This place left a lot to be desired. The hostess was nice enough to sit us without a reservation…read morebut that was the extent of her kindness as she was rude after.
It took a while to have our orders taken (group of 3) which was totally fine as we were just chatting. After getting our orders taken, 20 minutes later and my friend's food is out. No utensils, drinks, or my friend's appetizer. After a couple minutes, they got their utensils and an additional 5 minutes later, we get our drinks. It's not like I had a timer going but it's not a great experience when your friends are 75% done with their meal and your food comes 35 minutes after theirs. Before my food came, I let the hostess/waitress know that I'm okay with not getting the food as long as I'm not charged. A couple minutes later she comes out with my dish. I, again, let her know that wasn't necessary and I lost my appetite. She then gets mad at me and tells me well your dish takes longer to make and scolds me in front of my friends. Miss, I politely declined the first time, you bring the food out anyways, and now being rude to try and force me to take it.... That's not customer service. Not to mention my friend's appetizer of cheese bread came out a couple minutes after they tried to force me to take food.
If at any point during my wait time I was acknowledged and was told "your dish is almost done" or "I didn't forget about you; your food will be out in x minutes" I would have gladly taken it. It's the fact they walked by 20+ times without saying a word and then expecting me to take the food after I told them I didn't want it anymore. I wasn't the only person who with no service as a couple walked out after having their menus for 40 minutes with no one over to take their order.
I will say my friends liked their food. However, I would take subpar food with great customer service over good food and being treated poorly. I still had a decent time as I was with good company, I still paid for my drinks, and I still tipped. However, I truly couldn't recommend this place in good conscience.