Loved our personal butler! Shonne Elgin did an amazing job helping us book my birthday cruise to…read moreAlaska. I specifically wanted to go on a small cruise ship and she enthusiastically recommend Silversea Lines, which I'd never heard of. With only 350 passengers, this was a fantastic, luxury cruise with our every need catered to. It was amazing, all inclusive, and my husband, a first time cruiser and skeptic, loved it! Lucked out and had good weather taking wonderful shore excursions whale watching, hovercrafting to a glacier and flying in a float plane to a lodge where we feasted on fresh Alaskan Crab. Shonne was very professional in booking our cruise, hotels, airfare and helping with special requests. Couldn't have done it without her. In fact, she even pulled some 'strings' to have the Vancouver Symphony play an outdoor concert on the Vancouver Waterfront when we disembarked just to celebrate MY birthday. Now that's a GREAT travel agent. Highly recommended!

From the owner: Experience Makes the Difference!read more

Sorry for the delay, but as the saying goes, "Better late, than never."…read more I typically create my own itinerary whenever hubby and I go on a trip, but I didn't want to mess up on a place we've never been before, esp. since this was going to be our anniversary gift to ourselves. In addition, I wanted us to island hop to Santorini and Crete. So I was happy to find a local travel agency. Nick was so easy to work with. We gave him dates of when we wanted to go and our budget. And the only thing I wanted to be responsible for was the excursions. He worked with us when we wanted to downside on certain hotels and answered questions at a reasonable time. Despite having a few questionable logistics, everything worked out smoothly during our trip to Greece. At first, we weren't going to do private transportation, but having it from and to the airport really makes a difference. In the end, we never had to call Nick for anything during our trip. We were able to enjoy every bit of our trip without a problem. So, thank you for making our anniversary trip truly memorable.

I worked with Micki on a Mediterranean Cruise including the flights to and from Europe including a…read moreshort stay in a hotel and all the necessary transfers. I was very pleased with the attention to details and her expertise supported by her knowledge experience and understanding my needs. I would definitely recommend her for any travel needs or advice.

Jeff was super helpful and great in helping me get settled with my TSA pre check. Explained…read moreeverything amazingly well and was very thorough. Highly recommend Jeff and his team!

What a lovely business! I found my experience here to be hospitable and expedient. I was utilizing…read moretheir TSA pre-check services here. I would certainly recommend them for this and will also consider using them for travel needs in the future.

Joyce really should update her website as she only focuses on Kauai now. She is wasting everyone's…read moretime with her worthless contact form that she doesn't even have the professionalism to respond to. Maybe she should retire completely.

I have been lucky enough to go on over 30 cruises in different parts of the world. The very first…read morecruise line I ever traveled with back in the 90s was Norwegian. Back then they were a very good company and I had several great cruises with them. At some point it seemed that either finances or management started to decline and the quality started to drop and we had two very bad experiences back to back. One was mechanical issues with the actual props on the ship . The second was in the air conditioning malfunction in our cabin that they could not fix for a week and we literally had to pile blankets on top of us to sleep because it was an icebox in there. After that I stepped away from them for a while a long while and I sailed with virtually everybody else Holland, Princess, Carnival, Costa, Celebrity and even a small defunct a cruise line that used to operate in the Tahitian islands. After a lot of different medical situations that came up for myself and other family members we were looking at choices as to whether we should go back to Hawaii or take a cruise because at this point we have been to so many of the islands in the Caribbean especially that it's hard to find something unique to try as a first experience. I happen to find a package on the break away with Norwegian that included stops in the Dominican Republic and Tortola as well as St. Thomas and their private island. this was the only itinerary that I found that was unique to meet are wanting to go to places that we really haven't seen. So after having a conversation with the Norwegian consultant directly in their corporate office and after explaining my concerns on some of their quality I was assured that I would have the best experience ever. So I went ahead and booked the cruise. This is also a cruise to celebrate my anniversary with my wife so it's extra important to me that would be a good experience. Approximately four weeks before sailing I got a notification that they were dropping Tortola and the dominion republic stops. I contacted them and it was an absolute nightmare to get anybody on the phone. Two different times I waited for over an hour on hold only to be hung up on and when I finally spoke with somebody they said read the fine print you can't make any changes due to itinerary changes. When I asked them how I could talk to somebody at the corporate office they said you can't do that you have to just deal with post cruise through an email system. So apparently they can call you back or even take your incoming phone call immediately when you're booking but as soon as you're booked well then the story changes. now to add insult to injury we decided that since we had no choice since nobody would get back to me to go ahead and finalize our airfare and plan on going on the cruise. I did go ahead and send emails to the corporate office none of which have ever been returned. Then just days before we were leaving five days to be exact our daughter was in a severe accident that ripped off her left arm. I contacted the cruise line multiple times through all of their email systems through all of their departments telling them the situation. We didn't even know if there might be a possibility for her to be released from the hospital and for her to go with us to help her at rehabilitate. It really didn't matter because I never got a single response from Norwegian. To this day two months later I have never received a reply. Here's what I'm trying to impart. Things will go wrong life happens customer service decisions have to be made. I have dealt with every cruise line that exists and nobody is as bad as Norwegian. Do not book a cruise with Norwegian do not Spend your money with Norwegian. You will have a terrible experience and if anything goes wrong you can count on them doing absolutely nothing. I tried to write only positive reviews which you will notice if you look in my history this is the most negative review on anything on any person or any company I have ever had to write in my life.

We have a daughter living in London with her family and we like to go see her every year, using our…read moreUnited Mileage Plus awards. But traveling that far begs us to tack on a trip somewhere in Europe. Last year, we went to Ireland and Scotland, but this year, we wanted something in Portugal or Italy. But lining up our already-selected United flights with the tour dates of some tour of those places became challenging. We turned to Mary Adams at Destinations Unlimited and called her on a Saturday of a three day weekend, expecting to leave a message. Surprise! She answered the phone, understood what we were trying to do and promised to call back in a couple of days with some ideas. And that is exactly what she did... she called with several options and prices. She answered all our questions - occasionally after checking with the tour companies and then booked our tour for us. She knew that were leaving for London before the trip packet from the tour company might arrive, so she ensured that it got sent to us early. I felt, all along, like we were in good hands with a professional who has been there, done that and got the merit badge for it... we enjoy working with Destinations Unlimited and will work with Mary again.

Robert was very reliable and accommodating to my flight changes. Definitely worth the monetary…read moreexpense

We have used Robert many times now and he is everything you want for airport transportation. He is…read morealways on time or more likely, early. Clean, comfortable SUV. Very safe driver. Much better than a taxi or Uber. He takes the stress out of going to the airport.

I have traveled to Costa Rica twice now with Costa Rica Deluxe Vacations. Stasha does an amazing…read morejob planning, booking, and getting every last detail right. The transportation between locations are always on time, friendly, and reliable. We were able to choose between various excursions in each location and all were amazing! To name a few, we did: coffee planation tour, volcano viewing, waterfall walks and hikes, horseback riding, ziplining, ecotours, snorkeling, kayaking, etc. I would (and will) most definitely go back and I will go with Costa Rica Deluxe Vacations.

The bad review from a year ago is not warranted. Our family is planning a 3rd trip to Costa Rica…read morewith Stasha and her team. Every trip has exceeded our expectations. They are connected with so many people in Costa Rica. They know the top hotels and quality adventure operators. In addition we have never rented a car as their drivers are phenomenal. We did have one hotel overcharge us and Stasha immediately had the charge reversed. I travel all over the world and CR Deluxe Vacations is The BEST travel planner I've ever worked with.