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Bradenton, FL

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Pinnacle Neuro Services

2.5 (4 reviews)
Closed • 8:00 am - 5:00 pm

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Manatee Memorial Hospital - HVAC unit with no filtration.  How sterile is that?

Manatee Memorial Hospital

2.2(104 reviews)
5.0 mi

Echoing some of the other positive reviews, we had a relatively pleasant ER visit a few weeks ago,…read morewhen my grandmother was injured at a local business. She was seen quickly on a weekend night, everyone from the receptionist to the doctors were very nice, and she was stitched up and treated within 2 hours or so. She was visiting from Massachusetts, where patients can expect to wait 5-12 hours before being seen at an ER (and never make it to a real room). She was happy with how easy everything was, and I was relieved she was taken good care of. Thank you to everyone here for their professionalism and attention to her care.

Where do I begin? My fiancé & I were headed to a baby shower. It started raining before we could…read moreget to the car. His umbrella was broken & wouldn't close all the way & it punctured the palm of his hand. The puncture was DEEP & his tendon was poking out. So this was not just a simple cut but an emergency. We were scared, he was bleeding everywhere. We went to the nearest hospital (Manatee Memorial) in the emergency department. We checked in at the front desk & not long after they brought us to the back to clean the wound & do x-rays. So far, it was going good. Then a RN came into our room leading us to a different room claiming once we head that way the team will be able to get us out of here in no time. We weren't concerned about getting out of there faster we just wanted to make sure everything was okay. Once we got into that room we waited 2 hours before anyone came to check up on us. Mind you my fiancé has a very painful wound that is hurting him like CRAZY & actively bleeding. I understand there is a process of doing things, but the LEAST that nurses & staff could do is update their patients. We don't care that it is taking long. We just feel like we were forgotten about & that's the worst to feel in an emergency situation. Once someone did come see us, they mentioned how they forgot about us because we moved rooms. That is not what we want to hear. This is not a laughing matter. This person was also the one to numb his wound. So my fiancé has been in excruciating pain for 3 hours already. The doctor comes in shortly after saying that there isn't a hand specialist on call (since it was a Sunday) & that we should just head home & contact Dr. Van Vliet at Blake tomorrow. We felt like that couldn't just be it. There was a hole in the palm of his hand. Shouldn't it be stitched up? Not once did any one specify that this wound wasn't emergent. I don't know if there was miscommunication or what? But we felt like there had to be more to this. We headed to Blake Hospital the next morning where we explained this situation & said we're here to see Dr. Van Vliet. We're also not dumb. We know there's ways to do things. The lady at the registration gestured us to head to the emergency department at Blake which was a few walks away. We headed to the emergency department & the man at the front desk was UPSET and gestured us BACK to the registration. At the point we were both frustrated we are getting sent back and forth & NO ONE WAS HELPING. No one wanted to understand the situation. Once we got back to the registration the lady seemed upset. As if we were the problem. She didn't bother to ask if we had an appointment or not. She just wrote down a phone number & told us to call it. THAT'S IT. We head out of the building to call this number & that number said Dr. Van Vliet is not a "hand specialists" & to call Coastal Orthopedics. At this point my fiancé & I gave up. No one was helping or leading us in the right direction. So, we decided to head back to Manatee Memorial in case there was a hand specialist on call since it was a Monday now. Welp, we got there & after checking in & being in an exam room for 3 hours. A doctor comes in (Nicole) & immediately said "What do you want me to do here" in the most condescending voice ever. Whereas my fiancé replied "Stitch it up? IDK?" She laughed & said "Stitches? You don't need stitches" We were confused. NO ONE specified that he wouldn't need stitches. No one told us that his wound would heal on its own. We value our time & it felt like the doctor thought we were there to waste her time. We not here to make your day hard. There was NO communication to us that his would was not emergent & he did not need any stitches. They didn't even tell us how to properly care for it & signs & symptoms to be wary of. This has been super upsetting. We wouldn't have wasted our time & energy if someone would've told us this the day before. If you're a nurse reading this.... don't be afraid to update your patients. We see you walk by our rooms ignoring us & have us waiting for hours. We understand there is a process but just acknowledge us.

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Manatee Memorial Hospital - Shared sink with the neighboring patient!

Shared sink with the neighboring patient!

Manatee Memorial Hospital - No hot water and the sink backed up.

No hot water and the sink backed up.

Manatee Memorial Hospital - What fungi might they be cultivating there?

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What fungi might they be cultivating there?

Ricardo Gonzalez ,MD

Ricardo Gonzalez ,MD

3.4(5 reviews)
12.5 mi

Dr. Ricardo Gonzalez is an exceptional neurologist. He is extremely knowledgeable, thorough,…read morecaring, and genuinely invested in his patients' well-being. What impressed me most is how carefully he listens, answers questions, and explains complex neurological issues in a clear, understandable way. He also encourages patients to be active participants in their care.

Dear Doctor Gonzales, During the past 11-12 months, I/we…read morehave felt frustration and deep concern for my husband, due to the treatment we received from you and Kaitlin Fifarek, APRN. 1. We came back to see you in January of 2023. (You said to come in if we had any concerns or noticed changes.) I had a list of changes, a. He thought we were in New York. We have not visited New York for years and have not lived there since 1967. b He was unable to manage his I phone. c He could not balance the bank statement, which he had done for many years for his clients and family. d He had difficulty maneuvering the computer from one program to another. You said, "It is just old age"! In other words, what the wife lives with and sees every day, is not valid or worth considering. It is ridiculous for you to assume the spouse' s report means nothing. In our case I am a Licensed Clinical Social Worker. I have often collaborated with patients and families dealing with dementia. The court has paid me to administer Mental Status Exams to dementia patients to assess the need for Guardianships. Your disregard for my report caused Mr. Schimmel to suffer needlessly for two more years with symptoms of worsening dementia. 2. Before you dismissed us, we requested a referral for Neuro/Psychological testing. 3. Thomas J. Longo, Psy.D, M.S. stated that Mr. Schimmel's testing showed many deficits in cognitive functioning. Testing also suggested his driving skills could be impaired. 4. In June, we had an appointment with Kaitlin Fifarek to go over the Neuro/Psychologicak exam. Prior to our arrival, she had not reviewed the report. Once she had located the report from Dr. Longo, she took only a moment or two to peruse it. She then said, "It is just old age!" We were surprised, since this was not what Dr. Longo had said. (At that point, we did not have a copy of Dr. Longo's report). 5. When we expressed concern, she asked us what we wanted to do. She offered no options, even though Dr. Longo had numerous recommendations. (We requested a Brain Scan, which she ordered.) 6. We returned to see Kaitlin Fifarek in August to discuss the results of the brain scan. She said there was nothing evident in that report. We later learned that the scan report suggested NPHC (Normal Pressure Hydrocephalus). It is our understanding that she could have discussed looking into the possibility of further testing ( a lumbar puncture) and discussion of NPHC. 7. I had a copy of the psychological exam with me. I had highlighted the recommendations and the Clinical Impression Dr Longo had found concerning. Kaitlin responded with "What do you want to do now"? She offered medication. We are concerned with the side effects of available medications, so declined that offer. We have wondered what she might have suggested, or what referrals she might have made, based om Dr. Longo's report? We did not receive good medical care when she did not suggest pursuing the diagnosis of NPHC. She and you just settled for "old age." 8. When Mr. Schimmel went to see his new primary care physician in December2023, Dr. Fineman told us he saw signs of NPHC. He educated us on the condition and asked if we wanted to be referred to a Neurologist. We followed through with that referral. In April, Mr. Schimmel had a lumbar puncture. Unfortunately, the results of the before and after psychological examination and the evaluation of the P.T. were inconclusive. As his symptoms became worse, we pursued the option of a shunt. 9. The shunt surgery was about two months ago. His cognitive abilities and walking improve daily. We are concerned that your office wrote Mr. Schimmel off with "It is just old age"! We were not aware of that being a medical diagnosis. I had told you that his dementia was "different." I had told you of some of the changes in his memory and bhavior. It seems weird to me that a physician takes a few minutes in the office as the picture of the patient and ignores what the family describes. I cannot even end this note with a "thank you". I will send a copy to the central office of Intercoastal and to the medical society. I hope you begin to care more about your patients, and listen to family members. Sincerely, Brenda H Schimmel, LCSW

Pinnacle Neuro Services - neurologist - Updated October 2026

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