Amanda is the best she is very professional and I think she will be a great center director she is always friendly and it makes my donation so enjoyable read more

i have given plasma multiple times and that place is awful! it's dirty, you have to wait forever even if you have a scheduled time. the first time I went I had a massIve bruise from not inserting it right. the second time I went they started it in my left arm after digging around for 5 minutes then had to stop half way through it and restick me in the other arm. my veins are not the issue. it's the staff. never again will I go there! read more

its a good place ,good people ,good environment but the one light skinned girl Jess idk if she was nervous ,shy or overwhelmed but she ain't do it right but everybody else was good blood & plasma flowing but not me she cute and all but today ima giving HER a 1 star even tho she fixed it and cared but still 1 star. read more

i've donated here for 3 years. I haven't donated since last november because i was pregnant. I've seen people come and go. they stopped giving powerades because people kept stealing them somehow and also the unisex bathroom is always nastyyyyy. i saw blood everywhere at times in it and pee or tissue on the floor. But at least i got in and out at a decent time because we had MORE STAFF. Mrs Kim and a few others are helpful at least. But ever since i heard the manager Ash left for another position, it all went to hell. They fired sooo many people and it went into chaos, theres so little nurses in the bay and in the pay window to stick others. why would you fire without hiring people? They tried to save money i'm sure and even denied us the bonus every year in november by a sudden "low protein". we were fine and suddenly on a bonus its an issue? this happened 3 times then the next week or so i'm suddenly fine. It is chaos right now and my fiance was denied to donate last week because of said scammy bs. We have an 7 month old and we couldn't get him diapers because of that. He has to wait for a doctor (who hasn't apparently showed up all week) to give him the okay EVEN THOUGH they told him on the phone he's fine. so why should the doc give him the okay if his chart is fine? so he might miss ANOTHER week which forces me to donate instead to help pay bills or the electricity will cut off. I have to re-enter as a new donor which will take a long time for them to see me due to this chaos and i need to get home to my baby to feed him and hopefully what i pumped is enough, i walk 45 minutes, no bus routes home and back. PLEASE FIND ANOTHER DONATION CENTER. Hoxworth Blood Center is great but not close to us sadly. if it gets any worse it'll get shut down. read more

I'm a regular donor here just because the location is closer to my house than others but when I tell you I've never been to a more unprofessional business...I'm not joking. The men and women who work here DO NOT CARE ABOUT THEIR JOBS OR THE PROPLE THAT WALK THROUGH THE DOORS. You can genuinely tell when a person cares about how they present themselves in a personal & professional manner. These people will talk about their personal lives , complain about their jobs , walk around talking instead of checking on other donors. They do the bare minimum to get you in & out. I'm currently hooked up & donating as I type and waited 15 minutes for the lady who stuck me to come back because my machine flow had stopped( very easy and quick thing to fix had she been standing nearby ) , all while she's walking around TALKING in the front. There are a very small number of people here who pride themselves in providing excellent service, warm personalities and professionalism. They are the reasons I come back but I do hope they eliminate 80% of the staff here and bring in some better workers. I appreciate the staff that truly care ( front desk was so helpful this morning ) . I'll be happy the day I stop coming. read more

Had a very bad experience at this place. Staff was very unpleasant and unprofessional. Cut off walk-in time @12:30pm. When the sign say cut off @ 2pm. Was told the police was called on me. So I stuck around for 30 mins, didn't wanna run from the police. No police ever came. This place needs to be closed. Constantly short staffed. Workers cutting corners and not paying people after the donation. read more

PlasmaCare - Sunday time they make up as they go. They cut off the walk in time at 12:30pm. - Blood & Plasma Donation Centers Near Me - Cincinnati, Ohio

Honestly this place deserves 0 stars instead of one, the staff could careless if your satisfied or not. There bathrooms are about as foul as the employees attitudes. But that wasn't the key reason of leaving this review... I came in and donated 12/2/22 after waiting an hour and a half of sitting in the lobby just too get my vitals taken I was then taken back too sit another 30-40 mins before being sat and stuck. Upon finishing my donation I went too see if I received my payment as always no payment drive home check the app again still nothing in my account I call the center 3-4 times no answer smfh. I drive back up too the center too be told there payment system is down and I would receive my payment either today or tomorrow at the latest, THEY COULD OF SAID THAT OVER THE PHONE HAD ONE OF THE CLUTZ ANSWERED THE PHONE INSTEAD OF WASTING MY TIME MAKING ME DRIVE 20 MINUTES BACK UP THERE or how about disclosing this before donating or making an sign on the front door. It's pitiful they keep switching the management up and it gets no better same s*** just a different day honestly. Maybe it's time too begin calling corporate. Would have been content if it was disclosed before hand or how about an employee would of answered the phone. read more

The environment at this place had me scared for my life. The staff have no control over rowdy or drug using customers, which is very unsafe and I felt that my life was in danger. Within an hour of being there my first time, I sat near the back, and a man was going in and out of the bathroom, turns out he was selling drugs. He then tried to sell his mixtape to me and my friend, and I said no multiple times, but my friend entertained it. He then got in his head that we were stealing it and started reaching for something (knife or gun) in the back of his pants. I instantly felt the blood leave my face and I was in shock. He then ran to the bathroom and one of the staff called security, he ran out toward us saying "snitch's die", and then ran out. read more

Had a very unpleasant visit ..arrived before 2:00 cut of time for walk ins . but like before the sign in sheets have been pulled early,never have I made a fuss or lost out do this, but for today was totally different Sunday is my normal donation day and for some reason they was totally slammed .and I knew I was going to be in for a long wait ..but I never made it past the front door even though I was on time and a regular of Sunday" being one of my days" ..that being said I'd also like for all to know ..I'm also am a business owner and proud member of the better business bureau"BBB"and I'd never treat one of my customers like this nor leave them unsatisfied...I plan to take all matters to the top of whom Evers list this may need to go to. and make my complaints known ,this being very unprofessional and discourteous to me and others causing total dissatisfaction or want to return ! How do you knowingly treat customers the way I was nor offer some sort of response or resolve to my issues at hand - something so easily dealt with before turning a committed donating customer away ..in which I lost out for my second donation of the week and said bonus to be an extra incentive for coming in and participating in said programs..also in which I receive text messages for correspondence and home mail to ..I do believe I should have been helped rather than chastised for my timing of coming in .5-10 minutes before cut off window . front desk worker clearly didn't wanna take anymore work load for the day and deal with me or for me with upper management .this seems to be a problem here and also defective for returning donation processes ..please either contact me and work through this or help with the resolve of said matters above ..I have no other recourse but to shoot all matters to the bbb and home office of your head courters corporate office to meet my resolve read more

I have had nothing but positive experiences with the staff! They are professional and friendly. Yes it gets busy but the staff work as quickly as they can to get you to the next step. There is a computerized process to answer the "How is your health?" and those type questions and that is running smooth. I enjoy my time when I am there!!! read more

First time donating and is a complete regret.the place is filthy.. If i could give 0 stars i would now...7 days after donating my the arm i gave blood is painful....brused stiff i have pics and there really bad looking if i could post them i WOULD....deep bruising-stiff 12 inchs at at lest right where they injected the needle. Today its still hard to pick up anything heavy.. There nurse tells me WELL YOU SIGNED A WAVER." There corporate office do not, even return my calls.....God knows now if this will heal or be 100% as was when i first donated. You have been warned. read more

The staff is kind and usually conversate with the clients. As long as yur respectful in there they will be respectful. The wait is a bit long at times but they do the best they can efficiently. read more

I was here on Nov. 15, 2015. I witnessed the female check-in attendant arguing with a customer as follows, "at least I have a job and you obviously don't." This is just an "extract", of the waiting room ruckus and back and forth between the patron and the employee of plasmacare. The superior and pompous attitude of the plasmacare employee literally made my eyes tear. Moreover, this is a side note to the reason I chose to give this place a review. Finally, after witnessing this exchange and the internal struggle of staying or leaving, before I could decide what to do, my name was called. This was not my 1st time visiting this location, prior to Nov. 15, I waited without incident.. my first time actually giving plasma was traumatic since the technician was heavy handed & incompetent . This 2nd time the technician was just simply incompetent. Anyone will tell you that knows me, I am quite and don't like to bring attention to myself. These people are serving a vulnerable population at the Seymour Ave. location. It is riddled with impoverishment, lack of employment, lack of education and hopelessness. These people should be treated with respect and dignity. Since they deserve it. Respect and dignity is not what I have witnessed. I WILL NEVER VISIT THIS LOCATION AGAIN!!! The technicians I am sure are doing the best they can, however, they need more training with needles and customer service. If this is not addressed my next steps are to call the Department of Health. I encourage everyone who visits this Seymour Ave location to leave a review. IT'S CALLED COLLECTIVE ACTION!!!!! read more

After arriving at 11, we sat for two hours waiting to be brought back. We waited so long that my allergic asthma started acting up in the dry air and I had to use my inhaler. The coughing earned the consternation of the staff. Then after another half hour and lots of paperwork and all of that I finally called back and then told that because I used my inhaler I couldn't donate. Nice of them to wait to let me know that. read more