I was able to get my broken hearing aid repaired and set to cover my hearing loss!…read moreKeep up the great service!

I highly recommend The Hearing Aid Center. David knew exactly what I needed, provided me with just…read morethe right information at each appointment without overwhelming me, and helped me with additional tips for my phone. On my second visit after I received my hearing aids, David gave me two additional programs, again with just enough information for me to feel comfortable using them. He and Kathy are efficient, cordial, and skilled, and the hearing aid David recommended was reasonably priced and just what I needed.

About 7 years ago my Mom was fitted with her first pair of hearing aids from a hearing aid center…read morein Roseville, CA. Unfortunately, those hearing aids never meet her needs as they didn't work well, were very difficult to maintain and nearly impossible to change the batteries. At some point she had gave up on them and stopped wearing them. in late December of 2023 we were referred to Imagine Hearing Solutions through an insurance provider. I scheduled my Mom's first appointment for a hearing test for mid January. Janene (a licensed audiologist) was very friendly yet professional and made my Mom feel totally comfortable. She was very thorough in asking lots of questions and then explaining all the options to my Mom and why she did not have success with her previous hearing aids. My Mom selected her new hearing aids and had impressions taken for her new hearing aids. She was very excited about the potential of finally being able to have improved hearing. We were notified about 2 weeks after her first appointment that her new hearing aids had arrived. I contacted Janene and we had her new hearing aids fitted on February 5th. Once again, Janene was very thorough in explaining how to use the new hearing aids: from inserting, charging, cleaning, using the phone app to select the different filters, and answering any questions my Mom had. Since then Mom has had 2 additional follow up appointments and Janene has gone above and beyond addressing any concerns and insuring she is having the best possible experience with her new hearing aids. I encourage anyone that has hearing difficulties to make an appointment with Janene at Imagine Hearing for a hearing test. She will take great care of you and provide you an honest assessment of what can be accomplished with today's hearing aids.

So happy with my experience with Imagine Hearing Solutions. I was having such a hard time hearing I…read moreknew I needed hearing aids but I didn't know where to start. I saw Janine, the audiologist, and she was fantastic! She helped me pick out the best aids for my hearing loss. When they arrived she fine tuned them to meet my needs. I've heard horror stories of people getting hearing aids and hardly wearing them. I got mine and loved them the first day! It is great to be able to hear again! Highly recommend if you like first rate service.

The entire staff was very friendly and Dr. Cohen was very personable and often funny- made me…read morelaugh. He was very confident and explained clearly my issues with my sinuses and hearing. I feel well taken care of.

I have an unusual genetic condition which effects saliva production. Dr. Cohen took immediate…read moreinterest and performed a through examination of my mouth and salivary glands. He prescribed a medication that absolutely provides relief! I was so impressed with his knowledge that I immediately shared the news with my mother and her doctor. Mom is doing better, too.

They don't answer the phone here. Every time that I've…read morecalled, my call went to voicemail. Whomever is relaying the messages, seems to be disabled because the messages have never been relayed correctly. Krystal was quite unfriendly which is ironic since she's the patient care coordinator. They are very uptight about covid. Cleanliness is of utmost importance but they are so nervous that they don't allow walk-ins. Further, they don't seem to want the business because they don't help with following up with doctors or insurance.

Thank you Diana and Marco for the great care of my 100yr old Mother. Always so kind. l will always…read morerecommend them l anyone with hearing problems. so nice to have store here in Auburn.

Diane, office manager and Marco, store manager are such life savers…read more I had a situation where my hearing aids were not under warranty any more, and the company I had purchased them from are in Southern California. I live in Northern California now. They went above and beyond helping me with such understanding, patience and friendliness. I recommend this store, and live in Auburn close to the store. Thanks so very much! Maria

My uncle is currently staying here and our family couldn't be happier with the service and…read morecompassion he receives from everyone here. From the front desk, to administrators, to staff. Everyone is professional and dedicated. The facility is one of the cleanest I've ever been to. Feel like I'm at a high level hotel whenever I go to see him. Please do your loved one and yourself a favor and book a site visit and tour. I'm certain you will be just as pleased. Wishing your loved one a healthy recovery on their journey.

Worst meals imaginable. Excellent CNA's, couldn't get any…read morebetter. Therapy staff are Excellent and work toward getting you rehabilitation so you can go home.