A+ service from Kevin! Very courteous and professional. He came and quoted the repairs that were…read moreneeded and was contacted by the office to schedule appointment for repair. On day of repair he showed up when promised and kept me informed throughout the whole repair. He even completed it earlier than originally estimated. Would definitely recommend this local Los Lunas company. Thank you Ortega Plumbing.

Jonah was great and did the estimate for replacing a water heater and repairing the hose for the…read morewashing machine. The price was a bit excessive I think for $4000. This included replacing a 40 gallon water heater, repairing the inlet hose on the washer. and membership fee of checking the furnace and AC unit for a year. Jonah came to do the repairs on the day and times that he was expected. He was very professional and kind. He spent 6 1/2 hours on the repairs. He cleaned up and explained all of the fees. Overall, I'm very pleased with his service. Normally, I would five stars, but I think the price was a bit too much money.

Scheduled an appointment and they called last minute to reschedule for the next day. Next day no…read morecall no show. Dont bother with this company.

From the owner: We have over 20 years of experience in the trade , customer service is are number 1 goal , we are…read morevery reliable and knowledgeable no job is to big or to small give us a call today

I have had to call Isaac or Matt many times over the last few summers for my older central AC units…read moreand they always have a way to get them back up and running. I have had other companies tell me that my only option was a new system but Daylight always seems to find the one part that is malfunctioning and replace it. I know that eventually I will have to replace my units and when that time comes I will absolutely call Daylight. These folks are always fast, courteous, on time, and (most importantly) HONEST.

We purchased and had a mini split installed in our home. They showed up when they were scheduled…read moreto, and did a professional, neat, and thorough job from start to finish. I would highly recommend Matt and his company for a great job done right.

Leonard came out on time not like so many other plumbers that I've called excellent service he knew…read moreright away what was going on with my plumbing my toilet I would highly recommend him

This 2 star review is for Leonard and owner's only! Not Daniel the technician, I had an issue…read moreyesterday 7/29/26 after my technicians left, my air conditioner wasn't cooling great, it was when they left though, so Daniel definitely did a wonderful job, so I felt horrible to have to call back and request them to come back just to do a recheck on my air conditioner, not the technicians fault at all, when I called Leonards I'm assuming it was the owner that answered, I told him the situation, and I wasn't sure what to do? He very rudely replies "Well, if the pads are wet there is nothing else we can do!", I said to him, "I don't know if the pads are wet! How am I supposed to know that", he tells me "if you be quiet I'll tell you", wow! I laughed to myself because how I wish I could have spoke to a customer like that whenever I felt like it, when the technicians initially came out all was good when they left, but it was then little by little I could feel warm air,and I know my air conditioner, I know when something is not right, so the technician Daniel comes back out, I explain to him it's 87 degrees inside my house, he goes up on the roof, and does whatever, when came back down the temperature had began to come down, this was in noway Daniel's fault, in the first place, shit happens, but for whatever reason, the temp came down, but I was so upset at the way Leonard had spoke to me, I felt like I maybe was a little ticked off when Daniel came but not at him, but because I was dying of heat, and could not believe I had given my business to this business because before they got paid for the job it was all cool, they would answer my phone calls, text messages the minute they got paid, no one would answer my texts, or pick up the phone until finally Leonard does, needless to say he needs customer service skills, because he has none! And just so you know the $120 they quote you for the service for ac service is only for an hour if they go over an hour they want another $120 more! Ridiculous! Because noone from that office ever stated that, ever! Daniel was the savior of the day, not Leonard or his business, I will never call them again. Unfortunately I do not want my review to be cast on Daniel, He gets 5 stars, but in good conscience I cannot give the business 5 stars, so Daniel if you read this dude, nothing to do with you, you were a good sport, wonderful technician, as a matter of fact, as I look back at previous reviews Daniel you seem to be the one people are happy with, and with having to go back up on my roof in 100 degree weather, and me dying of heat, and fuming from dealing with the business directly! You are a 5 star trooper Daniel! And stuff happens, I blame noone for that, any customer knows that, but when an issue arises, and we call the owner hours after and he replies well there is nothing we can do, without knowing what was going on! That is bad customer service and there is no excuse from the owner and his people, I hope they don't treat you the way they treated me! I definitely would not call Leonards again!

Highly recommend Kidzz mechanical! My minisplit went off bfore the long weekend..so the whole house…read moredid not have any heat and i only had time to reach out once i got back in town. The staff were really responsive, had great empathy...and we're really courteous. They were quite open to fit me in their schedule and once I mentioned my preferences..they were able to get me in the following morning..even when it's early out! Glad to see a business open to working early! They let me know my scheduled arrival time for the technician would be between 7-9am. At a little after 7, they texted to let me know Cesar their technician was on the way...and very soon after..I got a knock on my door by 7:30! Cesar was very thorough in diagnosing the minisplit problem that I had..and was able to help provide me with some good recommendations on what to do with the minisplits! By 9am, he was done helping me restore heat to my home! Thank you son much much! The interaction was very pleasant from initial inquiry to finish by all the staff! I highly recommend and will use this service again for any future problems with HVAC for sure!

I have used Kidzz for a few years for my swamp cooler. First couple years they were reliable,…read morereasonably priced and professional. Last yeat a couple guys came out and my swamp after that just didnt seem to cool so well. it is less than 5 yrs old. This year their prices had increased at least 50% and the service guy estimated i needed parts and my swamp would cost 491.00 to start. It was hard to believe. My friend recommended a handyman. He bought a 16 dollar part and charged me 50 dollars for the service. It is cooling the best it ever has. KIdzz seems to have "up priced" me 350 dollars. Or their aervice person has some competence issues. Not sure if its because I am a woman living alone Or because people need to cool their homes and will pay a lot. Not sure... Just wanted to provide a small warning to others. Get a second opinion.

DO NOT HIRE THIS UNETHICAL AND CRIMINAL COMPANY In Albuquerque, NM, HVAC companies must obtain…read moreseparate electrical and mechanical permits before starting work, as required by the New Mexico Administrative Code (NMAC) 14.5.2.8 and City of Albuquerque ordinances. Mr. Robert Pallulat of Nespolo Mechanical failed to acquire these work permits as required by National and New Mexico State Laws. These regulations ensure that licensed contractors perform work--such as installing, replacing, or altering furnaces, air conditioners, or ductwork--to meet state and local safety codes. * Permit Requirement: Separate mechanical and electrical permits are required for heating or cooling and electrical wiring, respectively. Nespolo Mechanical failed to acquire either of these permits. * Mandatory Licensing: Only licensed contractors are authorized to pull permits for, install, and obtain inspections for HVAC ductwork and equipment. * Law Source: These requirements are mandated by N.M. Admin. Code § 14.5.2.8 and local Albuquerque building guidelines to ensure safety. Mr. Robert Pallulat of Nespolo Mechanical violated this Administrative Code by failing to pull both electrical and mechanical permits. * We never demanded anything, we asked to speak with Mr. Pallulat due to his journey men refusing to answer our questions and redirecting us to speak with Mr. Robert Pallulat. We called and texted Mr. Pallulat (please refer to evidence folder) and he responded with informing us with the following text: "I am at a training, I will call you back during lunch." We agreed to halt work until we had a chance to speak to Mr. Robert Pallulat, but it was Nespolo Mechanical that decided to stop the work altogether. It turns out that Mr. Robert Pallulat was not in fact at a "training," and he was instead getting extensive dental work done and not able to speak. I have provided Mr. Robert Pallulat's text response that he sent on the late evening of March 12, 2026 explaining that he could not speak due to anesthesia. Before we even heard that much from Mr. Pallulat, however, the Nespolo Mechanical crew member Ricardo Rivas returned hours after the work order had been stopped to ask if he could retrieve "something he forgot" from the back, and he then roughly ripped out the furnace they had begun installing and dragged it through our backyard and out of our property. Nespolo Mechanical has advertised on public television that they are clearing out their warehouses and offering "free furnaces" but the ground truth is exactly the opposite. They have distorted a rebate offered to any HVAC company by the manufacturer into a deceptive fictitiously false advertising campaign. Nespolo Mechanical, specifically Mr. Robert Pallulat, are attempting to distort the chronological sequence of events in order to distract attention away from the fact that they were in violation of the State of New Mexico building safety codes when they bypassed the permit process from the outset: * Process: Contractors must file for permits before starting work, and work must be inspected by a city inspector after completion as required by as required by New Mexico Administrative Code (NMAC) 14.5.2.8 Consequences of Not Pulling Permits Failure to pull permits in Albuquerque can lead to fines, work stoppages, and required removal of equipment to pass inspections. It is the responsibility of the licensed contractor (or homeowner in limited cases) to pull permits before work begins. The Nespolo Mechanical HVAC project was stopped BY Mr. Pallulat of Nespolo Mechanical. They had ordered and brought to our job site a 24-inch coil, and Mr. Pallulat had informed his crew to make room for that 24-inch coil. It was when the workers on site drew our attention to 24-inches being the incorrect size for the furnace they had already begun to install that we began asking questions about what was supposed to be present and only then were subsequen serious concerns raised. Our family - our one year old child - was left without a working furnace in freezing temperatures. Mr. Pallulat told his crew to abandon our work site and clear all equipment and materials, leaving our old but fully functional units out in the yard exposed to the elements, and therefore rendering them unsafe for further use. Mr. Pallulat failed to contact us until the following day via an extremely insulting and flagrantly inflammatory email which we will respond to here in detail, item for item (please see the email and our included responses below). In addition, we have audio and video recordings that clearly document the Nespolo electrical worker describing how he planned to install the electrical lines. The drill holes he left on our wall and the hole he drilled through it illustrate the path of the electrical lines he planned to install before we agreed to halt the project until we had received confirmation and clarification from Mr. Robert Pallulat, when he was supposed to call us back "during lunch"

Willing send a second technician to address the issues that its first technician did not address.read more

We installed a new HVAC system two years ago and neglected to do routine maintenance since then…read more(except cleaning the washable air handler filter infrequently). The two technicians showed up on time yesterday (promised 9-10 AM) after sending an "on our way" text). They recommended using the pleated filters instead of the blue fiberglass variety. He had a 20"x25" pleated filter in the truck that was a little long for our space. So, he took a pair of shears, chopped off just enough, and used the cardboard form cleared of material to put a border back on! Voila! Another service was cleaning the fins (?) on the outdoor compressor. After turning off the power outside, he used a hose to flush out the accumulated detritus in the unit. Our system is back to working great again! I had a chance to speak with one of the brother/owners, Paul, this evening, to share my feedback on the service call. Sounds like a very nice guy. I thanked him for their well-trained techs.

Both electricians were professional and knowledgeable. Very pleasant and cleaned up after. I will…read morecall them again.

My solar inverter went out during a storm. I wasn't aware that I stopped producing solar till I got…read morea huge bill from PNM. I didn't get an alert from my monitoring app. I have had my solar system since the 2018 install. When I called PNM, I was told that they wouldn't help since I owned my own system. Their advice, turn off my air conditioning to lower my power bill. Thats great advice when it's over 100* outside. FU PNM rep. I reached out to 4 different solar companies but couldn't get anyone to follow thru. I finally reached #1 Plumbing. I was able to get an appointment when the tech actually showed up and get an estimate on what it would cost to replace my inverter. The techs showed up when they said that would, fixed my inverter and helped me with the app. I am so grateful that this is done. Plus they were great to work with. Very friendly and courteous. I would definitely recommend them if you have any issues with your solar system. I'm already planning on having them come back to clean out my dryer vents.

I have massive gratitude for the honestly of this company. I had another company install a…read moreheat-pump water heater. I felt like they were inappropriate, so I called #1 to review the "other" companies work. They were able to point out the flaws that would block my new heat pump from being green-tagged. They pointed out the green tag was missing. They didn't charge me. So, I called them again a few months later because they proved themselves to be honest people. They came in, took care of my seasonal tuning and a toilet that was not flushing. I think I've found my trusted plumbers, and that's a hard thing to do! 10/10 recommend!