I had received a Groupon gift for a facial. I had to leave my first appointment before it was…read morefinished because it ran longer than 50 minutes, so I recommend to leave room in your schedule after the appointment if you want the best experience. I received a facial today. In both appointments, Pivot Point Academy made sure to evaluate me thoroughly to ensure that nothing was applied to my face that shouldn't have been; meanwhile, I was provided a well-rounded, hybrid experience of hydration, relaxation and breakout treatment. My esthetician was named Aliya, named after the singer Aaliyah. Aliya was not only skilled, but also very considerate of all of the components of what makes a good customer experience. She was sweet, thorough in both her approach and her application of the product, had good massaging techniques, was generally attentive to detail, and exhibited a wealth of knowledge that she's managed to learn within just a few months of practice. If I do book with Pivot Point again, Aaliya is definitely the one for me.

I came to Pivot Point for a pedicure and simply wanted my no-chip polish removed along with a cut…read moreand shape. Unfortunately, the experience was extremely disappointing. Despite specifically asking for my nails to be cut and shaped, that was never done. The student took her time, but the entire service felt rushed and uninterested, as if she didn't want to be there. The pedicure itself was far below what I've experienced at other student salons. There was no heel scrub, no spa-like experience, and the water didn't even have bubbles. To make matters worse, there was a hair floating in the water. Instead of changing the water, it was simply removed with a towel and the service continued. What bothered me the most was the no-chip removal process. Rather than properly soaking the polish off, a rough nail file that felt like a piece of sandpaper was used repeatedly on my nails. It was uncomfortable, actually hurt, and left me questioning whether proper removal techniques were being followed. I've visited several student salons before and understand that students are learning, but this experience was nowhere near the standard I've come to expect. I left disappointed and would not return or recommend it to others.

DISCLAIMER- LENGTHY REVIEW LOL:…read more I just recently graduated from the Medical Assisting program and it is bittersweet! I am super excited for my future but also super sad to be finished with school. The program was about 4.5 months and time went by so surprisingly quick but I have gained so much knowledge in that short period of time. From the beginning, I researched pretty extensively for esthetics schools around the area and came across ISBA. It seemed to be extremely detailed in what it had to offer so I scheduled an in-person interview with Dr. Doran. I brought my husband along with my two year old toddler and she was so welcoming and passionate in what she had to explain to me. I'm already a licensed cosmetologist so she took the time to ask me herself what my future endeavors are such as my goals, career, what I planned on getting out of the esthetics program. (I told her I enjoy doing hair, but skincare interests me and I might want to work in a medspa, etc later on) Instead of pushing me forward and just letting me apply/enroll in the program, she explained why it wouldn't benefit me as much considering that I was already licensed in cosmetology and if I still planned on staying in the hair industry. It would basically be like getting licensed for something I'm already qualified to do. She then explained about their MA program if medspa is what I'm leaning towards because being a certified MA would improve my current qualifications/resume whereas just being another licensed esthetician would be the same as I am now if that makes sense. The fact that she took the time to talk me out of their more expensive program and into another program to benefit me personally was enough for me to already want to enroll. It shows how much she cares for people individually and cares for everyone's success/future. Also, the fact that their class sizes are so small (my class only had 7 people) shows that she takes pride in who enrolls because she talks to them and makes sure the program is the correct fit for both the student and her. I truly appreciate and respect that. As for the MA program teacher, Ms. Helen; she is amazing. She is honest, fun & funny, caring and most importantly, patient. She teaches in the perfect pace where it isn't too slow nor too fast. If someone is having difficulty grasping a lesson/concept, she takes the time to pause and makes sure that student understands before moving forward without making it seem degrading or embarrassing. Our class asks ALOT of questions, most of the time confusing questions lol, and she makes sure she answers all of them til we understand and goes into depth with it. If she is unsure herself, she takes the time to research until there is a solid/clear answer. She provided us with her own handwritten flash cards & study games to help us prepare for our NHA exam. I had a little bit of prior education in the medical field from being in the military.. but there were a lot of topics where I was unable to retain the information after all these years. But going over those same topics with Ms. Helen, I am able to remember them and retain them easily because she teaches in a way where you're not just remembering terms/concepts, you're actually understanding why/what/etc. I am super appreciative of her and I'm so proud and glad I was apart of this program. I have a few friends/family who were apart of other MA programs that were a year long and after speaking with them, they didn't learn or go over a lot of the same material we had gone over nor had the same great learning experience. So I'm definitely pleased that I chose to go with this school because it was so worth it! Thank you ISBA!

AMAZING school. I had previously taken a CNA class and did not even learn nearly as much as I did…read morehere. Lovely staff and instructors. Especially Ms. Kylie. Everyone is so caring about your future. They make it possible here. I passed the NHA with my CCMA with flying colors and I usually dont do well with studying but I have never felt more prepared for an exam in my life. Huge thanks to Dr. Doran for giving so much of herself to our success. Love everyone here.

The instructor herself -- a blonde-haired Caucasian woman -- cut and butchered my hair, leaving me…read morelooking like something out of Edward Scissorhands. She hacked it down to about half an inch in the back with no apparent plan, and a student then tried unsuccessfully to style the damage: a curling iron risked burning my scalp, and rollers wouldn't hold on hair that short. Throughout the service, the instructor even complained openly about how Tricoci handles instructor transitions, which did nothing to inspire confidence in the supervision at this location. I left mortified and had to buy a wig just to appear in public until my hair grows back which will take over a year. I do not recommend trusting your hair to this instructor or this location.

I was skeptical of going to a beauty school for a haircut, but when the charge went up to $90.00…read morefor my usual stylist at Tricoci in Bloomingdale, I could no longer afford it. I got a PERFECT haircut from Anna at Tricoci University for only $15.00!! I will definitely go back!

Very bad customer service and experience. student was fine but the instructor ruined my hair. I had…read moreto go to another place to get it fixed.

So I went here yesterday to finally get my hair cut after growing it out in hopes of donating it to…read moreLocks of Love...which BTW I had enough and am going to be donating around 11 inches!! I love helping people! =]] So I was referred by my friend who has a cousin that is a senior in high school and is in the program. The hours are, I think like 8-3 or something like that, all I know is that I believe you have to be there before 3 PM to get in and then they stay open until like 4:30 PM. Well, Kim, the friend's cousin, did a GREAT job cutting my hair, and for only $5.00!!! No one would ever guess that I got it done anywhere else but a high end salon! And they also do everything from perms to foils, and the foils only cost about $20!! It's a great place to check out if you are looking for something different with your hair but don't want to spend a fortune, and you are also helping these girls out every time you go because they have to get a certain amount of everything (haircuts, manis, perms...etc...) before they can pass the course. So go help out a high schooler and get great cut or color while you are at it! **I believe that there is also the college classes that cut hair from 5 PM-10PM, so if you would rather go at night...you can do that too!**

I really want to give CSA five stars, but they need to work on the receptionist and scheduling…read moreservices. The receptionists seem to be cosmetology students, so perhaps they need better instructions on answering the phone and coordinating everyone's schedules. Out of the four times I've got my hair cut here, I've had to come back three times because of scheduling issues. They also have online scheduling on their website too, but it is not better. There is a disconnect between when I schedule appointments and when people are actually available. No one seems to check on the students' availability when appointments are made, Salvador was a good stylist. Lauren rocks as a barber. She listens to what I want. And she is amazing at graphics. Miss Lisa is a great teacher. She listened to all my concerns the first time I came in and made sure I had a good student. She usually oversees and helps the students who cut my hair. I had bad experiences before CSA getting hair cuts. I use a wheelchair and often people don't listen to me because of my disability. So it's refreshing CSA accommodates me and always listens. Prices are affordable too. But beware of yelp deals. They may be scams.

I was a walk-in just for a haircut trim basically and a wash and condition…read more I am pleased with the results, I did find the salon and students very unorganized, no one from the staff ever spoke to me or checked her work, I had to sign a waiver stating there not responsible for anything even death lol, the girl cutting my hair stayed focused and did a good job.

I I made the appointment yesterday they canceled it because nobody was available so I rescheduled…read morefor three today, I took off the afternoon from work and I arrived at 3 PM wasn't even acknowledged. Waited and finally said hey can I check in? I said I'm here for hair extension consultation and the lady at the friend said oh she's not working today there was no I'm sorry there was no follow up. There was no let's see when we can get you scheduled and then I see in the computer she canceled it at 3:13. I had been there since three

Called multiple times to schedule an appt and left a voicemail. No answer. No call back. Tried…read moreseveral days in a row- nothing. Completely unprofessional even if it is a school. Is this place even still open?! No price list to see what services they even offer... it's a shame.

Great staff members and wonderful students. this facility exceeded my expectations as a beauty…read moreacademy. very good vibe with quality services available!

I always have a great experience here! I often come for manicures and pedicures. Students are…read moredetail oriented and take their time. Overall, staff is welcoming, kind, and professional!

I have been going to this school for over 20 years. Beside receiving facials, I utilize their…read morestudents for Microdermabrasion. After more than one session with their student Nicole I have received compliments on my skin I was not expecting. This is a great treat without the high price of professionals. Although I feel these students are quite professional and do a great job!

Since I live only a block away, I decided to try this out for a haircut when I moved here 2 years…read moreago. The students have 400 hours before they get to work on customers and a teacher is always nearby to help. First they shampoo and condition your hair. Then in my experience it's often the teacher demonstrating through most of the cut. It takes a little longer but if you have time, I recommend them. And the price is right, only $13 as of March 2023.

I've had my license since '07 but my managing brokers license for a few years now…read more I went to Your House Academy to Complete my 24 BMCE, Broker Manager Continuing Education, hours and I must say I am extremely pleased that I did. I was referred to you by SureWin, as they do not give the webinar portion anymore, and I'm glad they did. You've gained a future student for all of my future CE hours required. Instructor Mike Fair was and is awesome! Super patient, funny and witty but most importantly he explains everything in great detail and answers all of your questions. If he needs to, he will go in depth in a particular segment and makes sure that everyone (us students taking the course) understand the material. Location isn't far from 355 or 290. Less than 2 miles. The room where you take your exams are very QUIET and perfect!

Mike Fair is an amazing real estate instructor, I would highly recommend to attend his class, he…read moreanswers all the questions and gives valuable information where to look, and how to find the answers to a question you might have in the future, lots of examples and tips for having successful career