We've used Charles Airport Rides more times than I can count-- including those…read morewhy‑am‑I-awake-right-now early‑morning departures. Charles and his team show up like airport ninjas: prompt, polite, and somehow cheerful at hours when the rest of us are questioning our life choices. The car is always spotless and blissfully smoke‑free, which is more than I can say for some of the planes we've boarded. And on the occasions when our return flight decided to take the scenic route and arrive late, Charles was still there waiting--calm, unbothered, and definitely more patient than the airline. Honestly, he removes one of the biggest travel headaches. If Charles handled TSA too, flying would actually be pleasant.

Picked me up right on time. Quite early in the morning. Had a clean comfortable vehicle and offered…read morepleasant conversation while driving. Got me to the airport with plenty of time for checking in and getting through security to making my cross country flight without a hitch. Definitely recommend this business again.

I have been lucky enough to go on over 30 cruises in different parts of the world. The very first…read morecruise line I ever traveled with back in the 90s was Norwegian. Back then they were a very good company and I had several great cruises with them. At some point it seemed that either finances or management started to decline and the quality started to drop and we had two very bad experiences back to back. One was mechanical issues with the actual props on the ship . The second was in the air conditioning malfunction in our cabin that they could not fix for a week and we literally had to pile blankets on top of us to sleep because it was an icebox in there. After that I stepped away from them for a while a long while and I sailed with virtually everybody else Holland, Princess, Carnival, Costa, Celebrity and even a small defunct a cruise line that used to operate in the Tahitian islands. After a lot of different medical situations that came up for myself and other family members we were looking at choices as to whether we should go back to Hawaii or take a cruise because at this point we have been to so many of the islands in the Caribbean especially that it's hard to find something unique to try as a first experience. I happen to find a package on the break away with Norwegian that included stops in the Dominican Republic and Tortola as well as St. Thomas and their private island. this was the only itinerary that I found that was unique to meet are wanting to go to places that we really haven't seen. So after having a conversation with the Norwegian consultant directly in their corporate office and after explaining my concerns on some of their quality I was assured that I would have the best experience ever. So I went ahead and booked the cruise. This is also a cruise to celebrate my anniversary with my wife so it's extra important to me that would be a good experience. Approximately four weeks before sailing I got a notification that they were dropping Tortola and the dominion republic stops. I contacted them and it was an absolute nightmare to get anybody on the phone. Two different times I waited for over an hour on hold only to be hung up on and when I finally spoke with somebody they said read the fine print you can't make any changes due to itinerary changes. When I asked them how I could talk to somebody at the corporate office they said you can't do that you have to just deal with post cruise through an email system. So apparently they can call you back or even take your incoming phone call immediately when you're booking but as soon as you're booked well then the story changes. now to add insult to injury we decided that since we had no choice since nobody would get back to me to go ahead and finalize our airfare and plan on going on the cruise. I did go ahead and send emails to the corporate office none of which have ever been returned. Then just days before we were leaving five days to be exact our daughter was in a severe accident that ripped off her left arm. I contacted the cruise line multiple times through all of their email systems through all of their departments telling them the situation. We didn't even know if there might be a possibility for her to be released from the hospital and for her to go with us to help her at rehabilitate. It really didn't matter because I never got a single response from Norwegian. To this day two months later I have never received a reply. Here's what I'm trying to impart. Things will go wrong life happens customer service decisions have to be made. I have dealt with every cruise line that exists and nobody is as bad as Norwegian. Do not book a cruise with Norwegian do not Spend your money with Norwegian. You will have a terrible experience and if anything goes wrong you can count on them doing absolutely nothing. I tried to write only positive reviews which you will notice if you look in my history this is the most negative review on anything on any person or any company I have ever had to write in my life.

We have a daughter living in London with her family and we like to go see her every year, using our…read moreUnited Mileage Plus awards. But traveling that far begs us to tack on a trip somewhere in Europe. Last year, we went to Ireland and Scotland, but this year, we wanted something in Portugal or Italy. But lining up our already-selected United flights with the tour dates of some tour of those places became challenging. We turned to Mary Adams at Destinations Unlimited and called her on a Saturday of a three day weekend, expecting to leave a message. Surprise! She answered the phone, understood what we were trying to do and promised to call back in a couple of days with some ideas. And that is exactly what she did... she called with several options and prices. She answered all our questions - occasionally after checking with the tour companies and then booked our tour for us. She knew that were leaving for London before the trip packet from the tour company might arrive, so she ensured that it got sent to us early. I felt, all along, like we were in good hands with a professional who has been there, done that and got the merit badge for it... we enjoy working with Destinations Unlimited and will work with Mary again.

Sorry for the delay, but as the saying goes, "Better late, than never."…read more I typically create my own itinerary whenever hubby and I go on a trip, but I didn't want to mess up on a place we've never been before, esp. since this was going to be our anniversary gift to ourselves. In addition, I wanted us to island hop to Santorini and Crete. So I was happy to find a local travel agency. Nick was so easy to work with. We gave him dates of when we wanted to go and our budget. And the only thing I wanted to be responsible for was the excursions. He worked with us when we wanted to downside on certain hotels and answered questions at a reasonable time. Despite having a few questionable logistics, everything worked out smoothly during our trip to Greece. At first, we weren't going to do private transportation, but having it from and to the airport really makes a difference. In the end, we never had to call Nick for anything during our trip. We were able to enjoy every bit of our trip without a problem. So, thank you for making our anniversary trip truly memorable.

I worked with Micki on a Mediterranean Cruise including the flights to and from Europe including a…read moreshort stay in a hotel and all the necessary transfers. I was very pleased with the attention to details and her expertise supported by her knowledge experience and understanding my needs. I would definitely recommend her for any travel needs or advice.

First class service, with attention to detail! Efficient and friendly. They do it right, the first…read moretime!

While I have worked with many travel agents over my 20+ years in the Entertainment Industry, I can…read morecategorically say that I've had no better experience than with Nick Hammond at Exquisite Travel Group. From the second we were introduced, he made himself completely available to us, and our many inquires. He asked thoughtful questions to find out our "musts" and "must nots" and "dream/wish list" items during a vacation (in this case, our honeymoon) and gave us multiple unbelievable options - in multiple price ranges. In the end, he found us the most fantastic deal on a brand new all inclusive resort that not only hit every one of our "musts", it even included a bunch of our wish list & dream items we never thought an all inclusive could have! The icing on the cake? a steal of a price! He also coordinated items we never would have thought to ask about - all of our transfers, excursions, he's even helping connect us with the concierge at the hotel in advance to set up special "us" moments during the trip. He even made sure to book our flights in an upgradable fare class so we can be in first class for our flights! I figured (as it's been my experience with travel agents in the past) that after we booked, that's the last we'd hear from Nick. Wow, was I wrong. He checks in with recommendations, and to see if we have questions at least once a week. This level of service from Nick & Exquisite Travel Group is unreal, and frankly unheard of anymore today. We haven't even gotten to GO on this trip yet and I'm already excited to plan our next adventure with Nick. Nick & Exquisite Travel Group: We cannot thank you enough for all of your amazingness and we look forward to a long travel friendship - we'll be referring every single person we know! If you're looking to book your next trip, RUN do not walk, to Nick and Exquisite Travel Group!!!

Susan Bruno knows the business, and even if you think you can find a cheaper/better flight or…read moretravel plan on the internet, think again. Susan makes it so easy; she works with your timeline and budget. Again, we are really satisfied with the level of service and expertise at Executive Travel Center.

Arik is Amazing! He help us book our trip to Canada with the best hotel in Toronto. He researched…read morethe HOT spots for us to visit with spectacular views. We got excellent customer service taking us to the airport and back home. What more can you ask for? VIP service!!! Arik is all hands down the BEST travel agent!!! Thank you so much!

Krissy is fantastic, my wife and I are one back to back cruise away from Diamond Plus on Royal…read moreCaribbean. Krissy has booked most of those cruises for us. We always have a cabin in the perfect location and at a good price. If you need a good trustworthy travel agent this is your call.

The funds we have given to Christie were kept and not returned during Covid and we never took the…read morecruise. I have left messages and no calls returned.

I was very happy with the service. I couldn't find a local taxi anywhere. He squeezed me in on the…read moreway to another client. Car was very clean and comfortable. I would use them again.

Before even getting a ride there's a 20.00 minimum, which I seriously don't have an issue with. The…read morecab driver said," I go no where else if under $20.00". They've already figured out a way to charge with out even coming to your rescue. Lol Thanks Uber for being there!! :)

This is like an airport except it's in Auburn and stuff. Municipal like. It has a runway. Planes…read moretake off here. Land here too....get out, right? Sometimes they circle. In circles. Some of 'em are runnin flowmasters dual thrush or something maybe rolling coal with straight stacks (but that would be kinda heavy, not very aerodynamic - or simply dynamic because the aero is implied - friendly and counterintuitive to the generally accepted principals of lift but since this is my review and it's in Auburn I'm including it for just the possibilities which if one thinks about it are really overwhelming. Helicopters fly here but they don't use the runway so remember to look both ways up and down as they sorta just plop vs extended and graceful show off floating just above the surly bonds. Of Auburn. But first the helicopters do their jump-float-plop thing over the greens because poor people are always doing, you know, nasty poor people things like living. Plus they don't complain like Mrs. Betty Bowers at Winchester Country Club Estates Phase II so don't make her illegal cleaning chick late with any of your ICE raids. It's the annual Junior League Baptists with Bullets fundraiser and her patio furniture better be dusted proper. Got it at Costco but the driver sullied it so chop chop hella cop don't spoil it. All in all a cool airport. Planes land there. Man, what next...people in tubes zipping around like your drivers license and two non-functional pens at the bank drive thru?? What a world. Is there one beyond Auburn? Best not find out it could be an abyss. With poor people.