Arrived to get a straight pipe for my new model Hilux. Took the piss out of me for wanting a straight pipe and then supplied me with his "If it were me" speech. Once agreed that yes, the job I called you to do, I do actually want done he then continued to fab up the pipe with minimal PPE (no goggles, no guard on grinder). Lastly when he went to weld the pipe on I ask if he was going to grind the rust off the pipe he was welding to. He very smartly said "uhh thats not rust" and so I said "well the built up corrosion" and he then smartly said again "mate if you can break this weld go ahead.. .. you're more than welcome to inspect the weld if you'd like" Honestly just rather pissed off with the customer service. Sure it was a cheap $100 job but come on. Dont treat your customer like an imbecile. Will not be returning and will be warning any potential customers off this place too. Would much prefer to pay someone $120 that was a genuine nice guy. -L read more

My partner has been coming to this car repair shop for years, and its because it consistently delivers on fantastic customer service. We turned up for the cars regular warrant check up and found to our dismay that sometime in the last month the business had changed hands. I thought that usually that the regular clients would be informed of changes like this but apparently not. Gone were the old hands who had been in the business for ages, and were always happy to have a laugh with you while they were doing the job (in particular the lovely tatted up lady). The guy who was working on the car this time around looked quite fresh faced, and definately didn't have the same experience as the old mechanics but he made up for this in his friendly demeanor and his actual desire to help. The cars bonnet had structural damage so he advised us to take it down to the panel beaters down the road and then come back and refused to let us pay for the check up that he had spent half an hour carrying out. We will just have to see how this new partnership pans out, but its off to a good start. We were lucky. read more

Pit Stop New Lynn - Auto Repair Near Me - Auckland, AUK