Dr Camelleri is great! No complaints! The poor, well intentioned woman and physician deserves the respect of administrative staff who can answer the phone, respond to voice messages, faxes or emails in under a week with clear, professional communication and respect--in fact there was no response. People should not be repeatedly forced to drive one and a half hours one way to book an appointment. or get staff to follow through. Admin concerns are met with argument that the phones work well while other staff interrupt to apologize, stating there are ongoing tech issues. Front desk now twice states in reply "I'm happy when the phones do not work", after being told twice that I had to drive the three hours to get an appointment. The phones, when present, do not ring constantly as one particular admin staff continues to assert, as an excuse for no response. Staff call with the same issue unresolved in terms of referrals--if so busy would it not be more efficient to call with affirmative information, rather than with repeated stated failures? Give Dr C. what she deserves for patient care and to grow a business with a stellar reputation! read more

I definitely have no rating to give for the lab technician this morning. Extremely unprofessional. Asked for a manager to complain she said there isn't one.... I would think someone is responsible for the staff. I will never go back to the lab again read more

No rating for the terrible experience at the lab yesterday morning (11/09/20). There was only one person working who was doing the best she could but was responsible for doing it all - working at the computer, answering the phone, being a receptionist, drawing blood and whatever else was required. I had made an appointment a long time before (which they didn't have a record of in their computer) and didn't get in until approximately an hour after the appointment time. Other people had appointments also and they were waiting at least that long too. Those with appointments could wait in a small room only big enough for 2 people and nothing was sanitized after the occupants left the room. All the people I saw were seniors and I'm sure many had fasted, myself included. I had not eaten for 14 hours and as a diabetic, my body felt the impact. It's unfortunate that this lab is allowed to treat people so deplorably and unfortunate that LifeLabs uses this lab to process lab tests. I have talked to a number of people who have used this lab at least once and they all said "never again"! read more