Nigel did a awesome job. Replaced hose bibs with quality parts. Fast and neat . I will certainly…read more hire him again .

We received a few bids to have our 20+ year old solar water heater to be replaced with a regular…read morewater heater tank. NFR was really responsive with a SOW and quote and I had the opportunity to speak with Charissa at the office who helped answer several questions. They were able to fit me in almost right away and had sent two gentlemen, Yoshi and Colt, who were both polite and efficient at completing the job. Prices were fair and I am happy with their work. I'd definitely utilize their services again! FYI, they are also Home Depot's sub-contractor.

Extremely happy with Yoshiki who was quick to respond to my request for a quote. After a short…read morephone discussion of what services I needed he was able to email me a quote within 24 hours. His ability to fit me in the day my appliances were to be delivered made me extremely happy. Although he had an emergency and couldn't make it at the time we set, he called me early during the day to give me a heads up - which helped me rearrange my schedule. He was very professional and I will definitely use him again.

Super responsive and easy to communicate with. I will definitely use him in the future. Having a…read moregood reliable plumber is like gold! Thank you!

My house is 44 years old. I had a stopped up drain in my kitchen…read more I called Steve's Plumbing and Kai came and took care of my drain. He worked really hard to unstop my drain with a large snake cleaner. He said 44 years of build up and rerouted my kitchen drain. I have my sink Drain rerouted. Kai was very professional and knowledgeable!

Avoid- gave us a 5 hour window- in the 4th hour - only after contacting them- they cancelled…read more their excuse was " we just realized we don't work on your type of equipment" - but if you want to upgrade we can help- NOT zero rating if I could

great service .. totally help out at 8 pm on a Friday night. life saver ... friendly , and timelyread more

If i could give Darren 100 stars i would. Imagine our…read moredilemma on a beautiful morning. Our kitchen sink was clogged and the bathroom too. I checked yelp and tried calling his number. Few minutes i got a call back from him. And said he will just finish the other job he started. And call me back when he is on his way. My husband and I are very grateful for his politeness, professionalism and above all for sharing ALOHA! We couldn't thank him enough for doing a job well done. After 3 1/2 hrs he completed the task. Do not hesitate to contact him. Truly amazing person. To Darren and the wife. Thank you sooo much!

Grossly over priced, promises made but not reliable nor delivered. Poor Value…read more Very bureaucratic!!

I am the manager for a condominium complex, and on Saturday morning we had a water main burst…read morecutting off water service to 46 units. I called several plumbers and many were saying the earliest availability was Tuesday. Then ready man said they'd come out after finishing up a job on the other side of the island. They got there by 7:00 and worked till 4:00 in the morning to get water turned back on. They really save the day. They weren't cheap but the work I done reliably and under an emergency situation. I am very satisfied with the service I got and would highly recommend them to anyone in desperate need of plumbing.

We needed our Hot water heater to be replaced.We went to various people some we bz some was not…read moreresponding.So we tried Jr's plumbing.They contacted my girl friend in a timely manner and soon we set a date when they were available.So when the day came only 1 person came.He was very informative and friendly.He did a great job!.He kept us informed what he was going to do.When everything was done.We tried the new water heater out and it work like a charm.Everything went well!.He even cleaned up.So when payment was made we also gave him $20 for lunch.We were very very satisfied!.We will definitely be hiring them again!.Well hopefully not that soon.

Showed up on time, charges as expected and resolved the problem. What more can you expect from a…read moreplumber. Local family business.

Shaun was fantastic, great & considerate service Reasonably…read morepriced & could not recommend him more highly

From the owner: Elite Home Solutions is a distinguished home renovation service provider in Kauai. Our commitment…read moreto excellence in craftsmanship and quality sets us apart. We specialize in custom solutions, from unique carpentry work to advanced security installations, ensuring a tailored approach to every project. Our team's comprehensive electrical, plumbing, HVAC, and remodeling skills, along with a focus on eco-friendly and energy-efficient practices, have earned us a trusted reputation in the community. Elite Home Solutions is more than a service provider; we are partners in enhancing and maintaining your home, dedicated to reliability and precision in every endeavor. Choose us for an exceptional home improvement experience that blends traditional craftsmanship with modern innovation.

I would highly recommend Kauai Air Conditioning & Plumbing. I requested a service call to swap out…read moreone of my toilets by sending an email over the weekend. I received a phone call to schedule the installation first thing Monday morning. Deepak and Mike showed up promptly as scheduled and handled the job quickly, leaving the bathroom spotless.

UPDATE (based on how things ultimately played out):…read more I'm updating my original 5-star review based on how this situation ultimately played out. After the April 2025 service (which was specifically for a drainage issue), the unit began leaking significantly more. A second technician from the company later noted that the indoor unit appeared to be sloped away from the drain. By that point, the system was leaking heavily. The indoor unit was installed with very limited clearance to the ceiling (approximately 1"), which can contribute to condensation and drainage issues. Over the following months, the problem worsened to the point where the unit stopped cooling properly and ultimately had to be replaced. There was also visible mold and buildup inside the unit consistent with ongoing moisture and drainage problems. I made multiple attempts to resolve this directly with the company. Their position was that the issue developed over time and was related to maintenance, and they declined to provide any additional compensation beyond credits for the service calls, which did not resolve the drainage issue. As a homeowner, I relied on the company's expertise and only became aware of potential underlying issues after the drainage problem was not resolved. I understand that older systems can have issues, but the condition of the unit worsened after the service that was intended to fix the drainage problem. Based on how this was handled, I do not feel the company stood behind the outcome of the service. I'm sharing this so others have the full context before deciding who to work with. Additional clarification: To clarify, I did not request that the company pay for a full replacement system - only a partial contribution toward the replacement after the condition worsened following the April service.