Usually wouldn't review a place like this but the staff here are excellent and Colleen in particular is one of the nicest, most personable, most thorough, and must immediately trustworthy practitioners I have ever encountered. People like her providing services like the ones PP do are, at the risk of cliche, true heroes to me. Couldn't recommend her enough. read more

Incredible staff, every single person I interacted with was so sweet! They made my visit so easy and smooth, and it took no time at all. I even accidentally left my ID there and they were so nice about it. Couldn't have had a more pleasant experience! read more

Anna Dowling was excellent, very good energy and created a safe atmosphere for me at my appointment. The staff is kind, and very respectful. Thanks folks! read more

Do not come here. I have been here multiple times and did not have my needs met ! It was like they did not even listen to my concerns. I asked for a pap and full panel testing. They said I "didnt need" either and gave me an IUD instead. Come to find out my boyfriend has been disloyal and now they put me at risk for PID because they didnt listen to my concerns. They did not listen to my medical history as well that was a contradiction to my iud. I needed a pap because cervical cancer is in my family. They denied me my needs and pressured me into a surgical procedure that messed me up even more. They only care about giving you birth control not your health read more

I went in to get a pap and my implant replaced. I was told by the provider that I had two more years before I had to worry about my implant ( it had already been in for 3 years) that was a big fat lie. My current provider stated no it's only good for 3 years. read more

I don't give out one star reviews very often... But sadly, this place deserves it. They are super unorganized, the exam I received felt rushed and the staff came off as uncaring. Please contact me if you would like more info. read more

Every time I come in here I have a great experience.. I'm not sure exactly what the first reviewer is speaking of.. if you treat these people kindly and with respect you get the same back, as with any other place that deals with the public.. The receptionist isn't always the most pleasant person, no, but the actual staff when you're taken back are. I was recently in and dealt with a male nurse whom was the most polite and comfortable person to talk to that I've met since moving to the area. He conversed with me about where I was from, himself being from Texas, etc. The actual doctor herself was very kind and cracked jokes as we spoke about random things during my visit. They were both very kind and comforting about the amount of pain I was in from getting an IUD inserted. I go out of my way to come here instead of a regular gynecologist, I love this center. read more

I am super impressed by the friendliness, thorough, knowledgeable and fast care I received. Best experience ever!!!!!!!!!!!!!!!! And the follow up for labs is amazing. They email me with status. Amazing!!! read more

I agree with the previous reviewer. It seems like in 7 years, they haven't changed a bit. They are incredibly unorganized, I haven't received test results back, and my appointment was 16 days ago. They told me it would take 7 business days to hear back from them. My initial appointment also felt incredibly rushed. I felt like cattle and that they wanted me out the door as soon as I got in the exam room. I didn't even get to express most of my symptoms, and they rushed me out. I did not feel listened too, or heard at all. I ended up going to the Walk In clinic 4 days later, for something this office had missed. And had a completely different experience. I'm not sure if the Planned Parenthood office in Mount Vernon is understaffed or what, but it is terrible that in 7 years, it seems like nothing has changed. If I don't get my test results by Monday, I am going to try to get my money back. read more

Mt. Baker Planned Parenthood is great. I really support the whole organization, their mission statement and their goal to provide affordable/free reproductive health services to all women and girls (men too) who need it. Particularily low income women. As far as the Mt.Baker clinic in Mount Vernon is concerned I've never once had an issue and I've been going for almost 10 years. I first went when I was 14 or 15 to get put on birth control and because I was a minor who had no money or insurance they made sure I had access by enrolling me in the 'Take charge's program. I stayed on it up until 19 and after that I've used my Medicaid and now CHPW apple health insurance. I've been to this clinic many times for a plethora of things at their old little clinic on college way to their now bigger new clinic on division St. Like I said ive got birth control from them since I became sexually active as a teen (they are great with minors because it's all confidential, they call from blocked numbers & never identify themselves on the phone unless they know it's their patient and NOT the patients parent, although my mom knew what I was up to and was thankful for the clinic) I've been in for STD testing a few times, got treated for chlymidia when one of those tests came back positive. I've gone to them for my first pap smear, another exam to get checked and then treated w/antibiotic prescription for BV (which isn't fun to have, neither is the exam but it has to be done)... Let's see I got an HIV test that only required a prick of the finger & no drawing blood, results back in 10 mins. I've had a breast exam as well and a referral for an abortion. I've always made appointments in advance so the wait time has been no longer than 15 mins, never did a walk in. Love the whole staff. Front desk make me feel comfortable with questions and the medical staff is great an very professional and open. If I could I would find a way to volunteer, advocate, protest, or even March on Washington for planned parenthood after all this flack they've been getting after those heavily edited false videos made by the 'Center for medical Progress' which is really a Pro life group (more like anti choice) and the lies spread by the conservative right & Christian groups about PP selling baby parts, doing late term abortions, being an abortion mill/factory is so off that it's disgusting me. Only 3% of what PP does is abortions, the rest is extremely needed medical reproductive care that low income women wouldnt otherwise get. The fact that this incredible organization has been fought tooth and nail, investigated constantly without cause (& found no wrong doing) and had straight up lies spread about it to incite hatred, ignorance and violent rhetoric. Between all Pro life groups, Republicans in office, Carly Fiornia, and that damn Bill O'Reilly they've cause so much violence. The recent Colorado PP shooting was done by a mentally disturbed man (terrorist) who watched fox news 24/7 and bought into the thought that the fake video about selling baby parts was true. When it came out to be false, fake, and those responsible were criminally charged the right wing media down played it and never corrected their snap judgments which led to that guy thinking it was true and he was saving babies by shooting the place up!! Years ago Bill O'Reilly nicknamed one of the best premier abortion doctors, George Tiller, tiller the baby killer. After doing enough stories on him, propagating lies about what George tillers medical practice was actually about, some pro life group member went and shot Tiller at church. O'Reilly never once admitted on TV that George Tiller only did late term in the case where the mothers life was in severe danger or if the baby had such a dysfunctional disease that it would live a very short life (hours, a few days) in great agony before dying and that in order for these late term abortions to occur they had to be approved by 2 separate doctors (not affiliated w/tiller) and that these women wanted their babies but just couldn't have them. He never mentioned that. And it ties into PP because the Republican majority in Congress is trying to defund it which would leave tens of millions of women without access to contraceptives, pap smears, STD testing/treatment, uterus & cervical issues and basic health care that could save their lives. read more

When I went to this clinic i was a little nervous, however the staff was nice, courteous and didn't laugh at my obvious discomfort 5 stars all the way. read more