I lived in Plainview for 6 years in 3 separate apartments: 1 bed on Lime Spring, 2 bed on Whetstone, 1 bed on Lime Spring. The apartments are nice and large, maintenance staff is very prompt about fixing issues, pool and gym are really nice, I rarely had problems with the staff. The only real complaint is how much they increase the rent for renewing your lease EVERY year. My 1 bedroom rent went from $700 in the first year to $1000 in my last year which eventually was simply too much and no longer worth it. read more

After 10 good years living here in a 1br/1ba apartment it was time for an upgrade. I looked at other places and kept coming up with various degrees of "Not quite the level of NTS" which made it easy to stay here. Found a very spacious, clean, quiet 2br/2ba that has everything I could expect and more. Plus the amenities need to be seen to set the level of upgrades and renovations I've enjoyed so much. Maintenance meets prompt requests. Staff is friendly, professional, and courteous. A nice place to live. read more

I was able to tour the property but it left a bad taste in mouth and unfortunately, a bad smell as well. Upon touring the property the leasing office was a bit complicated to find, this isn't important, just something I'd like the mention. The leasing agent was a young woman that didn't have the best customer service skills. I say this because my tour was scheduled a week in advance, she not prepared as I had to wait 10 minutes before touring my scheduled time and getting paperwork about the unit. The website stated a different pricing that was $1,000 for a one bedroom but upon receiving the paperwork, it stated $1,400 and then to include a washer and dryer was $1,600. These prices were very outstanding due to the poor layout and smell. Unfortunately, I did not start a lease due to those reasoning. I toured Oct 2023. read more

Beautiful apartments with a spectacular clubhouse and amenities. It feels like a hotel every time I walk in and get my free speciality coffee brewed right in the office! read more

Plainview Apartments - Fresh coffee and lattes every time! - Apartments Near Me - Louisville, Kentucky

Do not rent here! I've experienced constant leaks, the plumbers and hvac contractors they hire are unprofessional. I asked to be moved into a new unit and they said I'd basically have to pay another application fee and security deposit. These apartments are not worth it especially the one bed rooms read more

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Great place to visit and live. I've been here 5 plus years and I highly recommend this plus size apartments

Awesome community to live in! Nice locality! Friendly staff! They always attend to the maintenance calls in a timely manner!!

The location is really the selling point of this property, along with the free coffee of course! I have loved living at Plainview. I have met so many great neighbors and the leasing staff is always a friendly face to see when you walk into the leasing office. read more

Just signed my contract at Plainview Apartments. I can't imagine there is a more professional, yet welcoming staff out there. Unparalleled experience. All this without discussing how nice the actual apartment is! Hard to believe someone was there before me. James read more

I have lived in many apartments and Plainview is by far my favorite!! When I moved in, the apartment was absolutely spotless and smelled so good. Throughout my time living there maintenance was so responsive and just so nice. The staff is so kind and the amenities are awesome. I was so sad when I found out my job was taking me out of town and I had to move out. Plainview always has a place in my heart! I strongly recommend it! read more

Complimentary coffee everyday at Plainview?! I can get on board with this one. The staff is awesome here! read more

Plainview Apartments - Complimentary Coffee! - Apartments Near Me - Louisville, Kentucky

Continued from previous review. I then told the woman that I would be contacting an attorney to handle the situation further. After hanging up with the woman at Plainview I decided that I should also contact the Better Buisness Bureau to hopefully help keep someone else from going through what I had gone through, something I wish I had checked myself before I moved in to Plainview. I filed my complaint stating everything I have stated in this review and it was not long before I heard back from Plainview regarding the situation. The same woman I had spoken to a few days before called me stating that the BBB had contacted them regarding my complaint. When she initially said this I was mistakenly expecting an apology or at least an attempt to right the situation with the collections agency. What I got however was rather different. She had the nerve to yell at me over the phone that I shouldn't have handled the situation by involving the BBB. That I should have talked to them about it first and that if I had I would know that they no longer planned to charge me anything. I waited until she finished and I reminded her that I HAD talked to her about it a few days before and that she made no attempt to rectify the situation. I also stated that while I appreciated that I was no longer being charged that I still felt that other potential renters deserved to know what had happened to me before deciding to rent from them. She made a disgusted sounding grunt and hung up on me. I think it is also important to add that when I filed my BBB complaint that I read several other similar complaints to my own. This just shows that what happened to me was NOT a freak occurrence. I just want to say rent from Plainview Apartments at your own risk! read more

Haven't lived there. Only saw a two bedroom. Good space, mid price range, not fancy but nice if you're not looking for upscale. Leasing person not warm but very professional. read more

I lived at Plainview Apartments for a year and a half. We had moved into Lime Spring way which I assume are the new units. Our unit was on the first floor. My experience here was great. I loved the apartment. The maintenance crew was good. They did shut off water very often; at least twice a month for maintenance. But we were notified in advance so we plan our schedule accordingly. The rent was a little expensive but it was worth. It is a huge apt. Gym and pool is good. However, they have increased the rent a lot more now which makes me wonder if it is really worth that much after all. The only issue we had was the lease breakage charges. $1500 fine and 2 months rent! That is so very expensive. My husband's project had come to an end abruptly and we had to move to NY which was very expensive already. There was no way we could've avoided the breakage. It was unfortunate. The penalty for lease breakage, shifting charges, moving into a new apt in the new city, all of it hit us real bad.! We went through a very hard time. Adding to this, we were also fined because we did not clear some papers in the store room. There were just shopping bags and nothing more. we were charged $100 for that! $100 for that is just too much!! I did read the review of another person who lived at Plainview during the same period. She seemed to have gone through a lot of problems during move out. My experience at Plainview was alright over all. To summarize, I never had problems until I lived there. Once we had to leave due to unfortunate circumstances (which was not in our control), we were heavily penalized. And hey, make sure you don't lose your gym key card. $50 fine! read more

When I first moved in it was nice, I loved it. It was my first apartment and obviously new to how it all worked. When I signed up there was a deal on the site that said I'd have 75 or something off my rent if I signed a longer lease with the additional 75 off that I would have to pay 1 time for a shorter lease. It was only for two months until I started paying 890 yet that wasn't specified. Then they included Water Service $15.48 Sewer / Drainage $21.55 Garbage / Trash Removal $25.00 Utility Administrative Fee $4.00 All this for a 1 bedroom, which the my hot water was broke for a whole 2 weeks before they decided to fix it. I stopped using garbage / trash removal services (which is the people coming around and taking your trash if you leave it outside your door.) they will still charge you for that even if you don't use it. I have been managing it up until April, I moved in Feb. Close to the end of April I had a mental breakdown and I tried to kill myself. I was hospitalized and because of that I lost my job. My family was trying their best to help me with rent while I was away. When I came back, I had been struggling to keep up with rent and I told this to my leasing agent Sydney Sims. At first she was understanding and worked with me. But once the office released how I was barely managing that's when they switched up on me. I tried to pay off the rest of July which was 300 and some of Aug giving them about 800 which would have helped me catch up if they cashed it and I wouldn't have been late with rent anymore because I would've have caught up by them end of Aug but they wouldn't accept it because it was a partial payment for August even though it was going towards the rest of July and August since they give you five days to pay at the beginning of rent and it was the 5th day that I placed this money order in the office. They would no longer accept me paying it off partly and paying the rest before the end of the month. They didn't care about me telling them my finical state and my disability, I informed them of when I get checks and how I can pay weekly to catch up. All they did was give me 30 days to catch up when they kept pushing 100 late fee on top of what I owe and 10% of that. If you are someone with a mental illness , diagnosed with major depression, this leasing office will not give two fucks about you and they won't work with you to compromise or come up with a solution. This leasing office acts nice and friendly but it's a lie they just want their commission. The only good thing is all the shopping centers and it is a quiet neighborhood. read more

Beautiful floor plans, pet friendly, timely maintenance, and super friendly leasing associates. Sydney made me feel welcome and get excited to be part of the Plainview community. I'm lucky to find this place! Checks all the boxes and more! read more

Plainview is a great place to be! Beautiful property and location. The staff is great to work with!

Had a great experience with all the office staff when I went to view the 2 bedroom apartments. Especially the wonderful young woman I was working with Tabatha. You guys are great! Thank you! read more

Renters Beware!! I read reviews on apartments and usually end up with the opinion that the renter was at fault for whatever they were upset about... but not Plainview.. The apartments are nice, its the management that is shady.. Do not expect to get any of your deposit back, and don't rely on getting info from the apartment about changes in policy... The people that work their are under-qualified and young and have no interest in keeping renters happy or up to date on policy's that could change the price of your rent check... Their are much more honest apartments out there... Avoid Plainview! read more

When I first moved in it was nice, I loved it. It was my first apartment and obviously new to how it all worked. When I signed up there was a deal on the site that said I'd have 75 or something off my rent if I signed a longer lease with the additional 75 off that I would have to pay 1 time for a shorter lease. It was only for two months until I started paying 890 yet that wasn't specified. Then they included Water Service $15.48 Sewer / Drainage $21.55 Garbage / Trash Removal $25.00 Utility Administrative Fee $4.00 All this for a 1 bedroom, which the my hot water was broke for a whole 2 weeks before they decided to fix it. I stopped using garbage / trash removal services (which is the people coming around and taking your trash if you leave it outside your door.) they will still charge you for that even if you don't use it. I have been managing it up until April, I moved in Feb. Close to the end of April I had a mental breakdown and I tried to kill myself. I was hospitalized and because of that I lost my job. My family was trying their best to help me with rent while I was away. When I came back, I had been struggling to keep up with rent and I told this to my leasing agent -----------. At first she was understanding and worked with me. But once the office released how I was barely managing that's when they switched up on me. I tried to pay off the rest of July which was 300 and some of Aug giving them about 800 which would have helped me catch up if they cashed it and I wouldn't have been late with rent anymore because I would've have caught up by them end of Aug but they wouldn't accept it because it was a partial payment for August even though it was going towards the rest of July and August since they give you five days to pay at the beginning of rent and it was the 5th day that I placed this money order in the office. They would no longer accept me paying it off partly and paying the rest before the end of the month. They didn't care about me telling them my finical state and my disability, I informed them of when I get checks and how I can pay weekly to catch up. All they did was give me 30 days to catch up when they kept pushing 100 late fee on top of what I owe and 10% of that. If you are someone with a mental illness , diagnosed with major depression, this leasing office will not give two ----s about you and they won't work with you to compromise or come up with a solution. This leasing office acts nice and friendly but it's a lie they just want their commission. The only good thing is all the shopping centers and it is a quiet neighborhood. They want to silence my voice by deleting my reviews but I refuse to let someone go through what I went through. If you have a mental disability/ illness DO NOT live here, they don't care about your health or life issues. They won't give you a tenant agreement nor will they give you enough time to make up for rent. read more

I paid a deposit of $ 300 - They are not returning it, I have not even moved in, please do not sign the deposit form/application form. You will never get your deposit back. Please be sure before you pay them. You can get your deposit back only within 72 hours and that's what is written below the application form but I wasn't told this when I paid them the money. I didn't even move in and lost $300. read more

I lived in plainview for 3 years and enjoyed every second there. The front office/leasing center are amazing and helped me whenever I needed something. I definitely recommend Plainview Apartments! read more

Having been a student and working in Louisville for 5 years, I had the opportunity to live in a variety of housing and apartment complexes in various parts of the city. While the renovated town homes of Plainview may seem like an attractive housing option, I would strongly avoid any apartment-seeker to avoid this complex at all costs. Highly overpriced for the area, the Plainview staff will entice you in with their claims of "renovated apartments". On the surface, these apartments appear to be nice; however, within days of moving in, you will quickly find out that their apartments were likely renovated by toddlers with Fischer-Price tool sets. Within the first day of moving in, a shower in one bathroom on the second floor leaked water due to a pipe not being properly installed, causing the ceiling in the kitchen (underneath the bathroom) to collapse. While one mistake can be overlooked, the ceiling in the second floor bedroom collapsing after the first rainstorm makes it more difficult to be forgiving. The second, third, and fourth time this happened was simply inexcusable. And, the steady stream of insects crawling into the kitchen throughout the year did not make for pleasant company. Perhaps we were unlucky and found ourselves in a faulty unit (though the other reviews on this site indicate otherwise); however, if the faux pas with the apartment were difficult to deal with, the customer service from the Plainview staff reached the pinnacle of disastrous. I have never interacted with a less helpful, ruder group of people than the Plainview Office staff. The only one exception was the maintenance man apologized for all the inconveniences. The office staff, on the contrary, never apologized for the fact that we had maintenance men in our apartment off and on each week for the first few months we lived there, repairing and painting our ceilings, redoing the roof on our building, and fixing our plumbing. They made no apology, and of course made zero offers to reduce monthly rent or fees in order to compensate for the building that was far from adequate. They rarely returned calls, and when they did, gave false impressions of when the repairs would be completed. Even after moving out, you'll have to deal with the snippy-staff of Plainview, like when they called me weeks after I had moved out (early, nonetheless), to leave a voicemail threatening me that they had not received my keys, and that my account was being charged at 150% of the premium rent for each day my keys were not returned. When returning the call to the property manager, she was conveniently on the other line, and had the person whom I was on the line with inform me that they had, in fact, found both keys. All-in-all, Plainview is easily one of the worst possible places to live in Louisville. Unless someone is threatening your life unless you move into Plainview, I would suggest moving elsewhere. Read more: http://www.apartmentratings.com/rate/KY-Louisville-Plainview-1461520.html#ixzz1y9pJEXgd read more