1. Pinnacle Bank

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Gretna, NE

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Pinnacle Bank

5.0 (1 review)
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Personal banking

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F & M Bank

F & M Bank

(2 reviews)

Opened a saving account with this bank only to have it closed by them as the  President of…read moreMarketing did not feel I was conducting "Normal" banking activities.  All my interactions involved cashing checks and/or exchanging new small denomination Federal Reserve Notes(Money) for which I usually(if not always) deposit half of the transaction value into my savings account and requested large denomination bills($100) be given as change for the remaining half of the transaction. Upon my last such transaction the President of Marketing asked me to come to his office where he proceeded to question my banking transactions with  all kinds of questions which to me seemed to imply that I was doing something that was wrong/illegal and apparently was definitely not to their liking.  Because I got upset at his line of questioning and my answers that he further would act on his implications that I was not doing "Normal" banking activities and would close my account.  He stated the bank could do this as they did not have to do business with anyone they did not want to do business with...reinforcing his implications that I was somehow an undesirable customer.

This bank is super convenient if you reside in Gretna, as there aren't any other branches close by…read more F&M has other branches, but they're in northeast Nebraska. All I do is keep a simple savings (Mad Money) account here, but I like the fact that it is within walking distance of my home, that the staff are friendly, and there is never a line to contend with in the lobby, drive-up ATM, or drive-up window. The neat thing about this little bank is that, in addition to online banking, they have an iPhone app.

Wells Fargo Bank

Wells Fargo Bank

(4 reviews)

Millard, West Omaha

This bank is a total joke!How is it I'm usually first one and they put me a side and help people…read morewho literally walk in.What happened to first come first serve? It's a deposit and a little change I need...25+ minutes is wild. I see several people who goes off on them cause how they can't deposited things or can't help them with normal bank stuff.Its a waste of time here! All the employees walking around and you can't open a teller is wild!!! Let's not start with the careless customer service here either.The Indian lady is rude!!!speaks to you like a child and instead of helping she argues with you.This place sucks go bank with someone who has workers. Goodluck if you come. When I asked the teller for corporate # the Indian lady (Syeda or sydna) laughed and said what you going to do yell at them?I told her no I'm going to complain about you.She don't care and that's why I see someone always leaving yelling at her.She try's to act nice but the way she talks and handles a situation is unprofessional.Ill drive anywhere else but this bank location so I don't have to hear her annoying voice and deal with her rudeness!

I've been a customer of Wells Fargo for 16 years, which is just over 1/2 my life. I chose this…read morelocation when I moved to Omaha due to location near the house. My experience was awesome! I came in to open a new account and sign paperwork on some loan documents. Everything went smoothly and fairly quickly. Account manager was good in what he did and knowledgable about accounts. In my experience, Wells Fargo might not have the best phone customer service but they do extremely great face to face.

Pinnacle Bank - banks - Updated October 2026

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