The guys at A A Storage in Porter's Neck are absolutely fabulous! Before I even moved down to the…read morearea, I called and spoke with Andrew. He was exceptionally personable and helped me decide which storage facility would be best for my needs. I let him know the date I would be coming to the area and to please make sure to have a climate controlled facility available to me. He did as promised. When I arrived Andrew was ready to lend a hand in helping my friend and I unload our truck. During the process, my friend fell ill, and Courtney the other employee at the storage facility made sure to come out with several bottles of cold water and help Andrew with getting all of my belongings out of our moving truck. I was extremely impressed with how well they packed the storage unit and took such care with my personal items. I have been back several times to the storage facility and each time I'm here the guys are always ready to lend a hand if I need it. I can't say enough positive things about my experience here and I will recommend A A Storage in Porter's Neck to everyone needing a place to store their stuff.

Comparing to other storages in the area, AA Self Storage was the best price for a temperature…read morecontrolled unit. Gail at the front desk was very responsive and helpful with the sign up process. They have extended hours so never had an issue accessing our items. Complimentary flat beds were available for ease of bringing things from the car to our unit.

Rented space for two years. It was Awesome! Great people to work with! Savannah always returned…read moremy call if I had a question.

Great service. Great owner. Great value. Easy access. I highly recommend this storage facility.read more

Outright Negligence, Bait-and-Switch, and Zero Accountability…read more This is hands-down one of the worst customer service experiences I've ever had. I rented a storage unit at Go Store It Self Storage (20 Garris Rd, Wilmington, NC 28403) and was assigned a 3rd-floor unit. When I arrived to move in, the elevator was completely broken. The on-site manager openly admitted they could not fix it, and multiple tenants confirmed the elevator had been out of service for days -- meaning the company knowingly rented upper-floor units that were effectively unusable. That's not an inconvenience -- it's deceptive and irresponsible. I contacted corporate customer service expecting a basic level of professionalism. Instead, I was met with indifference and refusal. There was a first-floor unit available, yet they refused to move me as a courtesy, despite the fact that THEIR facility was not functioning as advertised. Their solution? Charge me an additional $30 per month to access a usable unit. In other words, I was forced to pay extra for their failure. That is a textbook bait-and-switch. This company took my money while providing a non-functional facility, showed zero accountability, and pushed the cost of their neglect onto the customer. Renting a 3rd-floor unit without a working elevator is unacceptable and borderline fraudulent. If you're considering this location, be warned: equipment may not work, management won't help, and you'll be expected to pay more just to get what you already paid for. Avoid this place unless you enjoy frustration, wasted time, and being taken advantage of.

They can't seem to get their automatic payments right. Every month it doesn't work. They charge me…read morea late fee. This month they wouldn't remove the late fee. So I'm out!!!!

We had a great experience! Definitely recommended. If we ever need a storage unit in the future we…read morewill be calling Shane at Hampstead Self Storage. He was very professional and easy to work with. The storage units were in great condition.

Excellent customer service!! I stored a bunch of bikes there for a few months and the process was…read moresuper easy and affordable.

The online self check in made it easy to reserve,,,you get to set the move in date and set up…read moreautomatic payments online,,,,units are clean,,,this is the 2nd time I used this facility and Karen is a pleasure to work with,,,,I highly recommend topsail self storage Larry M

​My parents moved a little over a year ago from Wilmington to Florida and before they left they…read moreended up using Go Store It Self Storage (back then) to store belongings they wanted to keep in North Carolina. Since then, the storage company has changed ownership and they have changed names to SaveGreen Self Storage. I interact with them once a month because I am the one that makes their payments from Florida. After a little over a year of using their services, I must make it a point to acknowledge the exemplary customer service I am showered with every time I make a call to them. Today, Bryan assisted me with making my payment over the phone and he was fantastic. He cracked a couple of jokes and quickly got my payment processed. I highly recommend this location for any U-haul and self storage needs in the areas they service (umerous locations in NC and SC).

WORST EVER. 3 years with perfect payment, then a glitch with the autopayment during the COVID…read morePandemic and State of Emergency and Michelle Otero has refused to remove the Late Fee and they went as far as applying a $100 Lien Fee for a toal over $450 due because of one missed payment. I even tried to pay online before 30 days anid the payment website was down. My wife tried to make the payment the very next day they were open and Michelle refused to take any payment other than the $450. Michelle even hung up on me and when I called back to discuss how to resolve this. There is no way to get a hold of any managers other than email, and they are now holding my personal items HOSTAGE. This is PRICE Gouging and I'm going to contact the state Attorney General and DOJ. As a side note, they started requiring an additional $10 insurance fee every month on top of their overpriced storage unit rates. I have 4 other units at 3 different facilities and this is by far the most expensive by nearly 14% per month. There are so many new facilities in town -- ** DO NOT WASTE YOUR TIME OR MONEY HERE AT THIS RUN DOWN, OLD, AND CRIMINAL FACILITY** --

Kind, relatable, and efficient customer service! No pressure or up selling, just simply helpful…read more VERY CLEAN and easy accessibility.

From the owner: Castle Hayne Stowaway is a brand new state-of-the-art full service storage facility conveniently…read morelocated approximately 1.5 miles off highway I-140 and approximately 1 mile from I-40 in Castle Hayne, NC that offers the best storage options for New Hanover, Pender, and Brunswick counties. Our climate-controlled storage units are kept at optimal temperatures to protect your belongings from being damaged by extreme heat or cold. As one of our valued clients, you'll rest easy knowing your belongings are protected by 24- hour video surveillance, gated entry, and our professional management staff. Stop by anytime during our office hours and reserve your storage unit! We're dedicated to providing our clients with safe and secure storage units and our location makes it easy to access anything you need in a clean, protected environment. Parking available for larger RV's, Boats, Trailers, and 18 Wheelers.