Very expensive. I had bike in for new tires and to trouble shoot an electrical short. They could not find the short. 5 months later I put bike in different shop(Haus of Trikes) for electrical short. They easily found it and fixed it. They also noticed front fork seals were bad. Pirate cycles either completely missed front fork seals leaking when they changed the front tire or they caused it and did not want to have to cover a free repair due to their negligence. When Haus of Trikes finished their work, they test rode bike and heard rear axle bearings grinding. When they took it apart to find out why...they noticed the rear axle spacer was missing. Cycle Pirates refused to acknowledge their mistake which could have killed me and refused any sort of reimbursement for their error. They say they only have 30 day warranty on their repairs. A rear spacer doesn't just vanish. I would avoid this shop at all costs...they seem to me to be incompetent.
When I picked up my bike from Haus of Trikes, I was told they just had another customer in and were fixing mistakes made at Pirate Cycles. read more