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    Platinum Mortgage Group

    4.5 (14 reviews)
    Closed 8:30 am - 6:30 pm

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    Services - Platinum Mortgage Group

    Mortgage services

    Mortgage refinancing

    Home purchase

    2 More Services

    Buyer's agent

    Listing agent

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    9 years ago

    Business owner information

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    Alexis R.

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    12 years ago

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    5 years ago

    Business owner information

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    Alexis R.

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    Review Highlights - Platinum Mortgage Group

    She promised to keep our stress level down and communicate with, Alexis kept her promise.

    Mentioned in 12 reviews

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    Richard Realty Groups

    Richard Realty Groups

    (10 reviews)

    We used Richard Realty group for the second time as our favorite realtor Kelly Lauro is with that…read moregroup and always outstanding. We highly recommend their professionalism, dedication and desire to make their customers happy.

    Brian must own this realty business. Either that or he's the owner's relative because that's the…read moreonly way he could possibly keep his job. How rude!! I simply called to inquire about a home for sale in the area. Just like another review I read, all he could do is talk over me. He just kept asking if I was an agent and if I had an agent and what my name is. Over and over and over again even though I had answered him several times. The fact of the matter is that the house in question has been foreclosed. Brian and company will not make much money on it, hence why he has little interest in selling it. Also someone (I was told the past owner of the house or was it someone who knew the house was empty/foreclosed - a banker? a realtor?) has ransacked the house and taken anything of any value including the antique front gate. And now a bunch of people who may or may not have jobs have moved in. They have a poor pit bull that they let run wild and crosses Rosecrans Street and will eventually get killed by a car. I sure hope they are paying rent. Someone told me they were squatters. Maybe all of the sleazy stuff mentioned above is why Brian didn't want to answer my questions. I wonder, did Richard Realty rent to these people? Or does Richard Realty even know that they are living there? Or does Richard Realty even care? My money is on the last. Minimally Richard Realty should be able to handle taking calls and answering questions. Since they cannot even handle that I find it hard to believe they would be able to handle anything more. There are too many good agents in San Diego to put your money on these guys. DON'T DO IT !!

    Serri Rowell - The Brand Realty Team - Meet Serri Rowell -- the Team Leader of The Brand Realty Team!

    Serri Rowell - The Brand Realty Team

    (133 reviews)

    Serri and George were awesome! Buying a home is always an overwhelming process, but they made it so…read moreeasy. They never pressured us into anything and always made sure we felt comfortable with every decision. You could tell they genuinely care about their clients. We ended up with a home we love, and the whole process felt way less stressful than we expected... thanks to them. If you're looking for realtors who are down-to-earth, patient, and truly on your side, we'd recommend The Brand Realty Team in a heartbeat.

    A Seamless, Professional Home-Buying Experience with Seri Rowell…read more From our very first conversation, Seri demonstrated the utmost professionalism--she guided me (and my family) through every step with clarity, confidence, and genuine care. Her extensive knowledge of the San Diego market was evident, and I felt like I was in expert hands the whole way. What truly set Seri apart was her attentive listening. She consistently asked thoughtful questions to understand our priorities--our must-haves and nice-to-haves--and tailored her search accordingly. It was clear she wasn't just showing houses; she was working hard to find our home. Her response time was exceptional. Whenever I had a question--whether it was about a property detail, paperwork, or next steps--Seri would respond rapidly. Even evenings and weekends, she was reachable and dependable. This level of availability brought so much peace of mind. As one past client said, "She was always available for questions... and informed us what to expect" . Overall, working with Seri--and the wider Brand Realty Team--was absolutely seamless. All parts of the transaction flowed effortlessly: from viewings to offers to closing. The process felt well‑orchestrated and stress‑free, exactly what first-time buyers dream of. One review perfectly captured it: "Wonderful experience from start to finish... Extremely professional and fun.... All bases were covered" . --- Summary: What You'll Love About Seri Professional, knowledgeable, and respectful throughout Listens carefully and adapts to your needs Lightning-fast responses, available when you need her Smooth, streamlined transactions--no unexpected bumps If you're looking for a realtor who blends top-tier expertise with a personal, responsive touch, Seri Rowell is the one. I couldn't recommend her more!

    Erin Wade

    Erin Wade

    (126 reviews)

    Selling and buying a home can be very overwhelming, but having to right Realtor can make all the…read moredifference and that is exactly what I experienced with Erin Wade. It was time for my mom to finally downsize to a home which would be more manageable; square footage to yard maintenance; for someone in their 80's. Therefore, I searched Yelp and after viewing the realtors on Yelp, Erin Wade stood out even before I read her reviews. I called Erin and set up a meet and greet with my mom and husband to discuss options for selling and buying a home in the area. From starting to finish, Erin was friendly, professional, and went above and beyond to make the entire process smooth, stress-free and successful for my mom who has never had to deal with selling and buying a home for over 30+ years. Erin is incredibly knowledgeable about the market, communication was always clear and timely, and she responded to all texts and/or emails in a timely matter even while out of town for family event. If it just so happened Erin was not available, she assigned someone from her team to cover in her absence. Erin made sure we were kept in the loop on any information about the property my mom was selling and the one she was purchasing. Erin really catered to my mom's needs and to my husband and my expectations during the process. Overall, Erin made us feel we were the only customer even though we know that is not true. We; my mom, husband and I, are grateful to have found Erin Wade and her team to help my mom sell her home and find her forever home. If you are looking for a great, reliable, friendly and knowledgeable Realtor. Erin Wade is that Realtor. I will definitely call Erin Wade when I am in the market to sell my home.

    I can't say enough great things about working with Erin! I was tasked with selling my late mother's…read morehome and needed to handle everything remotely. Erin made what could've been a stressful and overwhelming process incredibly smooth. She lined up vendors for repairs, landscaping, staging--you name it--and took care of every detail with care and professionalism. She kept me in the loop the entire time, explained the comps clearly, and had a strong marketing plan that really made the home shine. Her advice on what to fix and what could be left as-is was super helpful. If you're looking for a Realtor who's knowledgeable, responsive, and truly goes above and beyond--Erin is the one. Highly recommend!

    Lincoln Realty Group - Steve and Diana Lincoln - Owners of Lincoln Realty Group Making Excellence a Common Practice

    Lincoln Realty Group

    (12 reviews)

    We proudly hold the record for the highest sale price of any home in our development despite the…read morefact that we have the smallest model. And we had a 30 day escrow. Maybe we were lucky, but we think that the skills of Steve Lincoln, his wife Diana and adult son Bryce, had a lot to do with our extraordinary result, When we interviewed Steve for the listing, we were impressed with his proactive approach of paying for an inspection so we could resolve problems before the buyers noticed them. Steve is a master strategist and he crafted a teaser "Coming Soon" campaign which drew a record crowd on the first day of showing. Two viable bidders came out of this group and one of them became the buyer. We navigated through some challenging negotiations with the buyer over defects surfaced by her inspector. Steve was invaluable in navigating these issues and keeping our deal alive. In responding to these issues, Steve drew on his wide network of subcontractors and specialists. Steve was 100% committed to bringing our efforts to a successful conclusion. Always very accessible by phone or in person. An excellent communicator. His team treated us not as mere business associates, but as friends. We highly recommend Steve Lincoln and the Lincoln Realty Group. Five Stars ++.

    Selling my home was a wonderful experience for me! The…read moreentire Lincoln team, Steve, Diane and Bryce, each participated and helped me in their own specialized way. Throughout the process they kept me totally informed and delivered on everything they said. Their care and attention to detail made selling my home easy and relaxing. I highly recommend this team!

    Dave Pennington -CrossCountry Mortgage

    Dave Pennington -CrossCountry Mortgage

    (381 reviews)

    Dave Pennington is an amazing mortgage officer. Our realtor contacted him on short notice to help…read moreus close on a house 13 days after our initial contact, and he nailed it. The backstory is that we originally were working with a different mortgage officer for a different company, but she warned that we weren't going to be able to make the closing date. That freaked us out, and our realtor recommended we switch to Dave. I'm so glad she did, because Dave really stepped in and got things done, as soon as possible. It's like he had a fire lit under his butt and needed to move move move. We really appreciated that. He pushed us to get things turned around quickly, and he pushed everyone else involved in our transaction (especially the escrow company, which was having issues). On his own initiative he contacted the relevant parties (e.g., the escrow company, our financial advisor, our insurance agent) when things were unclear or when they needed to be pushed. And we were able to make our closing date with days to spare, with a solid mortgage at a very competitive interest rate. Dave took the time to explain the complexities and walk us through things, while also pushing things along and sending us reminders when we were forgetful. One thing I especially appreciated is that he acted as our advocate and gave us advice, rather than being tight-lipped and trying to cover his own butt. In other words, he acted as if he wanted us to get a loan and get the house, and his job was to help us make that happen, rather than trying to protect the bank from all possible risks and just make money for the bank. I recommend Dave most highly.

    Seriously the best! Was able to get me a loan quickly and a great rate. He definitely stays on top…read moreof it and makes the process very easy. I have recommended him several times and everyone has had a great experience!

    Platinum Mortgage Group - mortgagebrokers - Updated May 2026

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