Prompt, thorough, knowledgable and courteous... that describes Bryan (the plumbing tech) who came…read moreto investigate a strange sewer gas smell that we've had in our house for some time. He asked great questions, looked at all possible places and issues that might be causing it and explained his thinking every step of the way. I now see how plumbing problems can be so complex and mysterious! He gave me honest and fair estimates for doing further tests to determine the cause of the problem, without any pressure at all. Oh, and Katt and Arlene were awesome in setting up an appointment quickly; both were so helpful and cheerful. Added bonus-- these are my kind of people; people who not only love their jobs but also love our animals...this month in lieu of a service charge they are collecting a $35 donation to Asheville Humane Society. How cool is that?!!

As an update to my previous review, where I was given an estimate in the high $600's to remove and…read morereplace a kitchen faucet assembly, I called another plumbing contractor and had the work performed for a total of $175.00.

Mike's provided excellent service from the beginning through the present. Russ provided excellent…read moreinformation with the consultation and quote. He also continued through installation. The Installation Crew (Josh and partner) were friendly and extremely professional. All the members of Mikes from Office Staff through the Crew gave excellent and truthful service. If you need heating or air condition work - - Mike's is the place to get it. We did and we are glad we did.

I needed a water heater replaced. Same day call back and same week service (not an emergency). They…read morewere friendly and professional and affordable! The fact they are locally AND veteran owned meant something to me. Thanks for the reliable and dependable expertise.

We highly recommend Nicholson Company who did two HVAC system projects on a house we purchased in…read morethe Asheville area that needed one system installed and the other system upgraded. The work quality is excellent. The price was the most competitive, on a comparable basis of the four estimates we obtained. They are a pleasure to work with and their crews timely, considerate and showed pride in their work. The quality isn't just our opinion. One of the county inspectors commented: "you sure got your money's worth compared to a lot of what I see out there; who did this work?" and went on to point out the differences. The first project was the installation of an​ HVAC system (heat pump,ductwork​k, and vents) in the approximate 2500 sq. ft. finished lower level of the house. This required installing a new outside unit and inside air handler plus all related work including ducts and vents in an existing finished ceiling. We hired a drywall contractor separately to open and close a portion of the ceiling for the main duct run installed by Nicholson. The Nicholson crew ran the branch ductwork​ to minimize any additional drywall work (and help minimize our costs). The 2500 sq. ft. the ​upper level of the house needed the existing air conditioning system replaced. We opted to go with a higher efficiency heat pump there too. The existing ductwork​ was old, not sized properly, so we replaced it as well. We obtained four estimates for the work. Nicholson was the most responsive, communicated well, and answered all our questions. The work was started when scheduled and completed on time for the first and most difficult project and ahead of schedule on the second project. Two of their competitors, one a much larger company in the area, seemed interested in only doing the upper-level​ equipment replacement (higher margin work). This was later confirmed when after follow up calls with them, we received estimates for what they wanted to do as opposed to what we needed done. What struck us was Nicholson's willingness to do whatever was needed and when it was needed. That willingness to listen and do what he customer needs along with their quality, competitiveness​ and people earned them our highest recommendation.

Website wrong. I have a contract with them and they do not provide twenty four hour service and…read morethey have no service on the weekends.

Andy and apprentice were very courteous and professional. Called with a time to expect arrival…read more Diagnosed and repaired the problem efficiently. I would recommend their service.

Jimmy identified the problem quickly and he and his partner were highly professional and efficient…read more I can't say enough positive things about this company. They fit us in same day! Unheard of for service people in this town. I highly recommend this company for all your plumbing needs.

They showed up on time, were very polite and informative plus competitive pricing. Definitely would…read morerecommend them!

Ray and Devan take customer service to a new level. My three year old water heater went out and…read morethey stayed on the phone with me to troubleshoot it until I got it running again. All this on a late Friday afternoon. These guys are great. They take care of their customers.

Most professional contractor I've ever used! Punctual,…read morereasonable rates, courteous, efficient, and knowledgeable. I had a hot water heater replaced, along with a couple of smaller items- he was done and entirely cleaned up in 2 hours. I highly recommend this company!

I had my bath tub replaced with a walk-in shower because my husband had a knee and hip replacement…read more They did exactly what they said and by the time I came home the 2nd day they had completed the work and totally cleaned everything up. Everything looked wonderful and they were very profesional.