The quality and service is subpar at best.
I went in as a birthday gift and this is my experience and result.
In the end 5 of 10 nails have bumps and waves in the polish, the matte top coat doesn't even cover the nail entirely. This is hands down the worst set of acrylic nails and customer service I have ever received.
The male tech was extremely rude, he questioned where I had my nails done previously, why I was there and who I was with. He knew I wasn't a regular but I wanted to give them a try again cause why not. He was extremely rough with my hands the entire time, sighing when he had to move my hand slightly. Since he didn't ask, I asked if he could do a coffin shape to which his response was rude, making me feel bad for even asking. Throughout the appointment I noticed that my nails were different lengths and it was not being fixed. Due to the previous rude comment I kept to myself in hopes that the appointment would just end fast. He began to paint my nails with no base coat and applied a very thick layer of black. I placed my hands in the UV light box to cure as always and removed them when told. I noticed at this point the polish was bumpy but he proceeded to paint over them anyways. When I removed my hand a second time the tech them began to be super snotty to me about not placing my hand properly in the UV light, essentially blaming me for his mistake I have never had this issue before and I've been getting my nails done for years. He applied the matte top coat as he told me once again I was placing my hands wrong. Scolding me. This time the top coat was on and burnt my finger under the UV light because some got on my skin. To which he started at me again for pulling my burning hand out. At this point I was in tears and wanted to leave but had to wait for my mother who was also getting her nails done. The tech knew my nails looked like crap and did nothing to fix them as I sat waiting for 15 minutes waiting. This was my experience on my birthday.
I would not recommend or go back to this establishment, the quality of service, communication and customer interactions are crappy at best. I wish I could rate them 0 stars. read more