They installed the new internals for the chimney and a new wood stove. After two weeks the wood…read morestove stopped burning wood and they have not responded to my call or emails. They appear to be purposely ignoring me.

I recently closed a transaction in Hayfork, CA. Soooo many of the inspectors and contractors…read morecalled to do inspections were difficult to schedule and coordinate. Oscar was THE most responsive to me and my client. His reward? THREE chimney services! Why so many contractors do not understand how we butter their bread. Thank you Oscar. Take good care of KB for me!!

Excellent service. Easy to make an appointment. Technician…read morecalled to confirm and asked if early on my appointment day would work. Which it did. Very polite young man named Anthony arrived with a warm greeting. Explained the service, put down drop clothes and preceeded with cleaning. When finished he cleaned up, sweep the entire area very well. Then showed my all of the before and after photos of the chimney, spark arrester, inside of the fireplace. Took payment. I'll never go anywhere else. Extremely happy with The Fire Place and recommended them HIGHLY.

As one can imagine this trade is not for the faint of heart and even though we have met many great…read morechimney sweeps none have offered this level of service, followup, punctuality, and professionalism we received from Phil and the staff at The Fire Place. Phil's attention to detail and cleanliness are difficult to say the least in the trade of cleaning suit and tar and ashes from metal, but darned if he wasn't able to finish up without us knowing he was even there. thanks again Phil. If we ever need anything fireplace related etc you will be our first call.

I just had my chimney cleaned and I can't tell you how impressed I am at the service Chris…read moreperformed. He was so pleasant, knowledgeable and easy to work with.

When we saw smoke coming into our living area I immediately called All Star Chimney that we used…read morebefore. Although Chris was booked out until November he made an exception for us and came out the next morning at around 7:00 AM with his son Wes. Chris found the problem and also recommended with update our chimney Cap which has rusted. Chris showed us a picture of the rusted cap. Wes did a great job of cleaning up as the chimney was cleaned, I would definately use All Star Chimney Cleaning again ! Here are a couple photos of before and after of the cap

FireWhat? is a great new business in Dunsmuir, CA - specializing in comprehensive Fire training and…read moremuch more. . .check them out!

From the owner: FireWhat Inc. is an emergency service company, bringing life saving innovation to a technology…read moredeprived industry. The company is based in the northern California town of Dunsmuir. The staff at FireWhat Inc. have created mobile applications and web portals that save time, streamline communication, provide a massive reduction in taxpayer expense, and improve emergency response personnel safety, delivering a streamlined response to disasters. FireWhat is proud to partner with College of the Siskiyous Fire and Emergency Services Technology Program. The partnerships brings students throughout the Western United States to learn Fire and Emergency service curriculum, and hands on skills. Classes are held insure from October to June each year. Finally, FireWhat has experienced grant writers on staff who have brought over 7.9 million dollars to communities throughout Northern California.

When we bought our house in 2012, we had an outdated pellet stove we removed. Last year we finally…read morehad the extra money to replace it with a new gas insert, but unexpected circumstances put a halt on our plans. Flash forward a year later and we bought it! We got a great deal because we bought a floor model and they were running a deal via the home and garden show. The installers just left a few hours ago and I couldn't be more impressed! Each and every person we dealt with was respectful, helpful and personable. I highly recommend A-1 Stoves even after talking to three other local fireplace sales spots. Thank you A1 - we love our new Valor gas insert!

$249 for the service visit plus, the cost of whatever you need done. In my case, chimney cap…read moreaddition at $160 plus tax, total over $450 ish.

Knowledgeable and responsive ! Woodstove was installed quickly and all cleaned up . They didn't…read morehave one part on the truck ----it was an unexpected need but all completed same day . Nice crew and professional.

One Star because you can't give ZERO. IF you want to be…read moreIgnored and treated RUDELY, this is your place. How many months does it take before you know Incompetence rules the day with these people? 1,2,3 months? and never getting a simple price quote on flue pipe. Fourth time I even set up an appointment to have them come out and give me a price quote. I WANT TO BUY FROM YOU! Set an appointment. They send an email to confirm the time slot. do they come out? NO. Do they contact me to say that some thing has come up and that they will be late? NO! Phuck the Customer. There are NO Good Wood Stove Places in Chico, CA.

Keith really took care of us! He's very professional and…read moredoes a great job!! We'll use his services every year!! Kate Kliewer in Shingletown, CA

Keith was awesome. Couple weeks ago he cleaned and inspected our chimney. Our pipe that runs from…read morethe box to the roof needed to be replaced. He came out few days later and did the work. Keith was very clean, knowlegable and professional. My wife and I were so pleased with his work that we scheduled him for next years cleaning.

Very impressive employees. professional and extremely detailed in their mitigation of my mouse…read moreinfestation and cleaning of their droppings. Well worth the minimum expenditure.

We had them come to remove some mold from my elderly father's house. He was so good. Everything…read moreis mold free and even smells great. When my dad ended up in the hospital on the day he was scheduled to do the job, He went absolutely above and beyond to help me. He charged his minimum, even though I'm pretty sure it was a bigger job than he thought. I can recommend this company enough.

They did a great job replacing my old chimney and pipes , all work well done , efficient and…read morecleaned up afterwards Bob mt Shasta

(Weed, CA) Holy Smoke just finished the installation of our…read morepellet stove today. Owner, Sean Kraemer and his crew (Dakota, Darian & Jacob) did an excellent job. There was great attention to detail, friendly customer service & information: the quality of their work is commendable. Sarah (office staff) was always congenial and businesslike in her communications with us during the entire process. If you need a pellet stove (or other) installation, please give this firm your business-- they are SUPERB at what they do!

We were looking for a gas insert for a fireplace for a rental, and I had heard good things about…read moreRainbow. I went in to get a brochure, and I set up an appointment for them to come measure the fireplace clearances to determine what would work. They do NOT charge a fee for the bid trip unless you live way out of town, and then if it's required, they apply that to your purchase! NOT what the other guys do. We paid our deposit after picking the unit, and they ordered the parts. Of course now we were approaching the Holidays, but they were extremely flexible in making the necessary appointments! We hired their suggested plumber (NW Plumbing - another great connection!) who had to come give us a bid to get the gas (and electrical) into the firebox before the insert could go in, and we set up a time to get that work done. Definitely a process with varied stages... Because we were trying to accomplish this during our heavy rain days, Rainbow was willing to do the work at different times, outside/roof work when dry and inside if weather was bad. Long story short, we got everything accomplished (plumbing AND insert) and completed over a two week time frame around Christmas! Rusty, the owner, is very friendly and informative with excellent communication; and Faith, his office scheduler, was amazing as well! His On Site team really knew their job and was able to make adjustments as needed to meet our desired outcome to a "T"! Although everything ended up costing a bit more than we expected before starting the process (what DOESN'T cost more these days?! ), we are so happy and pleased with the final product, the improved look and ease of gas, AND the heat at the push of a button, it was WELL worth it! Note: Be sure to ask about EVERYTHING that might be needed to make the finished product look like the brochure. We had some initial miscommunication (resulting in 4 vs 5 stars) that was later resolved.

When our house was built our builders bought our -difficult to find parts for- woodstove from this…read morebusiness (we actually didn't know this at the time or when we needed their help the first time!). In the times we have needed help or special parts for our stove, Rainbow, and everyone there, have been quick, precise, extremely knowledgeable, and kind. They have always been honest, and never tried to over-sell us on anything, or have us buy anything unnecessarily. Thank you, Rainbow Pellet Hearth & Home for your always excellent service!