At first it was a dream. Nice employees, available appointments, reliable withdrawal from the bank account to pay said membership. Then it started going downhill. I'd book three appointments and have to fight for each of them. RedLight, Tan, Massage Chair. I'd come out of red to find that my tanning slot has been given to someone else, and that leaves me waiting in the lobby in a robe. Extremely uncomfortable. Rarely is there a robe in the rooms, and if it is there, I've found them to be used. Unmarked "protein balls" with no allergens or nutrition facts in the fridge. Word of advice: don't waste your money or time. They are bullies. read more

Love the service and services. Always got something available to do. Thanks !! Should def give a visit for a spa day or glow up day

She has made so many changes and has added so many new things to try out. I used their blue light therapy w/ the massage chair and she gave me a free session to try it out. 10/10 read more

I went in to tan my buns, because my tan lines were pretty embarrassing. I stepped in and asked about how much one session would cost. Unlike any other tanning salon I've been to across the country, she explained that only a small portion of the facility was tanning, and it was more like a spa. She offered me a tour and 3 minutes into it, I was sold! I just spent the better part of 3 hrs here, and I purchased a membership considering their located in at least 32 out of 50 states- Which is important to me because I travel. Money well spent! read more

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The WORST spray tan ever. I usually go to Butte and love them so much. This one was so dirty. They don't clean the floors of the stalls, so the bottom of my feel looked as if I was walking in mud. The girl didn't give me the color that I asked for, and it turned out splotchy. I wish I had just gone to Butte :( read more

This place is fantastic. Staff are always helpful & extremely nice. Facility is clean has high quality equipment. Love going there!

It is a good place with good people. The lady that runs this place hires really good people. The people are always nice and welcoming and they do a good job. Helena is lucky to have an entrepreneur open a business like this in the town. The tans have always been great as well. Its a really nice place. read more

I cannot recommend Planet Beach as the contracts they require you to sign to use their services are not in the customer's favor. There are penalties for canceling your contract and many services are an up charge from your monthly fee. I finally went in to cancel my contract because I pretty much stopped using it once the owner instituted a "solution fee" to use the spray tan services. This fee is anywhere from $10-$20 a session depending on what type of session you want. I used the equivalent of 2.5 months of services over three years and asked if they would waive the two month cancellation notice fee. The owner refused saying it was part of the contract I signed. She said I used $2400 worth of services in 67 visits and didn't that make me feel better? No it didn't especially since my reason for having the membership was to use the unlimited spray tan services which went away within the first year I was a member (shame on me for not canceling then). Another bone of contention was that the owner said that I could have put my membership on hold for up to 6 months at a time instead of continuing to pay a monthly fee while I wasn't using it. I told her I had asked on at least 3 occasions and was told each time that 30 days was the maximum amount of time a membership could be put on hold. Unfortunately I learned my lesson too late but hope I can save others from what happened to me - over paying for pseudo spa services. Do not enter into any contracts with this Planet Beach franchise. You will wind up paying much more than you will ever get from this place. There are legitimate spa services available in Helena with providers who won't nickel and dime you like they do at Planet Beach. Patronize those businesses instead. You will be much happier in the end. read more

I'm not sure if anyone else has had a bad experience with Planet Beach. However this is what happened to me. I asked in July if I could transfer my membership to a new member. Within 3 days the membership was transfered. Tasha phoned me right away to let me know the good news. I was told my membership was now termed and there would be no more deductions from my acct. This was on 7-17-17 on 8-1-17 there was a Planet Beach membership deduction. I phoned and Tasha answered I explained the situation. She put me on hold, after a few moments she came back and stated that Darci Jo needed me to sign a document releasing me from the membership. I stated "I'm on my way in to sign it now". When I arrived at Planet Beach I identified myself and Darci Jo retrieved the document. I signed and asked when the money would be returned to my account. Darci Jo stated "it won't be. You needed to sign this document first". I stated "why wasn't this mentioned? Why didn't anyone call me?". Darci Jo stated "I personally called you twice". I stated "you have never called me, never ever". Darci Jo stated "well maybe I called the wrong number". I stated "that it didn't help me at all". Darci Jo then stated "sorry" and chuckled. I was and am still just beside myself. How damn rude! 1. The document I signed was dated 8-14-17. Not 7-11-17 when the transfer took place. So there was NO document until I said I was on my way. 2. She blatantly lied when she stated she called me herself. 3. Accepting dues twice from two different people on the same membership is DOUBLE DIPPING. 4. Darci Jo, if I recall, is the manager. I'm very disappointed in her. Lying and stealing people's money = greed read more

love hot cycle and hydration the spray tan is a huge help in a pinch.. just good for your soul1