Front staff spends way too much time on their cell phones and socializing. Total fbar yesterday morning trying to use the total body enhancement. Booked it, was told I was good to go....there was someone in there. Front desk was confused, checked the schedule, checked the room. Was told it would be empty in 'a few minutes'. Come back after 5 mins., I'm told I'm good to go.....yup, person is still in there. Meanwhile, a member/staff/friend of staff casually says, oh, my mom's in there. How did they not know the room was in use, they need to program the unit? So, 10 minutes later, after the person has finally left, the unit cooled down, I tell them to start the program after 1 minute. Imagine how happy I am to have to redress and go back to the front desk after waiting 5 minutes for it to start. read more