Initially Michael came over to quote. He was on time and friendly. Although he wasn't the cheapest we decided to go with him as he could start the next week. That got pushed back as his previous job overran. We were understanding of that and he promised to start on Monday. On Friday he confirmed again that they would arrive between 9.30 and 10 on Monday.
Monday morning no sign of him. I rang him at 10.30 and was told the van broke down and had to go into the garage. Why couldn't he call at 9 when he would have set off? I took time of work for nothing! At 3 that day he rang and positively confirmed, yes we will be there tomorrow before 10.30. Jim (Michael's dad) and his crew arrived around 11.15, but completely unprepared and unaware of the job. I had to explain the whole job again to Jim and he said, oh I don't have the right machines with me, I'll have to rent them (to get rid of some tree trunks, as discussed with Michael). We will come back tomorrow, before 10, as it would be much easier and quicker with the right equipment.
Wednesday morning at 9.30 Jim rang. I'm here to pick up the equipment but I want £ 2K more to do this job or I am not coming because it will be too much labour, but Michael always said he had to quote more because of the labour. We did not agree to this blackmailing and told them we will hire someone else! AVOID IF POSSIBLE! read more