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    Pinch A Penny

    4.1 (13 reviews)
    Open 9:00 am - 6:00 pm

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    1 year ago

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    3 years ago

    Great service & staff- always a pleasure going there & shopping. Prices are very reasonable

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    Customer Support

    Thank you for the review, Paul!

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    2 years ago

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    Thank you for the review and for being a loyal customer, Eric!

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    3 years ago

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    Thank you for the review, Lois!

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    2 years ago

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    Thank you for the review, we are happy we could help with your pump!

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    5 years ago

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    7 years ago

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    Thank you for the review

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    8 years ago

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    9 years ago

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    Thanks for the great review, Vernon! We appreciate your feedback.

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    9 years ago

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    12 years ago

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    8 years ago

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    Thanks for the review, Bryan! Happy to help!

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    9 years ago

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    Ask the Community - Pinch A Penny

    Review Highlights - Pinch A Penny

    Thanks to Dan,Danny, and Mike and to all of the guys who made this repair a great experience..

    Mentioned in 2 reviews

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    This local pool supplies store is the best with customer service and 101 connection. They truly…read morecare about what you truly need with your pool, they never try to upsell you or make you purchased all kinds of chemicals or supplies that are just not necessary for your pool at the current time. Also feel free to bring a water sample from your pool and they will test your water, to see exactly what do you need to get your pool to a safe, clean and clear so you and your family can enjoy your pool or spa. The owners son Brian, Who is the person in charge of the Quality pool truly is amazing with customer service. When I bought my house two years ago it was my first home with a pool so I knew nothing about maintaining a safe clean pool so Brian walked me through every step of the way to ensure that my pool was in the best shape it can possibly be.

    I decided to stop paying a company to maintain my pool and do it myself. Part of the reason is…read morebecause I found this store close to were I live. I take water from the pool every week, and they check it, and give me advise how to maintain the water. Since I started doing this my pool has never looked better, and i'm spending a fraction of what I was paying. This store also helped me fix my pool vacuum all at very reasonable prices. The owner are super helpful, and really want to help you. I would recommend this store to anyone who wants to maintain their own pool.!!

    Twin Lakes Pool & Spa

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    (24 reviews)

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    This is the most conflicted I've ever been about a review I submit to Yelp. I was a client of Twin…read moreLakes Pools for about a decade. Earl, the owner, is a really nice guy and for years they did very good work. After a hurricane, they did the work to repair my pool and my deck. They installed pavers and an entirely new pump/filter system. This is when things began getting rough... The pavers look great, but there are places where they are uneven and wobbly after settling- not their fault. I get it. What IS an issue is that my pump was installed backwards so the drain on it is about 3 inches away from the motor. The DiamondBrite they installed never turned the correct color, and despite being only 6 years old it has already begun yellowing in spots. When I informed them about this issue, they said the pump didn't have to be up to code because it wasn't a "new" job, just a repair. As far as the DiamondBrite issue- they insist that despite me paying Twin Lakes for the work, that they have no responsibility because they used a subcontractor and I need to deal directly with the subcontractor for repairs or issues. Also, my filter Chamber was never bolted down to the ground as it should have been, and again I was told that it doesn't have to be up to a code because it's a repair. I don't care about Codes. I just wanted the job done properly. The prices have increased over the years from $113 monthly to $145 plus $45 2/3 times per year for stabilizer. No notification was sent regarding the price hikes that total almost a 50% increase since I began their service. Their Billing Department makes constant errors that resulted in me having to go in and pay in cash and wait for a signed receipt for the last 12-18 months of service. I requested a phone call from Earl, and never received a response from him despite months passing since the request. The most knowledgeable pool Tech person they had on staff was Ricky. He was injured and out of work for several months, and instead of standing by their employee who has been there well over a decade, his position was terminated and now he is gone. Despite the great start years ago, it seems that with Earl largely being absent from the business and in some form of semi-retirement, their service and their staff have devolved. At present, they are overpriced and not knowledgeable enough. I've begun taking care of my own pool and it is less than 30 minutes of work per week. It also costs less than 1/3 of what I was paying them. I truly hope that award reads this and fixes the issues because I really enjoy supporting Mom and Pop businesses-especially those that are Veteran owned and operated. I just couldn't justify continuing service with them after all these issues.

    Absolutely none better! Rick and Carol are knowledgeable, personable & friendly. Thanks to them,…read moreour VERY green pool is now completely clear. Simply the best, & worth driving to if you live outside the area.

    Pinch A Penny - hottubandpool - Updated May 2026

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