I would highly recommend planned parenthood to anyone seeking low cost or free reproductive care!! Everyone is so nice here! I am trans nonbinary and began my HRT journey with them just a couple of months ago because I feel the most comfortable at this office rather than my PCP. I go to this location for in person but my telehealth appointments have been wonderful too. I have always felt listened to and respected which is rare to find in healthcare as a trans person. I also have anxiety and dread anything having to do with medical offices but I end up leaving my appointments relieved because of my good experience. read more

Super amazing staff! Always playing calming music in the waiting room and very cool inside. My appointment went very fast and there was hardly anyone in there in the afternoon. The ladies are kind and helpful and I had a very pleasant experience. read more

Do NOT go to this facility. I had to take someone to the Antioch Planned Parenthood on Buchanan. After waiting in the waiting room for about 30 mins, a worker asked me if I had a mask. I said no. She said okay I will get you one. Right after that, another worker came and said "do you have an appointment "? I said I don't, but I'm here with someone who is back there. She said, "You can't be here in the waiting room, you have to leave. There were others who had people with them. Why did she single me out? I felt like they treated me like a second class citizen. Very RUDE and Disrespectful!! I hate this place. There are many other alternatives. Don't give them your money! Do NOT support them! read more

Planned Parenthood - Antioch - Other places to go - Medical Centers Near Me - Antioch, California

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Would give 0 stars if possible. You will be there all day so be sure to block a huge chunk of time for your appointment. You could get there 30 mins after your appointment and I'm sure they haven't called your name yet. It's that bad. read more

The manager Souad is amazing. She helped me so much with renewing my application and just being a friendly face for a nervous visit. She was even happy to share her snacks with me! And when I finally went through to my appointment (short wait time!!) they made sure I was relaxed, got a cool cup of water, and provided me with relevant information for future visits, too. "We're not here to judge, we're here to help" is the quote that stuck with me! I can not recommend them enough. Great job everyone. read more

The service here is top notch. I made my appointment online and when the day came, I got seated and called in without much of a wait. Then Daisy helped me with all of my questions and made sure I understood everything before the appointment was over. Everyone at this clinic was sweet and attentive. You guys truly blew me away with your service! Thank you! read more

Maria was great very comforting was there with me every step of the way during my testing with me being nervous. Such great people that work here. Great place to been seen read more

I genuinely love this office and enjoy every visit! The receptionists, medical assistants, and clinicians are always the sweetest, most kind people. They make you feel so welcome and comfortable, and you can truly relax and know you're in great, gentle hands. Their level of sensitivity and overall kindness and compassion are qualities I wish I encountered more frequently, especially in the medical field. They always make you as informed and knowledgeable as possible on any procedure or medication you will be receiving. They also leave space for questions and concerns and ensure you're heard and provide you with as many resources as they possibly can. I couldn't recommend them enough! read more

Jackie helped me when I got into my room & she was awesome she listened to me & was very personable & so kind. it felt like talking to a friend. Jess the nurse practitioner was amazing!!!! They made me feel so safe & comfortable to talk about what I was experience. I had a great experience they walked me through everything they were doing which gave me peace of mind. Catalina gave my my TB shot & I don't like shots but it didn't hurt at all she made me feel comfortable walking me through everything she was doing. LOVE this place I have yet to have a bad experience!!! read more

Literally the BEST location! I've been to a few in a few separate cities, and NONE OF THEM were as fast, friendly, and efficient as this one! I had recently visited Fresno,CA location for a checkup and could not be seen. But here I was promptly checked in (despite being a new patient), evaluated, and given medication all within 40 minutes! Definetly recommend this location! read more

This location is extremely convenient as its close to my house. But the wait and staff are ridiculous. I've been here a few times and everytime there is a wait. Like a 45 minute to a hour wait even WITH a appointment. Some staff behind the desk are rude and unprofessional. You come in and they do not greet you. I have personally seen several staff walking around. They see you...you see them...you make eye contact...your clearly here for service and yet no one greets you. Its hard to form a line because the office is so small. The last time I was here I was told to sit and wait...which I did...during the time two people came into the office which the receptionist allowed one of them to go in front of me. I can't complain too much because I'll unfortunately continue to come here as it is close to me but the wait and the lack of professionalism is too much. read more

Had a good experience here. Everyone was nice and very helpful and discreet. Special shout out to Domanique who consulted with me. She had a very positive attitude and was super nice, friendly and knowledgeable and immediately put me at ease. read more

This is by far my favorite planned parenthood to go to. The doctors and the staff are so friendly and are always treating me with care and kindness. Dr.Tiffany knows her stuff! She makes you feel comfortable and safe. I always come here! read more

I was in on 5/13 and the woman at the front desk was so professional and so friendly! Sadly, I did not catch her name but she definitely deserves recognition. Thank you for making me feel so comfortable! read more

Always an easy time coming in everyone is friendly and very knowledgeable and helpful with any questions. My appt was at 11:30am got in and out quick even when they have technical issues going on they are still super speedy! Dominique was super nice and helpful and kind and very light on her hand lol thanks Dominique read more

Came into planned parenthood after taking multiple pregnancy tests. I was very stressed and confused and just needed some help when it came to trying to figure out what was going on with my body. The worker at the front desk was incredibly rude and even laughed at me when I answered some of her questions. Very not welcoming. They tried to charge me over $100 for a simple urine pregnancy test. So insane. I highly recommend that nobody visits this location. Planned parenthood is supposed to be so "helpful" and "safe" and I can't see how. Very let down to say the least. read more

Nurses and the doctor were very informative and kind. They put up with my cussing while getting blood drawn

Amazing hardworking, compassionate staff. Every single moment I was there they did their best to make sure I was comfortable, MO made sure I had a enough time to ask questions , never once made me feel judged, and went above and beyond accommodating specific needs I had. I went twice, because the first time I wasn't ready. She told me to come back when I was ready and that it was ok I couldn't do it that day. She gave me all options including Prenatal services, wich I didn't know they also did in this Planned parenthood. When I came back a few days later, Jacky helped me and gave me the same care that MO offered me last time....there was a longer wait that day, but it was because a person fainted and they were taking good care of her. I obviously didn't mind because I knew if that was me on the floor they would give me that same care, time and attention. Thanks to every single caring staff who worked with me. I would highly recommend this place to any person whose had to make the difficult decision of having an abortion. This team will make and difficult day feel normal. read more

Did you know they offer prenatal care? I sure didn't. I went in for a pregnancy test in August and was informed of prenatal care. Made it so much easier than having to look for a dr. Every visit so far has been great. Get taken to the back quickly, and seen by dr. They also have a counselor that provides many resources, if needed and a nutritionist. They get my lab work done quick as well as sonograms. read more

I've been to this facility twice within the last 3 months and have had very pleasant experiences both times. I got seen by the same dr twice and she was very sweet and made me feel very comfortable during my Pap smear, it wasn't awkward at all. I was seen very quickly, with an appt, both times. Didn't have to wait more than 15 minutes. read more

This office is extremely slow and inefficient. I have come in to pick up a prescription(I didnt meet with a nurse or anything) and I was in the waiting room for 2 hours. I went there again for a UTI. I, again, waited for over 2 hours. Why does it take so long to get anything done in this place!? Next time I will probably pay the $100 and go to a real doctors office instead of waste my entire day waiting for these people to get their crap together. read more

Dr Tiffany was amazing at my appointment today and so were her nurses she really educated me on my reproductive health and sexual activity which support The kind of life style I want. No judgements just knowledge and support. So lucky to have come acrossed this gem . Go planned parenthood read more

I was just writing a glowing review for my OB when I remembered how lucky I was to have her, and to never have to come back to this place!! The staff here are rude, uninformed, and VERY slow to serve. Even if you're the only one in the clinic you're gonna have to wait. Never going back, and I have to say, if you have to use PP go to another clinic, this one is a dirty DUMP. read more

My first time going here and I was impressed. The staff here are all accepting and sweet people. I felt no judgment there. These employees deal with a lot and still are there to help their community. They offer so many services here. read more

everybody was so nice my wait time was close to nothing and I got there early. Everybody I spoke to was well Informed and all of my questions were answered. I have the nexplanon so I get super nervous when I need it replaced bc they have to cut my arm but my dr was super nice and so attentive she talked to me calmly the entire time and helped me not think about it while it was happening. It was so appreciated thank you. read more

Since I am in the process of filing for permanent SSI Disability, I come here for my check ups because based on my 0 income my insurance picks up 100%, but not at my regular GP. The staff was amazing and genuine. They made me feel comfortable during all the testing. My appt was at 940 am and I think they were running about 15 minutes behind ( really no big deal. I've waited longer at my regular doctor's office) Miriam was the one who checked me in, then she was the one who started my testing - BP, and all the basics. Wow she was phenomenal! Super sweet and informative at every step. Tiffany was my, well, I guess, my doctor, GP, I can't remember her title, I just remember how comfortable she made me feel and explained everything to me. In between Tiffany and Miriam, Cassandra, the counselor, came in and talked to me. She wanted to know how I was doing, being recently placed on permanent disability, so we chatted for a bit, allowing me to discuss or release some frustration/anxiety. All in all, I hate going to the doctor, but this experience was very good. Thank you staff for an enjoyable experience! Sincerely, BOB read more

Some of the girls working there are so rude. Like I know a lot of times visits are free but I doubt they're working for free so why the attitudes? Or maybe it's just towards black people since a lot of the patients I'm sure are black and you know how most people have negative feelings toward black people. Make sure you call about your STD results especially if you're a black male because they won't call to tell your results because you know our health doesn't matter. read more

This place is out right a waste of time. My wife made an appt, we come in 30 min early and they take her to the back and tell her that I cant follow. I now have been waiting 2 hours for my wife to come out and the nurse in the back is playing music on her phone. She tells her co worker patients have to deal with waiting because "she dont want to hear it anymore". Do not, I repeat do not come to this place. read more

I have been to this location several times due to it being the closest location near me , I've had nothing nut great experiences with staff and the Dr.'s they are always welcoming and always open to hear your concerns. I've had my pap done for the first time and I was so scared nut the DR was amazing and I felt at ease , would highly recommend this location to friends and family :) read more

I'm not comfortable with the quality of service from here. I will try a different pp from now on. I feel they can spend a little extra effort in communication and it would make a big difference. I did not get my main questions answered by the practitioner. They need to improve their communication w/ patients. I do appreciate that the services are available though. read more

I hate this place! The receptionist are horrible and uninformed. This year, Both times that I've come to the PP in Antioch for services with an appointment they say, "sorry, we don't do those services", but when I go to PP in concord they do accept me with an appointment and they do the services I needed. Don't waste your time at the Planned parenthood in Antioch. I rather make a longer drive to the planned parenthood clinic in concord which is way better than the dump clinic of planned parenthood in Antioch. Negative: -bad customer service -not well informed receptionist -wasted my time to drive to their clinic when I scheduled services, but ended up turned away. Positives: -about 4 years ago I received birth control pills from this clinic, so thanks! It took like 2-3 hours, but I got BC pill at no cost. - 3 years ago I got treated for a uti I had and got better right after I received medication at this clinic, thanks for that too. read more

This place sucks! I've been here numerous times for the same thing and still no luck. Don't expect to be in and out within the hour even with an appointment. Slow, unorganized, and rude as hell. I would have been better off making an appointment with my doctor. read more

The Planned Parenthood staff were very attentive, cordial and explained things to me very well.Even though the whole staff was very recourse full and full of knowledge I'd like to give a shout out to four amazing women (Denies, Citlali, Charlotte, and Clinician Kate ) who made a very scary moment in my life a bit easier by making me feel super secure and sure of my options going forward. I want to thank Charlotte especially for helping me develop a payment plan and for helping me wave my co pay on certain medications. Denies was great supper attentive and a sight for worried eyes her fun demeanor kept a smile on my face through a trialing time in my life she was even kind enough to let me borrow her phone charger when my phone ran out of battery. Citlali helped me relax while I was freaking out waiting for my test results to come back. Clinician Kate was very well composed while explaining and answering my questions she was super clear and answered all my questions in such great detail . I just want to thank these four awesome women once again for their abundance of kindness. I could not have asked for better staff to help me out through my very hard time read more

The staff is very nice, helpful, professional, and I had a good experience just all around here at this Planned Parenthood. The wait for me wasn't bad at all, but it is expected of course. I was in and out. read more

This has got to be the worst place in America I've been here 2 hours and still haven't seen a dr just random nurses that don't know wtf they are talking about they are very unprofessional and uneducated I will never go back here again and I don't recommend anyone else does either the way they speak to you through the window so everyone can hear you then slam it when there are done WoW !!!! Overall the worst experience in the world and I only gave them one star because it made me they deserve none read more

I wish I could put less than one star! Very unprofessional and unclean! The waiting room smelled terrible and the doctor was rude. Better off going to a real doctors office or hospital! read more

Went here today and received awesome experience the ladies are very nice. Don't get why they have such bad reviews here

I hate this place the receptionist suck they are extremely rude and so is the staff in the back! I will never go there again