My husband passed a year ago this past November. It's taken me this long to think about my review…read moreinstead of reacting in the moment. When selecting a funeral home I selected this one mainly because my hubby wished to be cremated and the crematory was on site. In our meeting, I was highly disappointed in the behavior of the director for several reasons. First, when I mentioned I had read all about cremations on google, his comment was that's where I made a mistake. Not only was that not called for but so very untrue. I learned so many things I did not know. I was as able to ask to see my husband which I did. He seemed surprised but let me. Then his cell phone rang and he proceeded to carry on a conversation with his wife when he should have said I'll have to call you back. Instead they talked about lunch. I ask if he needed to excuse himself. I ask to see the crematory for the purpose of cleanliness. He did take me down to it but also proceeded to take the clipboard off the wall to show me how they log who's in there and I knew this from google. You could see the clipboard so no need to remove it to the point I could read the persons name. He proceeded to open the crematory itself after I ask him please not to knowing someone's remains were in there. At that point I was absolutely devastated thinking to myself what would their family think along with the invasion of privacy. I went home thinking very hard if I wanted to have my husband picked up and taken somewhere else. I chose to stay there and discuss my concerns afterward and we did. You also have the right to view the cremation process and take part in process. I elected to see my hubby's care until the end and my son and the crematorium placed him up on the roller and I pushed the crematory button to start the process. Something I still do not regret. The crematorium assured me it would not be opened until his remains were removed. When I picked up his remains they were in a black box where the lid did not even fit securely. It kept coming off. It had to be taped shut. I special ordered his urn so I elected to move him over myself at home once it came in. I will say the response time to the Bethany House was incredible. And he was able to get the casket I picked out from Montgomery before the next morning and my husband looked at peace in it. I was very satisfied with the great job they did preparing him. And the director did apologize although he also made excuses along the way. So off to a rocky start but all worked out in the end. A year ago I would have rated them a 1. I do think this is probably an amazing place. Everyone else couldn't have been more respectful. Hopefully the director and his wife learned a few things during my journey.

Having worked in the funeral home industry for a number of years, I can not believe how my family…read morewas treated during this horrible time in our lives. For example, during our arrangement meeting, the owner felt that it was acceptable to take a call from his wife to discuss lunch plans. I cannot recommend making arrangements for your loved one here.

I lost my wonderful. little Mom at the end of January. PalmSunset Memorials made the most beautiful…read moremarker for her and my father. They did it in a timely manner and were so gracious to work with. Thank you very much for your professional, compassionate service!

From the owner: PalmSunset Memorials offers a wide variety of personalized, quality granite monuments, headstones,…read morememorials, monuments, markers, ledgers, granite vases, garden benches, ceramic portraits, bronze markers and vases, memorial rocks and stones, cremation urns, pet memorials, lettering and etching, and much more! Let us assist you in the selection of carvings, granite colors, finishes & textures to create the ideal monument for your loved one.

Jeffrey Harris and his staff did a great job with my mom, however, we ordered a headstone through…read morehim in August of last year and it was just set on August of this year, not because the monument company was behind, because he didn't put in the order until May, the headstone turned out great but Mr. Harris lack of concern was very unprofessional, I would call, leave messages and he wouldn't even return my calls, I spoke with him once and he said he was looking into, but still didn't reach out to me, I had to contact the monument company myself, and let them know how disappointed me and my family were concerning this manner, but Ms. Cathy came through for us, before we took legal action, till this day I haven't gotten an apology or anything, SHAME ON YOU Jeffrey Harris.

Mr. Jeff and Reverend are the best In the business. You two guys keep up the great and professional…read morework

I have used Pet Cremation Services twice and I highly recommend them. They are very thoughtful and…read morehelpful.

This week was a very bad week. We lost our friend and baby of 15 years. Diamond. A sweet gentle…read moresoul, who unconditionally loved us.... I wanted to do something sweet for her and provide her final rights in a loving decent manner. I wanted to treat her in a way that want to be treated in the end. I sought for 3 days on places to take her and I finally decided upon this company. They really accommodated Diamond. They offered pet pick up.Gave me a beautiful sealed keepsake box with her remains. Military discount . Fast.. Brief counseling. The owners really do care about you and your fur babies... This was the best place to go for this situation.