I recently parked in their one-way off-street lot off Greenwood to get some dinner at Razzi's around the corner. I parked my rental motorcycle in the end tapered spot that doesn't have pavement markings but has a clear sign overlooking the area. That's mostly my fault for just winging it. Still, it wasn't busy and they should use consistent pavement markings for all curbs. My main complaint is how stringent their fine is and how snooty they come across in their letters. I even disputed the *gasp* $49(!) fine just to see if they'd reduce my fine by $1... that's it ---NOPE. How about offering a minor discount out of simple "good faith" for local business support? No? Something tells me they aren't quite friendly and accommodating. Even after years of the occasional parking ticket from SDOT, I've ALWAYS managed to get my fines reduced (no matter how small/large) after providing a clear & thoughtful dispute, regardless of violation weight. Ya'll can't spare a mere $1, huh, "Platinum"? Certainly not platinum for the people. read more

Worst experience ever! I went to dinner at Osteria Ester in Thornton Park. There was a 2 hour limit and doesn't have visible signs you pay by scan, so most people would think you pay upon exit. This third party enforcement gave me a $90 ticket on top of my $15 exiting fee!!! I dined in their retail restaurant during a rainstorm so we were a little over time limit. This was utterly ridiculous since it was the first time I've parked in their garage. Never again! I disputed it and luckily to was able to get through and get a discount on the ticket but I shouldn't have to pay it at all!!! Never park in a Platinum Garage! It's a complete scam! read more

They took over the Meridian West parking garage and installed a complicated, incomprehensible payment system based on QR codes, accounts, text messages, and who knows what else to waste time and add fees for drivers. The grab-a-ticket and pay-as-you-leave system worked just fine, and was fast and easy. This had been my favorite downtown garage. I'll find a different one that isn't run by Platinum. read more

will never park again on platinum parking property, few months ago I parked at their parking lot in Alaskan way Seattle, I paid for 4 hours parking, upon returning to my vehicle, found a ticket of $200.00 late fee, what a shame. I probably was late by 10 minutes, but $200.00 dollars extras were a little bit too much. Rosa read more

AVOID PLATINUM PARKING!! You've been warned! They hit me with a $150 fee for less than three hours of parking. When we had ended our trip to Pike Place Market, we found a "ticket" for not paying their parking fees. It was our first time at that parking garage; there were plenty of signs, but nothing with instructions to pay. We guessed it would be addressed on the way out, like in Europe. Parking garages in Europe have cameras that record your entry time, compared to your exit time. That's it, simple. After finding the "ticket" on the windshield, I made a second trip through, no instructions were posted! A week later I was in the area for work. This time I walked through, taking pictures and video. As I turned to leave, I finally saw their instructions, which are IMPOSSIBLE to see from the driver's seat of a car. Yeah, this place is a scam. read more

I really don't know what all these people are complaining about. This is the "abundantly clear" signage that indicates you are required to pay for parking in advance. There is clearly no intent to deceive customers into thinking they should pay upon exit as is the case in 99% of those other garages. Those guys are the real criminals anyway since they won't let you even leave without paying for for only the time that you parked in their lot! None of those shenanigans at Platinum though. They have the best interest of customers in mind, as you can clearly see from the dozens of motivated reviewers who have had memorable experiences in their facilities. At Platinum you get to attempt to navigate a seven Factor authentication phone app with a built-in captcha error function and customized 14-step Doom scroll loop. Would Platinum spend the time to design such a thing if they didn't want their customers to have a rich and varied experience? Time is the most important thing we have. And platinum wants you to spend that time with them, and then give you a discounted ticket for $120 to make you feel as though you have paid for more time than you actually spent on the premises. Frankly, this last thing impression that Platinum cares is something you can take with you for the rest of your life and is absolutely priceless. I know i, for one, cannot wait to tell every single person I know about my experiences with Platinum parking. In fact, if you are as passionate as I am about getting the word out why not take it upon yourself to share this message with everyone you know also? It's only when we come together as a community that we truly can show that we care as much as Platinum cares about creating a positive, thoughtful, fair and enjoyable experience for everyone they come in contact with. read more

Platinum Parking - Parking Near Me - Seattle, Washington

See all

I am so grateful. For some reason my credit card transaction didn't go through. I ended up with a $120 citation for non-payment. I contacted customer service, explained what had happened and they adjusted my payment and charged me their regular rate retrospectively. read more

This company could care less about your car. I have been a monthly parking client in the1422 Alaska Way garage for over 7 years. Platinum took over management during the last several years. I have experienced a break-in and theft of items from my car. Only days afterward another space two away from where I park was covered with glass. Platinum offer no security for your vehicle or cooperation with insurance companies to help reveal responsibility with video surveillance cameras. The garage manager Zachary Taylor ztaylor@platinumparking .com has been zero help and is only interested in covering his liability for Platinum. DO NOT PARK IN THIS GARAGE. It is located across from the new aquarium and children's pier recently opened. read more

The price is absolutely ridiculous--$106 for 3 hours! And a $13 dollar service fee, for what? The prices also don't match the sign or what is listed on the website ($60 for 3 hours, $100 for over three hours)--I should have had four hours minimum between what the website and the sign in the lot said. The parking situation left us in a rush. If we didn't have a baby, traffic on the way, and tickets to an event we would have never parked here. Now we know better and will plan accordingly! read more

Used Platinum Parking and paid $14 to attend the Farmer's Market in Orlando for 3 hours. Upon return to our vehicle, found a ticket from Platinum on the windshield for an additional $95 for being "parked over the line", since the outside edge of our rear right tire was apperantly over the parking stripe by about an inch, but was not blocking use of the adjoining spot. If I had parked so that my vehicle was taking up half of two spots, the violation cost would have been the same and would have been more tolerable. I will avoid using Platinum Parking in the future. read more

Paid for 1 hr by app, was trying to add another hour on app and it wasn't loading. I was literally walking by and was late 10 min and I've received a ticket for 135!!!! WTH THIS PLACE NEEDS TO BE SUED! Look at all the tickets they've issued! This is just wrong! We paid for parking but they're charging me if I didn't paid at all!!!! SHAME ON YOU GUYS read more

"SHAM" is a perfect name. Payment App was not working after it taking over 5 minutes to download. When I received the ticket I sent a letter the next day with offer to pay the full initial ticket rate - I included phone and email to reach my stating I'd gladly give them a card to bill right away. I received a snotty letter back and a $60 ticket that was raised in one week to $80. I spent a few days thinking I'd see if they can actually effect my credit and sadly decided to not waste my energy and just pay it. What a racket! Scummy people behind this business, for sure. read more

I went to buy cupcakes right across the street. Was parked in the retail only parking. ABSOLUTELY Less then 5 minutes and got a $60 parking ticket. Because I was shopping in the retail and parked in the retail? Absolutely no one around to explain, cannot call to talk to anyone, to dispute you need to mail documents physically in? Is this a scam? Absolutely rubbish and horrible experience doing something I've done tons of times to shop in the retail plaza. read more

Platinum Parking - When you're retail shopping and they ticket you for parking in the designated spot.... Awesome classy dope thing to do - Parking Near Me - Seattle, Washington

This company is a scam and makes local businesses lose money! I was shopping at the Greenwood Bartell's in Seattle, WA this afternoon and received a $49 ticket. Here's how it went: I shopped at Bartell's (receipt timestamped at 2:44pm), put my bag in the car, and then ran across the street to grab something at the smoke shop, and came back to my car 8 min later. There is a 9 minute timestamp difference from my Bartell's receipt and the citation! This guy in the below pictures then knocks on my car window and hands me a ticket (not socially distanced at all!) timestamped at 2:35pm. This is a scam! I'm not even allowed to run across the street (where there is no parking available) without being fined $49! How am I suppose to shop in Greenwood? These people are despicable! They just want your money! Worse of all, this guy appears to be on Bartell's property (see pics below). I'm very angry about this, not because of the money, but because I do not like being scammed! Am I literally suppose to drive across the street to find a new parking spot (there are very few if any) to shop at a store for a 2 minutes? I'm not that lazy! I can walk across the street, or at least I thought I could without being fined. Please see the pics below; this guy was specifically looking for people to leave the property to fine them. One foot out of the parking lot, and you've violated whatever made-up agreement the company has with its customers. Also, there are no signs posted anywhere for this company. I guess you can't take one step off of their property; it's a violation and you will be fined! I guess needless to say, I won't be shopping at the local Bartell's store anymore. ALSO, PLEASE TRAIN YOUR EMPLOYEES TO SOCIALLY DISTANCE. IN CASE YOU HAVEN'T HEARD, WE'RE IN A PANDEMIC! read more

See all

Strange predatory parking company. I'm surprised this private parking company is allowed to operate in Seattle neighborhoods. The parking app for the lot I used appears fake, like an identify theft scheme. There's no Apple Pay or other options and no parking time selection - just flat $9. If you don't immediately pay, a man pops out of the dark with a $60 fine before retreating back into the shrubbery. Unfortunately, I think this creepy lot probably deters a lot of would-be local business customers. read more

Platinum Parking - Parking Near Me - Seattle, Washington

Absolutely garbage company. I live just a few feet from one of the Platinum owned parking lots, which happens to also be my bank. I was in the lot for about 5 minutes using the ATM. I got back in the car and drove a feet down to where my parking spot in front of my apartment building is. Keep in mind that I pay monthly for this spot in a uncovered lot facing the street. The next morning I woke up to a ticket on my windshield from the night before, which wasn't there when I returned to and exited the Platinum lot. This means that the tenant working in the Platinum lot must have followed me back to my apartment and waited until I parked and got out of my car to place a ticket on my windshield wiper. This is extremely predatory and illegal and I will be filing a complaint with the BBB. read more

Charged $85 for 3 hours. Such a scam!! Said it was $60 and then added an extra $25 with hidden fees. Not to mention the tiniest spots.

Seattle waterfront. $70 for 2 hr parking!!!!! Fucking ridiculous. No option for 4 hr parking, only 2 hr. So you have to come all the way back to PAY AGAIN. Our dinner took long so we were 25 minutes late, which incurred a violation fee of $135!!!! Anywhere else is the option for parking there. What a scam. read more

Very hard to deal with when you have an issue. I paid an extra to extend my parking in hour beside the 4 hour interval elapsed. Get a ticket anyway and was blamed for not knowing that I had it extend on the app and had to pay the fine Garbage company and I should have found a garage read more

EDIT: I received a ticket from them in December 2019, and as explained below, I disputed it and they waited nearly two weeks to respond. I paid it even though I was furious. Last Friday, Feb 12, 2021, I received a letter from a collection agency charging me $25 from Platinum Parking LLC for a late fee. I paid it and then complained to the AAG and BBB. I wanted to fight it or ignore it but I also want this absolutely ridiculous saga to end. We are in a pandemic and I gotta say, I really hope this ~business~ doesn't make it through, but I guess they will since they are predatorily stealing money from regular people at the lowest of times. My story is the exact same as everyone else's but I'm so mad that I felt like I should weigh in. It WAS my bad, but the signage is not clear, it's nowhere near the spots, and it was late on a Saturday night so I assumed I could park there while all the businesses were closed. I wrote a dispute explaining the situation and asked for the fee to be cut in half or dissolved entirely, the company waited until the 13th day to mail me a response back and just straight up said no. The letter was condescending and rude and it was the week before Christmas. These people are trash. read more

I got a mail from this place asking me to pay for parking there. I was in my car the whole time and never left my car. I was there for a few minutes to jot something down and the shops were close around that time. A guy knocks my car window and told me to not park here and that I have to pay for it, I told him sorry and he was up in my face not socially distance and then walks away. It's a scam and it seems I'm not the only one that have this happened to me, it happened to others as well. $49 and wow others got handed out there tickets I was told not to park there so I apologize and quickly left. I was only in my car for a few mins just to jot something down and apparently doing that I get a fine, are you freaking kidding me! Extremely angry and upset about this! read more

Platinum Parking - A ticket for parking in a spot that I got in mail today. I was in my car the whole time for a few minutes jotting things down. - Parking Near Me - Seattle, Washington

I recently parked in the one-way pass through street off Greenwood Ave for a monthly meet up at the Teacher's Lounge(great pub). The familiar parking system had changed since my last trip and I could not find the signage - on this dark and rainy evening. When I returned to my car and found a ticket I looked around to find a new sign. Their fee is $49! Greenwood is a nice area - but the parking is a maze of confusion. read more

Platinum Parking - new parking company in Greenwood - remote signage i found after getting a ticket-be forewarned on the one way street Piper Village - Parking Near Me - Seattle, Washington

System didn't work and they rejected proof and charged me $60. Terrible service. The dispute process isn't even listed online (which is probably unlawful). do yourself a favor and don't give them your money. read more

Paid $7 for parking via their vendor ParkWhiz and they gave us a $50 ticket. ParkWhiz tried working with them to correct the situation and was unable to do so. Reported them the city for their scam service. If you run into the same situation, you can too at https://www.seattle.gov/your-rights-as-a-customer/file-a-complaint/parking-garage-complaints. read more

I have used their lots in Greenwood, Pipers Village, and will not be visiting this area again. I have gone there to support the businesses during business hours and yet have gotten a ticket. Their signs contradict themselves in every way. This is so unfortunate as there are some great businesses in that area. Shame, shame, shame on you Platinum Parking. read more

If I could give 0 stars I would. We are living out of our camper and parked in this lot which we paid $42 (with taxes) for 12 hours. In the past we have parked at other lots in large cities like Las Vegas and have had no problem paying for the truck since we are towing our camper. I understand that we are taking up two spots, but the lot was never full at any point. There was a sign that said no RVs but nothing against campers or trailers. We did eventually speak to the park attendant who happened to walk past after we noticed our ticket. She said "it's common sense to pay for two spots if you're taking up that many spaces." We were totally understanding and were willing to pay an additional $42 for our camper if she could void the fee of $75 for the parking notice she cited us with. She said we would have to take it up with the company. The only way to get a hold of Platinum Parking, according to the parking notice, was to dispute our notice online. I eventually found their number online and was able to speak to someone since it seemed that we probably wouldn't get an immediate response. The gentleman we spoke to had a very condescending tone, but did say we could pay for the camper's spot and send an image of it as proof to the number I called and someone would void our notice in the morning. We did go ahead and end up paying for another 12 hours for our camper and sent the text message. We are just now waiting to confirm that they do in fact void the notice. Overall, poor customer service and lack of proper signage. read more

doubt this will go anywhere. but shady practices they have. price was double what was advertised. they refuse to call me back to explain. read more

Platinum Parking - Price was more than double this for just two hours. - Parking Near Me - Seattle, Washington

This business scams you. I parked in a lot to head to dinner at the business partnered with them and still received a ticket. You may only dispute parking tickets via mail. They ask for photo proof, which I have, but do not have the means to mail. I emailed corporate with no response and called the local office to which I got a rude and unprofessional response stating they would not help me. I have contacted the better business bureau to report the business. read more

Platinum Parking - Parking Near Me - Seattle, Washington

BEWARE NEVER EVER EVER PARK HERE! I parked my truck at the Platinum Parking Garage/ Spring Street at 5:57 pm expiring at 6:57. I paid $22.00 for an hour of parking. At 6:50 I walked back over to the parking garage to renew for an additional hour and scan the QR code to renew. The app would not load to renew an additional hour. I then waited at the front "attendant station" to renew with a person at the gate, until about 6:10. I spent 20 minutes of my time waiting with no one turning up. Frustrated, I then walk all the way back up to retrieve my truck to leave after wasting my time standing at the gate with no one there to pay. I arrive at my truck approximately 6:20 pm and I see a $120 ticket on my truck noted "Failure to Pay." This ticket was written at 7:06 pm exactly ten minutes from when my hour of time expired, as I am physically waiting downstairs on someone to pay. To think It is a fair to charge a person $120 ticket for being ten minutes over the time is absolutely a rip off scam and outrageous. No one is available to pay because the person is up ticketing my truck for being ten minutes over, and because their app wouldn't work? I feel completely scammed and ripped off. I am filing a complaint against "Platinum Parking Garage" for "Predatory Business Practices." I contacted the business to dispute the ticket and explained that I paid for an hour and could not extend because of their app and no one was available to pay and they responded back "Insufficient evidence." I paid a high amount to park in their empty garage already for one hour and I feel that they intentionally do not have an attendant available to pay and prey on customers to go over their time for a small increment of time to ticket and scam them. I would have happily paid for another hour or the 20 minutes my time went over (spent waiting on someone to pay at their attendant station,) but $120 is outrageous. This is a racket. ABSOLUTE SCAMMERS!!! I will never park at your garage again. read more

Parked in a parking spot outside of the Airbnb that I had rented (in a residential area with NO marked signs about no parking) double checked with the owner of the house and he agreed the spot was safe and fine to park at, as he has done so many times. Came out to a washed up orange colored paper on my windshield and eventually found out through my car rental service it was a ticket. I have photos of the area itself and from the owner, there is no reason I should have been issued a ticket and the cars in front and behind me didn't receive one. Trying to scam money out of people is wrong and I will be disputing this further and contact the AG and BBB. read more

Ugh! This company is owned by Brian O'Toole and Susan Hanover. Somehow this company got my name and address associated with a license plate / car that is not mine. Now they want $74, they wont answer the phone and want me to submit in writing to dispute the parking violation (which isn't even my car). Better Business Bureau: www.bbb.org/us/wa/shoreline/profile/parking-facilities/platinum-parking-llc-1296-22526779 I have filed a complaint. Washington State Office of the Attorney General: https://www.atg.wa.gov/news/news-releases/king-county-parking-enforcement-company-agrees-stop-issuing-misleading-tickets Janelle Guthrie, Director of Communications, (360) 586-0725 This has an order to cease and desist issuing misleading parking tickets (Implying there is an appeal process). Read the Consent Decree! City of Shoreline: www.shorelinewa.gov/government/departments/city-clerk-s-office/business-licenses They do not show up as a licensed business in the City of Shoreline. Contact the BBB and the Attorney General. read more

Be careful, they are stealing money!!! PLEASE DON'T USE THEM. I payed ~$16 per and hour and I arrived 40 min after assuming that they will charge me another hour. however, I found a ticket of $95 dollars but if I paid in the next 30 days they are kind enough to charge just $75 instead. Yes, per an hour and 40 min I am charged ~$90 or $110 ( depending when I will pay it). Stay away from them, their business model is not design for stay a life for a long time, then please don't supo this kind of business that are taking advantage of the people. read more

This company is obviously run by crooks who are incompetent at what they do. I parked in the garage located at my apartment, WITH a parking permit. I get a ticket saying I parked in retail parking despite my permit having the title "extended retail parking pass." I am going to file a report with this company as they have already been involved in a lawsuit with the city of Seattle a few years back. Bottom line, this company is trash and should go bankrupt for looting. read more

These people are modern day fraudsters. Never got notice for the first ticket then received a notice of non payment with a late fee. Total was $74. Scumbags through and through. Reported to BBB and AGs office. read more

Total jerks. I went with my family to Greenwood to buy a gift for a birthday party our daughter was attending the next day from Snapdoodle. After shopping we decided to walk around the block to see the development in the neighborhood (we used to live near the Safeway). We got a $60 ticket. I wrote explaining our situation thinking that my ticket which was timestamped within 20 minutes of my receipt would be understandable - nope - though we parked in a spot for that business, we were not allowed to go anywhere else. Total jerks and will make me think twice before patronizing that Snapdoodle or Bartell's again. read more

Earlier afternoon there were two cars parked next to each other in Greenwood. In one car was a blonde woman with her daughter and in another car was a young African American man. A parking attendant walked towards the cars and reached out his arm to place a parking ticket on the hood of the car that the African American man was in and did not put a ticket on the hood of the car that the blonde woman was in. This young African American man happened to be traveling with me and vented to me about what had happened upon my arrival to the car. I then went up and spoke to the parking attendant who then said that he chose not to ticket the woman because she appeared to be on her phone "paying for the ticket." Really? What I find most disheartening (beside the outrageous scam of a ticket it is since we hadn't been there for even a second) is that the parking attendant gave the blonde woman the benefit of the doubt and refused to give the same grace to the African man who had been in my car. read more

This company is outrageous. I am not surprised to see they have an average 1 star rating. I went to Amaro Bistro in Bothell for a drink with a friend and parked in the apartment parking garage owned by Platinum. The parking spot specified Amaro Bistro customers only. After grabbing drinks, we decided to go across the street to Poquitos for dinner. We came back to our cars with tickets from Platinum. We WERE customers at Amaro Bistro, so decided to dispute. Disputes can only be made through the mail. I explained the situation. Unfortunately I did not have "proof" that we went to Amaro because we paid with cash, and I never grab the receipt for a small purchase like that. But I included a copy of the email receipt from Poquitos (I paid online through my phone). They denied my dispute stating that they "read" it. Their response was condescending, and it was clear that they didn't read the fact that I WAS a customer at Amaro Bistro. Seems like many others have had similar issue. I ended up paying the $49 fee because I didn't want to risk having a $25 fee added on top of it. I will be reporting them. read more

I got a parking ticket in Piper Village - didn't see the signs at all. Okay, that seems shady - but fine, my fault so I just paid the ticket without disputing it. Wrote a check, put it in my mail box (due to COVID, not going outside the house). Not sure when the mail was picked up or if there is a delay at the post office, but the payment was 4 days late. I didn't know, they cashed my check... 2 MONTHS LATER I got a notice in the mail saying I owed $25 dollars or they were sending me to collections. No other notices. I'm pissed, but based on the reviews these people are not worth the time so I go online to try and pay - NO OPEN NOTICES for my license plate/notice number (I have a screen shot for proof). This is clearly a scam. read more

Platinum Parking - Parking Near Me - Seattle, Washington

I love being treated like a child. So I enjoyed talking with their customer support team. They never took me to small claims. They never took me to collections. Make them pay the fines associated with collections and throw your ticket away. If no one pays, they will waste money. Also, if your not like me, and you like being treated as a competent adult, complain to Verity, The Green Bean, Razzis, and that Middle Eastern place for having their landlord support such a terrible business. read more

scam scam scam scam scam scam scam very bad dont parking your car here thy stealing your money and scam 0 star no more if you're here to complain about platinum, don't , they don't care about you (.never ever park youre car in this parking) ( piper village east pay lot ) 206-455-0508 scam scam scam scam scam scam scam i was parked for only 2 min start for $44 and end $77 . i paid $77 they're bad people thy ( stealing your money and scam ) 0 star no more read more