I am extremely frustrated by the inconsistent information I receive when contacting Social Security…read moreby phone in Clearwater, Florida. Each time I call, I seem to receive a different answer to the same question. In addition, several phone representatives have been rude and condescending during these interactions. When I previously asked an employee at the local office about these inconsistencies, I was informed that the phone representatives are located off-site and was advised to visit the Drew Street office in person for accurate assistance. As a disabled individual, traveling to the office is not always feasible. On May 14, 2026, I contacted the Clearwater office and spoke with Mrs. Steins. During the call, she repeatedly interrupted me, spoke in a dismissive manner, and implied that I was being dishonest regarding prior contact with the office. Specifically, when I referenced a previous visit to the Drew Street office on December 8, 2025, at approximately 11:00 a.m., she responded, "That's funny because it's not documented." I did, in fact, visit the Drew Street office on December 8, 2025. The in-person staff at that location have consistently treated me with professionalism, kindness, and respect, which makes this experience even more disappointing. I strongly encourage Social Security to review and audit phone interactions for professionalism and consistency in the information being provided. The call in question occurred on May 14, 2026, at approximately 3:32 p.m.

Took 3 months to update my partb premium to go into effect. 3 months accumulated and then they want…read moreyou to pay it back from 1 check.

I am new to Pinellas County and had a lot of business to handle. Where I'm from, you have to plan…read morehalf a day to get anything accomplished from a legal/government place. I've been to the clerk of court several times but On this trip, I needed to get my condo in my name using a quit claim deed that was prepared. I came into the place and was called within five minutes. The person was very knowledgeable about what I needed to get done and had it accomplished quite quickly. I walked away with a recorded version of what I needed. Very good employees, good system on moving people through.

I just want to thank Brandon for the good conversations and his help today !! He obviously enjoys…read morewhat he does !! Going to the DMV can be stressful but he made it easy to navigate. Thank you !!

Once you get to a person they are helpful and knowledgeable.....just be advised you will be waiting…read morehours to do so, with this long of a wait you should be allowed to bring snacks and a drink....because you'll be there so long I don't know how a diabetic or someone who has to take medications on a timely routine would leave here without getting sick. Also coming in or using your card requires a convenience fee, if i could could upload documents at home to update my id address that would be a true convenience.

OMG! I was literally in and out in 10 minutes without an appointment. I tried to transact my…read morebusiness with the Pinellas County Clerk on line but was a little confused by the choices offered so I went to the source and I'm glad I did. When I arrived at the clerk's office on the 2nd floor I took a number. My number was called 2 minutes later. Isabella was completely knowledgeable and cut through my confusion with a few well worded sentences, and even managed to save me a few dollars as well, which is always welcome. I left clutching an instruction sheet with all the items pertaining to my situation highlighted. Wow! I have mentioned in the past the legendary lines and wait times of government offices in my home town of Chicago, and how Pinellas County Florida government offices are the exact opposite of what I'm used to. This seems to be true across the entirety of Pinellas County. I am impressed.

Nice jeans are ok for jury duty. Even though it says to get there by 830 nothing starts till 9…read more Very efficient and quick to get in and the check in for jury duty is quick as well. Quicker if you fill out and sign all paperwork beforehand.

Showed up on a Wednesday afternoon with no appointment to get a FL DL (transfer from out of state)…read more- waited no longer than 5-10min. Colby was great. In & Out within 30-40 minutes

We work in Pinellas County but we do not live here. Trying to renew a FLORIDA STATE driver's…read morelicense or print a FLORIDA STATE certificate of title? Sucks to be you; go back to the county you live in. We lost the opportunity to sell our car to an interested buyer because of this.

In and out with new tags for new motorcycle in 15 mins! That includes wait time of 3 mins!read more

Painfully slow dmv. 5 minutes in between each person. Over a 2 hour wait for a title transfer…read more What a waste of time. Go down the road to a different location would be my recommendation!

Our experience here was nearly in and out. Security was a breeze on a Friday afternoon, there was…read moreplenty of parking, and we would have been first in line for biometrics if one dude hadn't zoomed into the room first. The clerk was very friendly and informative, and there was ample seating in the waiting room. They called my husband up to take his fingerprints within ten minutes of us arriving and filling out a very simple form. I can only speak to the speediness of the biometrics office, but our experience was way better than we could have hoped for a government department. If you've been dreading an appointment here, definitely try to schedule on a weekday and arrive early. It makes the process so much less stressful.

Typically government agency, long lines etc…read more But the worst part are all of the screaming kids running around acting foolish. If the kids are not here for immigration services they shouldn't be allowed in.

SSG Garcia has been very helpful in my processing experience going into the army. I just graduated…read morebasic and AIT and came back to the office and he's still doing his thing. I definitely recommend coming in and talking to one of the recruiters!

SSG Schultz was great to work with. My first contact with SSG Schultz was after I put in interest…read moreon The US Army website. Ever since first contact he showed real interest in getting me where I need to go to join the Army. He was patient and attentive to all my needs and addressed all my concerns professionally and with care. As a father and a Husband I truly appreciated everything he has done for me. 10/10 would recommend SSG Schultz to anyone who might be considering this career path.