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    Pioneer Valley Riverfront Club

    4.0 (2 reviews)
    Open 5:30 am - 8:00 pm

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    Quabbin Reservoir - The Quabbin Reservoir Visitor Center

    Quabbin Reservoir

    4.8(33 reviews)
    15.8 mi

    The Quabbin Reservoir Visitor Center is well worth a visit. The history and evolution of the…read morereservoir including indigenous wildlife are explained in detail. Very friendly and helpful staff. Ample free parking, too. The Reservoir is astounding.

    This place used to be my favorite, now I wouldn't step foot back if you paid me…read more On Sunday, August 3rd around 1:15pm at Gate 8, we were greeted by the most VILE, DISRESPECTFUL woman I've ever had to deal with. From the second we pulled up, she looked at us with pure attitude, like we were beneath her. She made us feel like an inconvenience, snapping and acting like we didn't belong there. It was humiliating and completely uncalled for, especially considering she was literally with 2 different customers- how professional! After snapping at us for simply entering the premises, she continued to laugh at how she had just treated us in front of other customers (who experienced the whole thing) For reference, she was a blonde woman with neck tattoos, so there's no excuse for whoever in charge to not know exactly who this is and take action. I seriously don't understand how someone with that kind of nasty, hostile energy is allowed to work with the public. She has no business being employed anywhere near customers. She should be FIRED IMMEDIATELY. This woman ruined the entire experience, and because of her, they've permanently lost a loyal customer. Absolutely VILE behavior that will not be tolerated and this will be continually reported until action is taken. It's sad, because the gentlemen that work there are so kind and made our past experiences so wholesome. It was truly the place to go when you needed a break from the busy world. Super unfortunate how some nasty unhappy woman could ruin it.

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    Quabbin Reservoir
    Quabbin Reservoir
    Quabbin Reservoir - The  dog rules apply to everyone...let's enforce it!

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    The dog rules apply to everyone...let's enforce it!

    Lady Bea Tour Boat

    Lady Bea Tour Boat

    2.5(2 reviews)
    10.6 mi

    My first contact with the Lady Bea company was when I called for information in June. I left them a…read morevoice mail; no one returned my call. I sent them an email; no one returned my email. I called again and spoke to someone who didn't know if they would be running their cruise over Independence Day. They told me to leave a message for someone else; that person did not return my call. The only reason I continued to pursue this was because my parents assured me that they enjoyed themselves. I called a few weeks before my boyfriend was going to visit, and made a reservation for two people for a certain day and time. I live an hour away from the boat ride, so I wanted to make sure there would be a spot for us. On the day of our reservation we drove to the dockside. They had no record of our reservation. They also said that the tickets would cost us an extra $10. The riverboat is clean and they have a safety video. There are two crew members in addition to the captain. Alcoholic and virgin beverages are available for cash, as are bagged chips and snacks. We went to sit upstairs, for a great view, and to get away from the very loud, dated, and tacky band. Unfortunately they had an amplifier speaker up-top, too. We asked one of the members of the crew if she could please turn down the music, as my boyfriend and I couldn't hear each other speaking; she said she couldn't turn down the volume. My boyfriend asked If I had any earplugs in my purse, and fortunately I did. If you enjoy Jimmy Buffett songs, perhaps you will find the music edifying. The band has been playing on this cruise for ten years, supposedly; this suggests to me that it will be here when YOU ride on the boat. The singer made absolutely no effort to sing on-key. It was dreadful. My boyfriend said "This was forty dollars and ninety minutes that I will never get back."

    We took our second Lady Bea cruise tonight and we were just as impressed this time as we were the…read morelast. This was a charter cruise with a private group. Good refreshments and a friendly, courteous crew made for a very nice trip and the beautiful sunset was a pleasant bonus. We recommend an evening cruise for the breeze, calm on the river and, if you're lucky, the sunset. Great job by the boat crew! Just finished my third Lady Bea cruise, just as good as the first two. My compliments to the Captain for pointing out the Bald Eagle to the passengers.

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    Lady Bea Tour Boat
    Lady Bea Tour Boat
    Lady Bea Tour Boat - Sunset on the river

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    Sunset on the river

    Pioneer Valley Riverfront Club - boating - Updated May 2026

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