morethe staff incredibly helpful. She loves taking walks in the historic section of Kensington, right behind the building, and walking to the Saturday farmer's market. Noise from the trains passing by so closely has not been a problem at all! In fact, she really likes watching them go by. She also really likes the fact that the town of Kensington has almost all the services she needs, so she doesn't have to go far. There are a few "growing pains" being so new, still hiring staff, but they are finding great people and constantly improving. This place really doesn't feel like a senior home, which is also appealing, and residents don't feel at all micro-managed or confined. Brand new. Although my mom is in independent living, she continues to hear great things from residents about their assisted living and memory care services as well. She likes the relatively small size of the facility. They have a driver to take people to local appointments, they show movies on Friday nights, offer several art classes, and more. The food is all made-to-order in the restaurant. Service is leisurely, but very pleasant. They have an in-house hairdresser, also fitness coach. It's all about the people, and that's really made it for my mom.

Not recommended for severe dementia. There is not enough one on one care and your loved one will…read moresuffer. Stay away from Arden Courts in Silver Spring MD

To quote my 93 year old mother who had been resistant to going into a senior facility, "This is a…read morereally good place for old people." And to quote one of the younger residents with dementia who I befriended, "What's not to like?" The staff is attentive and caring, the surroundings have been thoughtfully planned, and there are daily activities to keep residents stimulated and occupied.

My aunt stayed here for a short time. The facility is very nice. The social worker Ardrina was so…read moresweet, and kind. She answered all my question. she made sure my aunt had adequate care at home when she was released. The nursing staff was very supportive as well. I will highly recommend. Debra Barner

They do not even deserve one star. My husband was admitted to Hillhaven on the 14th of July, 2024…read more One month later, he went into inpatient hospice, largely due to a head injury sustained at Hillhaven, that stopped his cancer treatment and rendered him incapable of giving informed consent. Nobody on the staff informed me of his accident, the details of which are still unclear, and changed a couple of times. My husband called me twice; the second time, while I was getting dressed and ready to go to the home after realizing something was VERY wrong. It was only then that I spoke to a staff member who took the phone from my husband and informed me that he had a fall. When were they going to let me know???? When I got there, I was not allowed to talk to the doctor, who was not on the premises, and they refused to call 911 so that he could receive treatment for his concussion. He was in an altered state, was bandaged on his arm, and had a huge lump on his forehead. In the meantime, remarks were made by the staff about the difficulty of dealing with Alzheimer's patients. My husband DID NOT HAVE ALZHEIMER'S disease. TWO HOURS LATER, they agreed to call 911, and my husband was transported to the hospital of our choice. By this time, I had packed his belongings and was ready to take him to the hospital myself. He spent several days in ICU, then was on the critical care ward. His immunology treatments were suspended due to the nature of his head injury. He probably would have died due to the aggressive nature of his cancer, but he spent the last five weeks of his life incapable of communicating effectively due to the concussion. He passed away in inpatient hospice August 22. I am more than convinced that this accident hastened his demise, and left him incapable of being able to communicate with friends and family in the final weeks of his life. I definitely do not recommend this facility.

My father was discharged to this facility from the hospital to physically recover from a bad…read moreinfection. Instead, he left with a large infected wound that is still affecting him today. Not only did they cause him to develop a large sacral wound, by allowing him to lay on his butt for 3 straight weeks without turning him, but they failed to document it and notify me about it too. It took an in-home nurse to identify the wound the morning after he was discharged for us to find out about it. By that time, it was already a stage 3 wound. I reported this to their case worker and manager immediately; to date, nothing has been done to assist our family. I am considering a lawsuit against them, because this was only one aspect of the negligence. The staff neglected my father daily in terms of his hygiene. He went 2 weeks without his teeth being brushed. They never washed his clothes, never groomed his face, didn't expose him to fresh air, and did not respond to his requests to be transferred from his wheelchair to the bed for hours. A few of their staff were welcoming and hard working, but most of them were lazy and had bad bedside manner. They seemed to hate their jobs and preffered to group up at the desk to talk to each other instead of giving attention to their residents. Also, the facility constant reeked of urine, as if they did not properly clean patients or equipment. If you love your family member, do not send them here or to any Montcare facility.

Apple Blossoms should be your number one pick if you want a…read morewarm and professional approach to assisted living for your precious loved one. Why? Because the head of Apple Blossoms, Odette Rodney, is an experienced caregiver who has created a special, family-style environment that provides individualized attention for each of the residents. Because the nurses are jewels, chosen for their qualities of patience, caring, and experience. Because, tasty, homemade meals are provided three times a day and two snacks (with some tweaks, tailored to each resident's preferences). Because my precious mother was blessed to have spent her final time of life in its peaceful embrace. Therefore, if you are looking for a place with folks who will learn to build a special relationship with your loved one, watchful for anything that might affect their health or comfort, there is no better choice than Apple Blossoms. -Perry Degener, Silver Spring.