It was a few years ago that I saw Dr. Mardi Karin, after finding a big lump in my breast. She…read morediagnosed it to be mastitis and sliced my breast open trying to drain the pus. But after two months, the opening wouldn't heal, the antibiotics she prescribed me did not reduce the lump at all, and there was no bacteria found in the lab testing, I started to question whether I actually had mastitis. But Dr. Mardi Karini would not listen to me at all. She was very certain her initial diagnosis was right despite the evidences. Three months after I had the lump, I finally did a core biopsy to confirm that the lump was granulamatous mastitis, a rare disease that's oftentimes associated with autoimmune causes. After the biopsy confirmed that her initial diagnosis was wrong, I was transferred to a different doctor, and I never saw or heard from Dr. Mardi Karin again. During the three months that I saw Dr. Mardi Karin, I had eight office visits with her in total. Every time, she rushed in and out within 10-15 minutes. She always appeared to be confident and knew what she was doing. But when I shared how my body felt with her, I didn't think she was listening. I had a feeling that she did not like to be challenged when the evidence did not fit with her judgement, or facing a new disease that she was not familiar with. It was a traumatizing experience for me. The disease itself was very painful, but on top of that, being misdiagnosed, having an open wound that wouldn't heal for months, being medicated for a wrong diagnosis that destroyed my gut health, and being treated as if my feelings didn't matter all made the experience even worse. Reading some of the other reviews, it seems that Dr. Mardi Karin was good at other aspects. But based on my own experience, she seemed to be different when facing uncertain situations.

I really did not get good vibes from Dr Karin or her PA Heather and would not feel comfortable…read morehaving them on my surgical care team. One thing that made me particularly uncomfortable is when Dr. Karin grabbed at my stomach "to see if there's a little something extra" (for a type of procedure I told her I am not at all interested in). She also delayed my next care steps unnecessarily. But I think the strangest thing to me is that she discouraged me from looking into another type of procedure, because *she doesn't understand how it works*. Clearly it works somehow because other surgeons do it, but since she doesn't understand it, she recommends against it... that is the action of a self-interested salesperson, not someone who cares about the best interest of the patient. Btw she may say sensation cannot be preserved in a mastectomy, but Dr. Dung Nguyen at Stanford does nerve grafts.

I recently had an issue with Deep Vein Thrombosis and Pulmonary Embolisms. I was fortunate enough…read moreto meet Dr Galatin in the hospital. He took the time to answer all my questions and to equip me with the knowledge to turn myself from a patient, back to a person that has to see her doctor on a routine basis. Dr Galatin's NP is also very knowledgeable and is great at returning phone calls and giving you updated lab result information. I have found that the whole team of doctors and nurses will cover for each other to make sure that you get all needed info and the best of care. This clinic also has a lab downstairs which is very convenient. The lab is pretty fast and can usually get results up to the doctors within the hour if you have an appointment with them same day. Finally, this team is associated with Stanford Hospital. They use the same Epic data system which make all reports accessible by doctors at Stanford.

Dr. Steven M. Scates - Conveniently located Hamilton &…read moreWinchester (Walgreens center). The front office was large, clean. The front office staff nice & professional. Dr Scates very nice and understanding. Also they have a lab. down stairs. Very convent! And the Lab. is also fast. Luckily my labs came back neg. Now I only see him once every couple of years. I would refer others to this Dr Scates & South Bay Oncology Hematology Partners.

After going through the circuit of tests , scans etc ... several times, for an issue that none of…read morethe other physicians I'd gone to could figure out , Dr Tin C Ngo was instrumental in detecting and treating what ended up being renal carcinoma. He and his staff were outstanding in all capacities as I navigated my way through an understandably difficult time . Both his professional and personal attitude helped me through all the questions and concerns I had , and for that I and my family will always be grateful. He performed my surgery with incredible skill , and was able to save my kidney. I highly recommend this incredibly capable man and his staff . Thanks again for everything Dr Ngo .

Since I used Yelp as a source to help choose Dr Ngo this is my experience…read more My PSA started increasing after years of normal test results. My primary care physician Dr Hopner referred me to Dr Ngo after we discussed local Urologists. Dr Ngo and I met, discussed next step...MRI, that progressed to prostate needle biopsy, then robotic prostatectomy at El Camino hospital in Los Gatos. There are potential quality of life issues, lots of YouTube info and individual results vary...so my results are my results. I have had 100% bladder control since the catheter was removed on December 19, 2024. There are zero issues with any incontinence or ED side effects post surgery; an unexpected but pleasant outcome. Healing of incisions area is progressing, as is internal abdominal sensations. Pain from any coughing is now zero. No issues coughing, sneezing, standing or bending over. I hope everyone that has to go through this process could have similar results. My experience with Dr Ngo and prostrate surgery was excellent.

Dr Bastidas is amazing!!!! He explained all surgical procedures to my mom who has pancreatic cancer…read morein terms easily understood. My mom is 78 years old. He is very caring to his patient and very knowledgeable in his field of work. I highly recommend him. His work ethics are superb. I have been so stressful the moment we found out my mom has cancer but he gave me assurance that she will be fine. He is God-sent. thank God for doctors like him

I am extremely disappointed with the care my grandmother received from this surgeon. After her…read moregallbladder removal, we were told the procedure went smoothly and that there were no complications. We trusted that everything had been handled properly. About a year later, she began experiencing serious health issues. It turned out she had developed a liver abscess caused by a gallstone that had been left behind during the original surgery. This was not a minor oversight--it led to repeated procedures just to drain the infection, causing her significant pain, stress, and decline in quality of life. What's even more frustrating is that this surgeon did not offer a real solution beyond continued draining. It wasn't until we sought a second opinion that another doctor identified the root cause and performed the necessary surgery to remove the retained stone. This situation could have been avoided with more thorough care and follow-up. Patients and families deserve transparency, accountability, and proactive treatment--not prolonged suffering due to an overlooked issue. I would strongly caution others to seek a second opinion if something doesn't feel right.

I went to get a mammogram and presented my Aetna insurance to Good Samaritan Breast Care Center…read more They said they accepted my insurance. I had the mammogram. A few months later, I received a bill from Good Samaritan Breast Care Center for $2,144.00 for the mammogram. They said it was not covered by my insurance, and so I was responsible for the bill. Had my insurance paid the bill, they would have paid the negotiated rate of $128.25. I called the billing dept and asked what the procedure would cost if I was a self-pay patient, and not using insurance. They told me it would be $150. I told them I would pay $150 for the procedure, but they insisted that I needed to pay them $2,144.00. Can you imagine how many women would get mammograms if they had to pay this price? This is highly unethical.

I went to Good Samaritan breat care center for an ultrasound after a mammo in Dec 2024. They…read morenegotiated price of two hundred and eleven dollars if I paid up front for this ultrasound. Then they proceeded to bill my insurance when I didn't want them to do that. I was told that I had paid all I owed when I left. They violated hippa laws by billing my insurance and I received bills for months after that. I ended up paying an additional $500 for that ultrasound and couldn't talk to anyone about the bill. They violated the no surprises act by not telling me I would owe another $500 on top of the cash rate they negotiated with me. I will never go back there because of their unethical billing practices.

I had to get a physical and a baseline, as I'm in my late forties. Dr. Adrouny was fantastic! He…read morespent an hour with me going over my entire medical history. When I complained about some issues I was having, he did an order for certain blood work. Thanks to his listening and understanding, he found out about specific problems I was having. Thankfully, I'm on medication to stop any further developments. He referred me to a specialist (rheumatoid) and I was so fortunate. His clinic is fantastic too. The two doctors and the PA I've seen at his clinic were great. I wish we had this same quality in my home town. Lucky for me, Dr. Adrouny is just two miles from where I work.

Dr. Nurani and all of your Staff, you are incredible…read more From the moment you walk through that door, you were made to feel welcomed. Thank you for guiding me through a process which could have been extremely unpleasant, but with lots of attention from Doctor and Staff, turned out to be a very natural, pleasant experience. He (they) treated my disease with concern & respect and delivered a positive outcome. A very passionate, Thank you.

Thank you, Dr. Cici Liu for an excellent job for my surgery. My case was very complicated, and I…read moreunderwent the surgery well. Thank you again for all of Dr. Liu's team. You are a very caring professional, along with your team. I don't have enough words to thank you for my surgery. I highly recommend patients to see Bay Area Gynecology Oncology. Sincerely, My Huynh

Dr Cici Liu was the kindest, most talented and compassionate physician that I had in my almost 10…read moremonths of navigating our health care systems. She quickly scheduled surgery and saved my life. Her visit notes are excellent, her advice post=op was thorough and welcome. Yes, sometimes an appointment is rescheduled or the wait time is longer than expected - but as someone who was squeezed into her busy day - I am very grateful that she was there when I needed her most and am happy to wait while the next gal gets the care and time that she needs. Bless you Dr Liu and your staff.